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Overview
Chat360 is an extensive customer service platform that delivers human-like ‘Voice360’ calls and WhatsApp AI agents that qualify leads and resolve inquiries fast. While the platform’s performance can be slow under extensive load, it offers enterprise-grade multilingual, omnichannel context and compliance.
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Starting Price
Custom
Chat360 Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Analytics And Reporting
What Is Chat360?
Chat360 is a cloud-based customer service platform that automates omnichannel conversations across WhatsApp, voice, web, and social media with Agentic AI agents that qualify leads, handle support queries, and complete bookings. It produces human-like voice interactions via ‘Voice360’ and routes qualified leads into CRM workflows while keeping conversation context and audit trails. The platform also runs multilingual dialogue, documents interactions for compliance, and reduces manual handling of routine cases, so agents focus on complex issues.
Chat360 Pricing
Chat360 Integrations
Chat360 software integrates with a wide range of apps, including:
- Stripe
- LeadSquared
- DialogFlow
- Shopify software
- Zoho CRM software
Who Is Chat360 For?
Chat360 is suitable for the following sectors:
- Retail
- Automotive
- Healthcare
- Finance
- Education
- Real estate
Is Chat360 Right For You?
Chat360 software is suitable for businesses aiming to scale conversational sales and support across messaging and voice channels while maintaining context and compliance. It improves lead qualification and booking processes with agentic AI, reduces manual tickets through automated resolutions, and preserves conversation history for consistent customer journeys.
Still not sure if Chat360 is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Chat360 Features
Omnichannel Agentic AI For Sales
Chat360 engages customers across WhatsApp, website, voice, and social channels, driving sales conversions through personalized interactions. It qualifies leads, guides users through product or service discovery, and supports checkout or booking flows to reduce drop-offs and maximize conversions.
Omnichannel Agentic AI For Customer Support
The software uses chat and voice bots to provide extensive assistance, handling routine queries and improving resolution times with contextual responses. It consolidates communications from WhatsApp, Instagram, Facebook, website, and other channels, ensuring consistent support.
Omnichannel Agentic AI For Marketing
The system deploys AI-powered chat and voice bots to nurture leads and automate campaign execution across digital channels. It tracks performance and engagement through analytics, supporting data-driven marketing decisions, and continuous optimization.
Pros And Cons of Chat360
Pros
Enables human-like inbound and outbound voice conversations
Enhances lead qualification
Automates handling to reduce manual tickets
Provides enterprise context and audit trails for compliance
Cons
Updates may slow down implementation time
Extensive capabilities may initially overwhelm users
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Frequently Asked Questions
Does Chat360 offer an API?
Yes, Chat360 does offer an API.
What other apps does Chat360 integrate with?
Chat360 software integrates with a wide range of apps including WhatsApp, Stripe, LeadSquared, DialogFlow, Shopify software, and Zoho CRM software.
What types of pricing plans does Chat360 offer?
The vendor offers customized pricing plans according to different business needs. Get a customized Chat360 cost breakdown for your business today.
Who are the typical users of Chat360?
The typical users of Chat360 include sectors like retail, automotive, healthcare, finance, education, and real estate.
What language does Chat360 support?
Chat360 software supports multiple languages including English and more.
Does Chat360 have a mobile app?
No, Chat360 does not offer a mobile app.
What level of support does Chat360 offer?
Chat360 offers support through email, phone number, and form submission.