Last Updated
Overview
Feedback Company streamlines feedback collection with review widgets and personalized invitations. Performance can be slow under load, yet its trigger settings and company review pages enable prompt responses to customer input. Best suited for agencies and developers aiming to enhance reputation management efficiently.
Be the first one to leave a review!
No review found
Starting Price
Custom
Feedback Company Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Ticket Management
- Live Chat
What Is Feedback Company?
Feedback Company is a cloud-based reputation management platform and app that provides comprehensive tools for collecting and analyzing feedback. It allows businesses of any size and scale to gain continuous, actionable insights across their customer, product, and employee experiences. Key features, such as Company Review Management and Customer Experience (CX) Monitoring, benefit users by strengthening online credibility and helping service teams proactively identify and resolve pain points, leading to improved satisfaction and operational efficiency.
Feedback Company Pricing
Businesses can choose from the following Feedback Company price plans:
- Feedback: from €69/month
- Pro: custom
- Platinum: custom
Disclaimer: The pricing is subject to change.
Feedback Company Integrations
The software supports integration with multiple systems and platforms, such as:
- WordPress
- WooCommerce
- Magento
- MyWebStore
- PrestaShop
- Lightspeed Retail
Who Is Feedback Company For?
Feedback Company is designed for everyone. It is typically used by:
- Marketing agencies
- Software developers
- Healthcare providers
Is Feedback Company Right For You?
If you are a customer service leader seeking to transform customer complaints into loyalty, Feedback Company provides the best fit through verifiable reputation management. It directly solves the pain points of low customer trust and slow resolution times by offering automated triggers for negative reviews and displaying Google Seller Ratings.
The platform supports enterprise-level scalability and adheres strictly to GDPR legislation and data security requirements, ensuring compliance. Trusted by famous customer companies like Schiphol Airport and Wehkamp, Feedback Company serves as a strategic asset to strengthen your brand’s credibility and online reputation.
Still doubtful if Feedback Company is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Feedback Company Features
Invitation
This feature allows Feedback Company users to customize invitation texts with their logo or select from pre-designed templates. It helps businesses engage customers effectively, ensuring higher response rates and meaningful feedback for service improvement.
Review Page
The software provides a dedicated company review page that consolidates all customer feedback. This feature increases visibility in search engines and ensures customers can easily access and trust the company’s reviews, enhancing reputation management.
Trigger Setting
The software automatically sends an email alert when a negative review is received. This feature enables timely responses, allowing businesses to address issues promptly, improve customer satisfaction, and mitigate potential reputational risks.
Universal API Connection
This feature lets users automatically send review invitations through their webshop, CRM, CMS, or other applications using Feedback Company’s API. It streamlines feedback collection and integrates seamlessly with existing business workflows.
Custom Questionnaire Builder
Feedback Company allows users to create custom questionnaires or choose from templates. This feature helps businesses gather specific insights, measure customer satisfaction, and identify areas for service improvement with precise, actionable feedback.
Pros And Cons of Feedback Company
Pros
Fosters loyalty, strengthens competitive edge
Boosts overall customer satisfaction
Enables immediate feedback-based optimizations
Cons
Software interface may seem dated
Documentation gaps hinder user workflows
Feedback Company Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What other apps does Feedback Company integrate with?
The software supports integration with WordPress, WooCommerce, Magento, MyWebStore, PrestaShop, and Lightspeed.
Does Feedback Company offer an API?
Yes, Feedback Company offers an API.
What types of pricing plans does Feedback Company offer?
Feedback Company offers the following pricing plans: Feedback (€69/month), Pro (custom), Platinum (custom). Request a personalized Feedback Company pricing quote for your business today!
What language does Feedback Company support?
The software is available in English, Spanish, Portuguese, German, and Dutch.
Does Feedback Company have a mobile app?
No, Feedback Company does not offer a dedicated mobile app.
Who are the typical users of Feedback Company?
Feedback Company features are used by marketing agencies, software developers, and healthcare providers.
What level of support does Feedback Company offer?
Feedback Company offers support through phone, email, and contact form.