Emitrr Reviews

Pros

Managing different customer segments is especially useful for my business. Since we have several groups reaching different audiences, I can separate them and send messages quickly.

Cons

After using it for a year, I still don't have any cons to mention. It has accomplished everything I was hoping for and I'd recommend it to anyone.

Pros

It is easier for me to have our calls, texts and voicemails all accessible in one place, it is convenient to find and manage communications.

Cons

One improvement I'd like to see is an easier and quicker way to identify missed calls when the caller hangs up before reaching voicemail.

Pros

Templates and scheduled outgoing messages are two features I use a lot. Along with the overall ease of use, they make handling communications much more efficient.

Cons

So far, we haven't experienced any issues while using it and I'd definitely recommend the platform.

Pros

I like having access from both my phone and computer. Being able to call guests and owners from my cell while displaying my work number is especially convenient.

Cons

After using it for quite some time, I really don't have any complaints or a reason to switch to something else.

Pros

The platform covers many of the needs we had in our office and scheduling messages in advance is a major time-saver for us. I can use it from both the computer and mobile app, while the support team has been extremely responsive and helpful during setup.

Cons

Our experience has been excellent and nothing in particular has stood out as something I dislike.

Pros

With so many integrations and useful features available, I find it to be one of the strongest platforms for business texting.

Cons

At this point, there aren't any concerns with the platform or the employees.

Pros

Having different communication options, including texts, forms and surveys, gives us plenty of flexibility. I also appreciate being able to assign messages to specific staff members or departments.

Cons

Honestly, I don't have a con to mention at the moment.

Pros

Interface works really well for me and I've also found the translation feature to be very effective.

Cons

Nothing comes to mind. The platform is really good and they often introduce updates before I even realize I need them.

Pros

The person who helped me was very friendly and patient which made the whole experience much easier.

Cons

Everything has gone as expected so there's nothing to complain about.

Pros

Customer service is unmatched in my experience. I don't need help often but whenever I do, my issue gets handled quickly and the system itself is very user-friendly.

Cons

I haven't come across any drawbacks yet although I'm still keeping an eye out.

Pros

Having everything integrated into one platform is a huge plus for me. I can manage signatures, character limits, file attachments, photos and forms all in one place, with plenty of other useful options available too.

Cons

So far, we honestly can't complain. Whenever we need help, the team is always just a phone call away.

Pros

Messaging people is incredibly easy and I really like how user-friendly the platform feels.

Cons

The interface can look a little messy at first and the number of options may feel like a lot when you're getting started.

Pros

For me, using it is about as easy as sending a regular text message.

Cons

For me, the biggest concern is the price. Since text messaging itself is free through cell phone carriers and I don't use many of the other features, paying $85+ per month feels pretty expensive.

Pros

The setup process was easy and I appreciate the customization options, templates and Zapier compatibility. Customer service has also been a strong part of my experience.

Cons

The main thing I'd change is the lack of a native dark theme. It's not a major issue because I use the Dark Reader Chrome extension and I really like how the interface looks with it.

Pros

I love being able to set individual reminders, create campaigns for larger messages, assign conversations to coworkers and keep multiple templates ready to use. These features save us a lot of time, while the customer service has also been excellent. We had a major technical issue that was resolved in less than three days and the team was quick, professional and genuinely concerned.

Cons

With so many previous messages and phone numbers stored, searching across all conversations can take a long time because the conversations take a while to load.

Pros

Absolutely love the platform. The support is wonderful, the app is easy to use and the team has been incredibly responsive. As a small business, we needed something affordable that could handle our needs without feeling overwhelming and this has been a great fit after our poor experience with Podium.

Cons

Migrating our reviews has been a little difficult although the team has been ready and willing to help throughout the process.

Pros

Real-time texting with both employees and customers makes communication much easier for me and our team.

Cons

Searching through messages from three to six months ago could be faster, as finding older conversations currently takes some time.

Pros

Being able to see all the messages exchanged between field staff is really helpful for our internal team. It allows everyone to stay aligned, share the same information and support each other even when we're working in different roles.

Cons

One limitation is that users can't be added to a tag or team while creating their profile. It would also be helpful to upload multiple forms to a secure message so the recipient only needs one code to access the documents, instead of having internal staff combine the files first.

Pros

Setup was very easy and every message has been going out successfully which was an issue we previously had with another platform. Everyone has been helpful and I find the system very easy to use.

Cons

Sending estimate reminders isn't currently available so I have to send them manually every day. Having an automated reminder option would save us a lot of time.

Pros

I really liked how easy the setup was and how efficiently the program works for daily tasks. Customer service has been excellent, with fast response times whenever I've needed assistance.

Cons

Honestly, Emittr currently meets all of our needs so we've been pleased with its features and functionality.