Emitrr

Emitrr Reviews

Total 50 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Hospital & Health Care, N/A employees

Less than 6 months

5.0

“convenient translation and mobile access”

Pros

Automatic translation into other languages is a great feature and having both desktop and mobile app access makes things more convenient. The overall ease of use is another big advantage for me.

Cons

Nothing comes to mind at the moment. Everything has been working great for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG
Robyn G.

Insurance, N/A employees

Less than 6 months

5.0

“Reliable SMS performance”

Pros

The platform has been very easy to use without the glitches I've experienced with other SMS tools. Customer service is quick and efficient and the pricing is great too.

Cons

At this point, I can't think of any real cons with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IL
IDA L.

Staffing and Recruiting, N/A employees

Less than a year

5.0

“Quick help when needed”

Pros

Whenever I need help, I get a quick response and someone is readily available to assist me.

Cons

The character limit for texts can be restrictive so I sometimes have to shorten messages which takes extra time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NN
Nakisha N.

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0

“Responsive developer support”

Pros

Communication with the developers has been excellent and I've found the team very responsive and efficient.

Cons

Right now, everything is working well and I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD
Molly D.

Hospital & Health Care, N/A employees

Less than a year

5.0

“Easy platform with fast responses”

Pros

The platform is very easy to use and I've been impressed by how quickly the developers and team respond whenever I need something.

Cons

Being able to search all of our conversations for specific phrases or keywords would make it much easier to find important past messages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DN
David N.

Construction, N/A employees

Less than a year

5.0

“Reliable customer texting”

Pros

Texting customers is quick and reliable, with messages sending and arriving without delays. Building templates for frequently used messages also saves me time.

Cons

Although the platform serves many industries, it isn't specifically designed for the home service industry so some features I need are missing. That said, they continue to add new functionality each month.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JE
Jennifer E.

Hospital & Health Care, N/A employees

Less than a year

5.0

“Easy mass messaging”

Pros

I find it easy to use especially for sending mass messages and adding personalized signatures.

Cons

One limitation is that calls can't be made through the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AB
Alexandra B.

Staffing and Recruiting, N/A employees

Less than a year

5.0

“Fast app with useful reviews”

Pros

The app feels fast and friendly and I really like the mass texting option. The Google Reviews features are also useful for us.

Cons

So far, I've liked all the features and haven't found anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JC
Jarod C.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0

“Simple design for staff”

Pros

Support has been excellent and the design is simple enough that I've never really needed to train my staff on how to use it.

Cons

I'd like to see more services added so I could potentially replace some of the other vendors we currently use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MP
Marla P.

Electrical/Electronic Manufacturing, N/A employees

Less than a year

5.0

“Fast helpful customer support”

Pros

Whenever I reach out with a question or need help, the team is kind, efficient and quick to respond. That level of support has made a big difference for me.

Cons

Nothing comes to mind at the moment that I could point to as a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10