Goldie Reviews

“Easy bookings with helpful tools

Pros

it is the first system I have ever used to run my business and honestly, it has made my life so much easier. My clients can now book their own appointments which means no more back-and-forth messaging! It also helps me with marketing and reminder messages which is super important for me. The interface is so easy to use, both for me and my clients. Plus the fact that it lets me use Klarna is a huge bonus for my clients , they can spread out the cost but I still get all my money. And now with the new "schedule next appointment" button at checkout, it's even easier!

Cons

I don't like how long it takes to get payouts especially when I need to order hair extensions. It feels like a long wait at the start.

“Clear and visual scheduling platform

Pros

I love how clear everything is from both a provider's and a customer's perspective. This was a huge concern for me because I am dyslexic so I need things to be very visual and easy to understand. it is exactly what I needed!

Cons

I struggled at first because I was not sure if I was doing everything correctly. I had to Google some things and I'd really appreciate a tutorial that goes into depth especially for beginners.

“Simple reminders with minor limits

Pros

i really like how easy and quick it is to set up message reminders and I get notified when it's time to send them. Super helpful!

Cons

the fact that you can not add lunch breaks into the calendar is a bit annoying. Also it would be great if I could select a service to only be booked on certain days like "full groom Saturdays only"

“Convenient booking but pricey plans

Pros

I enjoy having full control over my schedule and the ability for my customers to book their own appointments. It's so convenient.

Cons

advanced packages are pricey especially for the volume of appointments our business has. I'd love to see a Pro Limited option for businesses with limited volume but still want the benefits of Pro, like automatic messages and card payments.

“nice setup and great value

Pros

Convenience is key for me and it is super easy to set up , literally took me a day. It's also super user-friendly for my customers and the price is great.

Cons

theming could be improved. Other than that, it is a great app that I'd definitely recommend to others.

“simple scheduling that just works

Pros

What I appreciate most about it is how easy it makes scheduling clients. It's such a great app and I recommend it to everyone!

Cons

there is not a thing I don't like about using it. It's a must-have app. I recommend everyone give it a try.

“affordable app with great features

Pros

I like the price! It's very affordable... I pay around $29 a month and I get access to all the features I need. Totally worth it.

Cons

sometimes there are minor bugs and glitches but honestly, every app has them. For example, the discount feature has a small issue where the dates are incorrect.

“All-in-one booking and reminders

Pros

It's got so many features that help with booking , online booking, appointment reminders and more. It's got everything you need. I love it!

Cons

there is nothing I don't like about using it. I have no complaints at all...I love it and would recommend it to anyone.

“professional booking with easy layout

Pros

Super easy to use, the app layout is great and I love that it looks like a personalized website for my clients. It makes everything feel very professional.

Cons

the fact that clients can not use it as an app on their phone to see all their appointments in one place is a downside.

“Convenient payments and easy bookings

Pros

I appreciate the convenience it offers, both for me and for my clients! It's super easy to use and for the price... it's totally worth it!

Cons

Literally everything is great. I have no complaints so far. I love that it has tap-to-pay and buy-now-pay-later options!!

“Client texting makes booking easier

Pros

Being able to text my clients through the app instead of using my personal number is a game-changer. the booking process is easy for both me and my clients which I really appreciate.

Cons

I wish I could send forms for my clients to fill out through text message along with their appointment confirmation, instead of having to customize a text or select collect deposits. I'd also like to run multiple promotions at once.

“Automatic reminders keep everything organized

Pros

As a solo tax preparation business, I absolutely love the automatic reminders! Plus I have my schedule on all my devices so I can access it no matter where I am!

Cons

nothing! everything works perfectly! No more missed appointments or delivery failures. I love everything about it!

“good features but slow support

Pros

it makes creating client profiles, booking appointments and checkout so simple. I also like the expenses feature and how customizable the website is. It makes everything more professional.

Cons

I don't like that all of it's customer support requires you to talk to a bot and then wait for an email 5�48 hours later. It would be better if I could just speak to a support rep on the phone. Also I think the payout article could have more detailed info.

“easy transition with flexible payments

Pros

It was quick and an effortless transition from my old software. the multiple payment options are great for offering clients more choices. I could easily edit all the automated client messages and that will definitely help me a lot in my business.

Cons

no complaints at all! The transition was really simple, much easier than I thought it would be and it runs perfectly.

“Color-coded scheduling that just works

Pros

This app is amazing!! The way it colour-codes certain services really helps with booking people in. It's also great for sending appointment reminders. Scheduling and adjusting appointments to fit my schedule is super easy and the payment process is reliable. Definitely great value for money! I would recommend this app 100% to business owners. Plus the privacy and security of appointments are really well protected.

Cons

I don't like that you can not use PayPal as a payment method. I think PayPal would be a great option alongside bank cards.

“Professional look with easy editing

Pros

I love the look and how easy it is to use. It's simple to edit and looks super professional which is a big plus for my business.

Cons

Maybe more free themes could be a good idea. Some of the free themes are a little basic and it would be nice to have a few more options to choose from.

