Emitrr Reviews
Total 50 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, N/A employees
Less than 6 months
“convenient translation and mobile access”
Pros
Automatic translation into other languages is a great feature and having both desktop and mobile app access makes things more convenient. The overall ease of use is another big advantage for me.
Cons
Nothing comes to mind at the moment. Everything has been working great for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, N/A employees
Less than 6 months
“Reliable SMS performance”
Pros
The platform has been very easy to use without the glitches I've experienced with other SMS tools. Customer service is quick and efficient and the pricing is great too.
Cons
At this point, I can't think of any real cons with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staffing and Recruiting, N/A employees
Less than a year
“Quick help when needed”
Pros
Whenever I need help, I get a quick response and someone is readily available to assist me.
Cons
The character limit for texts can be restrictive so I sometimes have to shorten messages which takes extra time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, N/A employees
Less than 6 months
“Responsive developer support”
Pros
Communication with the developers has been excellent and I've found the team very responsive and efficient.
Cons
Right now, everything is working well and I haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, N/A employees
Less than a year
“Easy platform with fast responses”
Pros
The platform is very easy to use and I've been impressed by how quickly the developers and team respond whenever I need something.
Cons
Being able to search all of our conversations for specific phrases or keywords would make it much easier to find important past messages.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, N/A employees
Less than a year
“Reliable customer texting”
Pros
Texting customers is quick and reliable, with messages sending and arriving without delays. Building templates for frequently used messages also saves me time.
Cons
Although the platform serves many industries, it isn't specifically designed for the home service industry so some features I need are missing. That said, they continue to add new functionality each month.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hospital & Health Care, N/A employees
Less than a year
“Easy mass messaging”
Pros
I find it easy to use especially for sending mass messages and adding personalized signatures.
Cons
One limitation is that calls can't be made through the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Staffing and Recruiting, N/A employees
Less than a year
“Fast app with useful reviews”
Pros
The app feels fast and friendly and I really like the mass texting option. The Google Reviews features are also useful for us.
Cons
So far, I've liked all the features and haven't found anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, N/A employees
Less than a year
“Simple design for staff”
Pros
Support has been excellent and the design is simple enough that I've never really needed to train my staff on how to use it.
Cons
I'd like to see more services added so I could potentially replace some of the other vendors we currently use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Electrical/Electronic Manufacturing, N/A employees
Less than a year
“Fast helpful customer support”
Pros
Whenever I reach out with a question or need help, the team is kind, efficient and quick to respond. That level of support has made a big difference for me.
Cons
Nothing comes to mind at the moment that I could point to as a drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10