InteliWISE: Pricing, Free Demo & Features

Last Updated Feb 15, 2026

Overview

InteliWISE empowers businesses to automate customer service and sales using AI-driven chatbots, voicebots, and omnichannel communication. Although some features may require assistance with the technical setup, its intelligent automation streamlines interactions and boosts efficiency. Overall, it is best suited for enterprises, E-commerce, and service teams seeking scalable customer engagement solutions.

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Starting Price

Custom

InteliWISE Specifications

Automated Responses And Chatbots
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics And Reporting
Self-Service Portal
Call Center Management
Queue Management
Email Management

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What Is InteliWISE?

InteliWISE, now known as MATRIX42, provides a comprehensive conversational AI platform tailored for digital customer service automation. It offers a configurable AI chatbot for non-stop self-service and an AI voicebot that significantly reduces call center operational costs. The platform features an end-to-end NLU and NLP engine, ensuring powerful question and intent recognition across multiple languages. InteliWISE enables large enterprises and growing businesses to efficiently automate repetitive customer inquiries, streamline communication channels, and scale their support operations without compromising service quality.

InteliWISE Pricing

InteliWISE cost consists of the following plans across its product categories:

Contact Center

QuickStart: From $49/month/agent
Contact Center Enterprise AI: From $69/month/agent
Platform: From $159/month/agent

Chatbot

QuickStart: From $83/month
Enterprise: From $432/month
Platform: Custom offer from $1024/month

AI Voicebot

QuickStart: From just $209/month
Enterprise: From just $499/month
Custom Platform: Custom offer from $1250/month

Live Chat

QuickStart: From $34/month/agent
Enterprise: From $64/agent/month
With Video: From $164/agent/month

All the above-mentioned plans come with a 14-day free trial. Request a personalized InteliWISE pricing quote tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

InteliWISE Integrations

InteliWISE offers integration with various platforms, including:

Zendesk
Salesforce
WordPress
Microsoft
Cisco
Slack software
Microsoft Teams

Book a free InteliWISE demo to learn more about its integration arrangements.

Who Is InteliWISE For?

InteliWISE is ideal for a wide range of industries and sectors, including:

E-Commerce
Services
Banking and finances
B2B
Insurance
Public administration
FMCG

Is InteliWISE Right For You?

InteliWISE is the ideal solution for large-scale operations seeking a robust and highly customizable path to digital transformation. It excels in delivering enterprise-grade Conversational AI, featuring US-patented NLP technologies for superior intent recognition and low-code platform management. With cloud or on-premise deployment, the software gives complete AI control for secure, customized solutions. This powerful platform enables users to automate sales and service, drastically cutting costs while maintaining a high standard of personalized customer interaction.

Are you still unsure if InteliWISE software is what you need? Call us at (661) 384-7070 for further assistance.

InteliWISE Features

AI Voicebot For Call Center

This feature enables contact centers to automate routine conversations using advanced speech recognition and AI-driven responses. It manages inbound queries, supports outbound marketing and sales campaigns, decreases operational load, and helps teams reduce service costs while maintaining reliable, real-time customer communication across voice channels.

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AI Chatbot

Users can improve online customer support by deploying automated chat conversations that solve issues instantly and guide transactions at any hour. The chatbot handles common questions, reduces manual workload, increases service availability, and helps businesses deliver consistent, efficient, and fast assistance without requiring agent involvement.

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Live Chat, Messenger, And Video

The software provides real-time communication across live chat, messenger platforms, and video channels to support customers wherever they shop or interact. It works well with complex system integrations, supports on-premises environments, and enables businesses to deliver responsive, personalized assistance through flexible, modern digital touchpoints.

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Contact Center Platform For Omnichannel

This platform allows teams to manage customer communication through voice, chatbot assistants, helpdesk tickets, messengers, SMS, and video in a unified interface. It strengthens service operations, improves case handling, and helps organizations consistently support customers across multiple channels without switching between tools.

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Pros And Cons of InteliWISE

A quick look at InteliWISE's strengths and weaknesses to
help you decide if it's the right fit

Pros

Ability to see the client's geographic location
Real-time customer communication improves efficiency
Quick deployment and setup in minutes

Cons

Limited advanced integration options are available
Selecting items from lists can be tricky

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What types of pricing plans does InteliWISE offer?

InteliWISE offers tiered pricing across its main product lines, including Contact Center plans starting from $49/agent to $159/agent, Chatbot plans ranging from $83/month to custom enterprise pricing, AI Voicebot options from $209/month to custom packages and Live Chat begins at $34/agent, along with a 14-day free trial for all offered plans. Request a personalized InteliWISE price plan for your business today

Does InteliWISE have a mobile app?

No, InteliWISE does not have a mobile app.

What level of support does InteliWISE offer?

InteliWISE provides support through phone, email, online form, and knowledge base.

Who are the typical users of InteliWISE?

InteliWISE features are used by organizations across industries and sectors, including e-commerce, insurance, FMCG, banking and finance, public administration, services, and B2B.

What other apps does InteliWISE integrate with?

InteliWISE integrates with Salesforce, WordPress, Zendesk, Slack software, Microsoft Teams, Cisco, and Microsoft.

What language does InteliWISE support?

InteliWISE supports English, German, and Polish languages.

Does InteliWISE offer an API?

Yes, InteliWISE offers an API.