“Powerful features with minor setup issues

Pros

Most of the setup was intuitive and easy. I really like the website and the added features like forms social media posts and follow-up texts are awesome. So far I think I'm really going to love this!

Cons

I had an issue setting up my Stripe connection and customer service was limited during the holidays so it took longer than it should have to resolve. Sometimes it's difficult to find the exact answer I am looking for. I also had an issue setting up my business hours. I figured out that I could do it in the app but it wouldn't save on the browser. These were mostly minor inconveniences though.

“All-in-one tool for growing businesses

Pros

It does not take much time to learn, it's pretty easy to use. I love how it helps with everything when building a business, from messages to payments. I don't need multiple systems to manage my clientele which is a huge plus.

Cons

there is not much I don't love about it. The only thing I find tricky is that it's too easy to grab someone's existing appointment and move it without remembering where it was originally.

“Secure scheduling with helpful reminders

Pros

this program was easy to learn, secure and a pretty good value. It's got great features like easy appointment scheduling and client reminders. Definitely worth it.

Cons

it's customer service could be a little hard to get in touch with and it could use a few other updated features as well.

“handy booking with costly fees

Pros

one of the main things I love about it is that my customers can book directly on my free website from it. It's so convenient!

Cons

the transaction fees could be more friendly. It's 3.5% to charge a card and another percentage to transfer to a bank. It would be nice if transfers to the bank were free.

“Best app for easy scheduling

Pros

everything!!! I absolutely love it here, this app is the best out there. It's even better than Square. Scheduling my clients is so easy now.

Cons

no cons so far, Love how clients can pay the transaction fee. The booking part is so easy and I just love how it works!

“Perfect tool for client appointments

Pros

It is amazing! It helps me and my clients keep appointments organized and scheduled perfectly.

Cons

I have no dislikes about it. Everything is amazing and I'll definitely keep using it for my current and future business.

“Clean interface with helpful features

Pros

I HAVE been using the app and what I like most about it is the interface. It's clean, interactive and super easy to use.

Cons

one great feature that's missing is the ability to share a calendar with another practitioner. this would let another practitioner carry out treatments during time slots when I don't have clients booked making better use of available time.

“affordable all-in-one business tool

Pros

an all-in-one software that handles scheduling, payments, messaging, expense tracking and more, all at an affordable price. So convenient!

Cons

It allows me to schedule clients during my non-working hours which messes me up sometimes. I end up having to reach out to my clients to reschedule. this is not a good look for a business and I believe it should stop me from doing this. there is no point in having non-working hours if the app lets me schedule during them.

“Helpful reports with solid value

Pros

Reports that track expenses and revenue are super helpful. The scheduling feature is good and the value is great too.

Cons

there are very limited social media templates to let customers know when hours change or new services are available. Also the service menu could use more details.

“Simple booking with occasional glitches

Pros

Very easy to learn, user-friendly for both clients and myself. The built-in booking site is so convenient!

Cons

It often glitches when trying to load the calendar. Sometimes, it won't show appointments and I have to force close the app and reopen it several times to get it working.

“quick scheduling with deposit control

Pros

Scheduling and deposits make life so much easier! It's easy for me and my clients to use and I can check requests before accepting them on the system.

Cons

I would like notifications to my phone for appointment requests, if that's possible. Other than that, no other negatives.

“nice platform with flexible payments

Pros

how easy it is to use is my favorite part! Clients find it easy too and our staff does as well. I also love how clients can use the buy-now-pay-later option.

Cons

i have not found anything I don't like yet. It's so easy to use though I have not used all the features yet.

“Reliable all-in-one business solution

Pros

This platform succeeds as a reliable, full-service solution. It combines ease of use, strong security solid scheduling tools and efficient payment processing. Its perfect for small businesses, service providers and growing teams. I'd recommend it to anyone looking for an all-in-one system that won't break the bank.

Cons

I wish I could add photos of my work regularly, as that would help boost my business as an entrepreneur.

“handy calendar editing with ads

Pros

so handy to edit my calendar on the go instead of using my laptop. Plus it's super easy to remove people and re-add them manually.

Cons

Getting used to the software has been great but the ads that keep popping up when I open the app are kind of annoying. I find it frustrating to have to tick the cross each time.

“Very helpful client tracking with easy bookings

Pros

Loveee the personalized online profile, the ease of use and the options to import data. I can also see how many times a client has visited and when their next appointment is. So helpful!

Cons

the booking diary is hard to read since it's so spread out. I wish it could be zoomed out for easier viewing of times. Also I wish I could merge client cards since I now have duplicates. a bit more personalization of the online booking system would be great too.

“simple scheduling that just works

Pros

I appreciate the scheduling part of the it app. It makes it so handy for me and my customers to log into the app and schedule appointments.

Cons

there is nothing I don't like about it. The whole app is great and I love everything about it.

“friendly booking

Pros

The it booking system is really user-friendly. It has a much better layout compared to other systems I have tried, plus a free customized website that really helps clients when booking online!

