Feedback Company: Pricing, Free Demo & Features

Last Updated Feb 16, 2026

Overview

Feedback Company streamlines feedback collection with review widgets and personalized invitations. Performance can be slow under load, yet its trigger settings and company review pages enable prompt responses to customer input. Best suited for agencies and developers aiming to enhance reputation management efficiently.

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Starting Price

Custom

Feedback Company Specifications

Analytics And Reporting
Customer Feedback Surveys
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Escalation Management
Self-Service Portal
SLA Management

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What Is Feedback Company?

Feedback Company is a cloud-based reputation management platform and app that provides comprehensive tools for collecting and analyzing feedback. It allows businesses of any size and scale to gain continuous, actionable insights across their customer, product, and employee experiences. Key features, such as Company Review Management and Customer Experience (CX) Monitoring, benefit users by strengthening online credibility and helping service teams proactively identify and resolve pain points, leading to improved satisfaction and operational efficiency.

Feedback Company Pricing

Businesses can choose from the following Feedback Company price plans:

Feedback: from €69/month
Pro: custom
Platinum: custom

Disclaimer: The pricing is subject to change.

Feedback Company Integrations

The software supports integration with multiple systems and platforms, such as:

WordPress
WooCommerce
Magento
MyWebStore
PrestaShop
Lightspeed Retail

Book a free Feedback Company demo to learn more about its integration capabilities.

Who Is Feedback Company For?

Feedback Company is designed for everyone. It is typically used by:

Marketing agencies
Software developers
Healthcare providers

Is Feedback Company Right For You?

If you are a customer service leader seeking to transform customer complaints into loyalty, Feedback Company provides the best fit through verifiable reputation management. It directly solves the pain points of low customer trust and slow resolution times by offering automated triggers for negative reviews and displaying Google Seller Ratings.

The platform supports enterprise-level scalability and adheres strictly to GDPR legislation and data security requirements, ensuring compliance. Trusted by famous customer companies like Schiphol Airport and Wehkamp, Feedback Company serves as a strategic asset to strengthen your brand’s credibility and online reputation.

Still doubtful if Feedback Company is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Feedback Company Features

Invitation

This feature allows Feedback Company users to customize invitation texts with their logo or select from pre-designed templates. It helps businesses engage customers effectively, ensuring higher response rates and meaningful feedback for service improvement.

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Review Page

The software provides a dedicated company review page that consolidates all customer feedback. This feature increases visibility in search engines and ensures customers can easily access and trust the company’s reviews, enhancing reputation management.

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Trigger Setting

The software automatically sends an email alert when a negative review is received. This feature enables timely responses, allowing businesses to address issues promptly, improve customer satisfaction, and mitigate potential reputational risks.

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Universal API Connection

This feature lets users automatically send review invitations through their webshop, CRM, CMS, or other applications using Feedback Company’s API. It streamlines feedback collection and integrates seamlessly with existing business workflows.

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Custom Questionnaire Builder

Feedback Company allows users to create custom questionnaires or choose from templates. This feature helps businesses gather specific insights, measure customer satisfaction, and identify areas for service improvement with precise, actionable feedback.

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Pros And Cons of Feedback Company

A quick look at Feedback Company's strengths and weaknesses to
help you decide if it's the right fit

Pros

Fosters loyalty, strengthens competitive edge
Boosts overall customer satisfaction
Enables immediate feedback-based optimizations

Cons

Software interface may seem dated
Documentation gaps hinder user workflows

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Feedback Company integrate with?

The software supports integration with WordPress, WooCommerce, Magento, MyWebStore, PrestaShop, and Lightspeed.

Does Feedback Company offer an API?

Yes, Feedback Company offers an API.

What types of pricing plans does Feedback Company offer?

Feedback Company offers the following pricing plans: Feedback (€69/month), Pro (custom), Platinum (custom). Request a personalized Feedback Company pricing quote for your business today!

What language does Feedback Company support?

The software is available in English, Spanish, Portuguese, German, and Dutch.

Does Feedback Company have a mobile app?

No, Feedback Company does not offer a dedicated mobile app.

Who are the typical users of Feedback Company?

Feedback Company features are used by marketing agencies, software developers, and healthcare providers.

What level of support does Feedback Company offer?

Feedback Company offers support through phone, email, and contact form.