Iperius Remote

Iperius Remote

Last Updated

Overview

Iperius Remote helps IT teams and support staff provide secure remote assistance to client devices, servers, and mobile devices. While it doesn’t include ticketing or CRM features, it offers simple, reliable tools for managing connections, sessions, and file transfers efficiently.

Iperius Remote Specifications

  • Live Chat
  • Analytics and Reporting
  • Escalation Management
  • Knowledge base

Iperius Remote Features

Unlimited Users And Remote Devices

This feature supports an unlimited number of users and remote devices, enabling IT teams to manage extensive networks without restrictions. It allows simultaneous remote sessions, providing flexibility for growing businesses and service providers.

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File Transfer

The software allows files to be transferred easily between local and remote machines using copy-paste or drag-and-drop methods. This facilitates quick sharing and updating documents during remote support sessions, improving workflow efficiency.

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Connection Statistics

The platform provides detailed statistics on connection durations and activities that are available. These reports can be organized by operators, groups, or individual computers, helping organizations monitor usage and optimize support resources.

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Remote Printing

This feature allows users to instantly print any document from a remote computer to a local printer. This feature simplifies workflows by enabling seamless printing during remote sessions without transferring files manually. It supports efficient remote work by bridging the gap between remote access and local device use.

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Session Recording

The software can record video of remote desktop sessions with one click. The recorded files can be used for presentations, tutorials, or as documentation of remote assistance activities.

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Pros And Cons of Iperius Remote

Pros

  • Reliable and stable remote connections

  • Easy file transfer during sessions

  • Supports multiple simultaneous users

Cons

  • Limited advanced customization options

  • The user interface can feel outdated

Iperius Remote Reviews

Total 25 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

12%

3

Stars

0%

2

Stars

4%

1

Stars

8%

Share your experience

MK
Matias Kamida

Civil Engineering, 11-50 employees

Less than a year

5.0

“Userfriendly tool”

Pros

Right from the start, this software has been very simple to use and user-friendly. It does exactly what it was built to do and it handles its core purpose really well.

Cons

Every now and then, it has trouble picking up the license. Copy and paste with Ctrl+C and Ctrl+V does not always work which gets pretty frustrating and it is especially annoying when it will not let me enter admin credentials during a remote session.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

“Dependable support”

Pros

Connection speeds are almost on par with TeamViewer which has been excellent for remote access. Their support team is also very reliable and gets back quickly whenever help is needed.

Cons

Honestly, there hasn't been much to complain about. Most things have worked really well and it's been a very solid remote support solution overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Davide Mangili

Automotive, 1-10 employees

Less than a year

5.0

“Fast remote support experience”

Pros

The software is fast and very simple to use even for customers who need assistance through remote access and want to receive help.

Cons

I didn't face any issues at all.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

What other apps does Iperius Remote integrate with?

Information about third-party integrations has not been specified by the vendor.

Does Iperius Remote offer an API?

No, Iperius Remote does not offer an API.

What level of support does Iperius Remote offer?

Iperius Remote offers support through an online contact form.

What language does Iperius Remote support?

Iperius Remote primarily supports English, Italian, German, French, and Spanish languages.

Does Iperius Remote have a mobile app?

Yes, Iperius Remote offers a dedicated mobile app.

What types of pricing plans does Iperius Remote offer?

Iperius Remote price plans include Small at € 8,39/month, Medium at € 19,99/month, and Pro starting at € 33,99/month, offering options to fit different business needs. Get a detailed Iperius Remote cost breakdown tailored to your specific requirements.

Who are the typical users of Iperius Remote?

Iperius Remote features are used by organizations across industries and sectors, including automotive, information technology, computer and network security.