Cons

I have nothing bad to say about the app. the pricing is fair and it's very user-friendly. I have not had any issues!

“smooth setup...

Pros

It was very easy to set up and clients have said they love managing their appointments and having the option to pay. The last system didn't include text messages so that's a nice addition.

Cons

not really a con but I couldn't find the option to import from Salon IQ so I had to manually import everything.

“Feature-rich app but i faced booking glitches

Pros

there are a lot of features I didn't expect to find and they are all in the app rather than having to use the desktop version. The processing fees are great too.

Cons

It's glitchy. When I go to the help menu, it keeps the conversation going instead of letting me chat with AI assist. also, when someone starts booking, it blocks that availability for a lot longer than 10 minutes. They don't book but the time stays blocked for 30 minutes to an hour and this is making us lose money.

“Color-coded booking for easy scheduling

Pros

easy scheduling and appointment management for clients who struggle with online booking. I also love the colour-coded services menu...it's perfect for more visual people like me!

Cons

I couldn't remove the payment option from messages to clients. Clients get confused because they don't know whether to pay online or not.

“complete tool for simple bookings

Pros

It's simple to use and feels like a very complete and accessible tool for both my clients and my business. Everything is smooth and the whole experience is just simple.

Cons

I would like to be able to organize products by category and give an option for shipping to the client.

“Convenient self-booking but pricey plans

Pros

I like that customers can sign in and make their own appointments. Plus they can cancel if they need to which is super convenient.

Cons

cost is high especially for a monthly service. If you want longevity, I think the price should be lower.

“great reminders !!

Pros

Great for automated text reminders! Customers can book themselves which is awesome. As a driving instructor, I can send automated texts to my students on the day of their test without having to remember it myself.

Cons

the calendar is messy. Also the only payment option is Stripe which is too expensive for a small business. I can work around it but when someone pays me, I can not show the payment on the calendar without going through Stripe. This makes it hard to remember who prepaid and who didn't.

“Fast payments with helpful support

Pros

The built-in card payments are fantastic! Switching over was quick and easy. The customer service is impressive too, any email I've sent has been replied to so quickly with all my questions answered and issues fixed.

Cons

I'd like to have an invoice that consolidates the monthly payments received and card fees paid. this was available with my last booking system. Also using certain things in settings can be tricky like changing workdays to add holidays.

“very easy booking for everyone

Pros

how easy this website is... not only for me as a business owner but also from a client's perspective. It's super easy to use!

Cons

I wish it would automatically ask for a deposit once I put in the client's phone number but instead, I have to send a link after entering their phone number.

“Helpful deposits :)

Pros

I like that I can take deposits without paying a monthly fee (although I signed up for Pro, haha). Before I could afford the Pro version, I was using this feature the most and it was super helpful.

Cons

before, we couldn't notate when we accepted cash payments but this has gotten better with the addition of that option.

“easy deposits with WhatsApp messaging

Pros

What I admire most about it is that you can take deposits directly through the app and if you ever need to change appointment times, you can message customers on WhatsApp right from there.

Cons

When sending the deposit, it automatically selects text message. I'd prefer it to default to WhatsApp instead since most of my customers use that. But that's just a personal preference� I'll ask it if this can be changed.

“good scheduling and payments system

Pros

I liked how user-friendly and organized it is. Scheduling, reminders and payments are all so simple...everything runs smoothly and saves me so much time with my clients.

Cons

I didn't dislike much but sometimes the app feels limited when it comes to personalizing things to fit my brand and the client experience.

“fast support and easy platform

Pros

I appreciate how easy it is to use compared to other platforms I've tried. Everything is super easy to change and I love how fast I can communicate with customer service.

Cons

It takes for payments to go into my bank account. I think it should give an option to transfer faster.

“professional booking

Pros

My website looks so professional now. I also love the product upsell after customers complete an appointment. It helps increase my sales and it looks clean and is easy for my clients to use.

Cons

can you add a rebook button after the appointment checkout is complete? It would make the booking process faster and improve the customer experience.

“Easiest booking system ever

Pros

the easiest booking system to use for me and my clients. It looks really professional and works perfectly for my business.

Cons

nothing!! it is a really good choice for a booking system! I can not fault anything about it, both myself and my clients love it.

“awsome support and simple setup

Pros

I recently joined it and my favorite part has been the support from the engineer. He made the whole process so much easier....he's professional, patient and nothing has been too much trouble. He imported everything for me and is even working on my gift cards. it is super user-friendly, great value for money and scheduling appointments is simple tool!

Cons

my least favorite thing is having to wait 2-3 working days for payments to be released but that's pretty minor.

“Simple payments !!!!

Pros

The payment processing is super simple and the user interface is easy for both clients and business owners. I also like that it offers options for consent forms.

Cons

the calendar sync does not always work and has resulted in me being double-booked twice but I think I've figured out the issue on the backend.

“flexible payments and customization

Pros

Being able to accept deposits and payments for appointments directly through the app is amazing. Plus I love that I can customize my app to fit my needs.

Cons

I have not found anything I am displeased with yet. When I do, I'll get back to you on that.