Iperius Remote Reviews

Pros

Right from the start, this software has been very simple to use and user-friendly. It does exactly what it was built to do and it handles its core purpose really well.

Cons

Every now and then, it has trouble picking up the license. Copy and paste with Ctrl+C and Ctrl+V does not always work which gets pretty frustrating and it is especially annoying when it will not let me enter admin credentials during a remote session.

Pros

Connection speeds are almost on par with TeamViewer which has been excellent for remote access. Their support team is also very reliable and gets back quickly whenever help is needed.

Cons

Honestly, there hasn't been much to complain about. Most things have worked really well and it's been a very solid remote support solution overall.

Pros

The software is fast and very simple to use even for customers who need assistance through remote access and want to receive help.

Cons

I didn't face any issues at all.

Pros

Responses are consistently quite fast, the connections are generally stable and the whole process is very simple to use.

Cons

Remote printing with the Custom Remote Printer app hasn't always been reliable, including in the past and it still needs further improvement.

Pros

With version 4, it performs fairly well for the price although some parts of the messaging system are still disappointing and can be misleading.

Cons

The access notification messages are inaccurate and misleading and the renewal mechanism does not work properly either.

Pros

For the price, the feature set is hard to beat. More importantly, whenever I've needed to do a restore, it has worked exactly as expected. I've restored using both Iperius's own backup system and the native Windows backup without issues. I've also cloned hundreds of drives with it and it has been consistently dependable. That reliability has been especially valuable while dealing with Windows 11 compliance and the Windows 10 end-of-life coming on October 14, 2025.

Cons

licensing options could be a bit more granular. A lot of the features are bundled together so sometimes I only need one specific option but the price jumps by 400% because it comes packaged with 20 other features I don't need. On top of that, I really dislike how expensive the support package is and it's even more frustrating that it gets added to the cart by default.

Pros

It does exactly what you expect from remote control software. The interface is simple and clear and the menu stays focused on the essentials without adding unnecessary clutter.

Cons

There was a small bug at one point: the cursor would disappear against the wallpaper on the remote machine. That said, a product update fixed it and the technical support team was both quick and effective.

Pros

This product offers a full set of features and options and everything is very simple to use.

Cons

Nothing to complain about.

Pros

Its performance is very stable and it's simple to use and customize. It's also excellent when managing multiple remote connections at the same time.

Cons

It works really well overall. The only minor issue is that controlling Android devices can sometimes be a bit tricky but nothing out of the ordinary.

Pros

The price-to-quality ratio is excellent and the technical support team is very responsive. Communication is handled by email through a ticketing system.

Cons

Document transfers are limited to the C: drive so it's not possible to copy and paste files directly onto the desktop. The connection can also be unstable at times, with unexpected disconnections and there's no video call feature with the remote PC.

Pros

Reliable, fast and efficient, this software lets me work remotely whenever I need to which makes it an excellent tool overall.

Cons

There is a time limit but customer support gave me a personalized reply that fully satisfied me.

Pros

The efficiency has been excellent. The help desk responds quickly, I can assist two clients at the same time and the connection quality is consistently reliable.

Cons

One issue I still run into is that some of my aliases disappear. I have to recreate them each time and I still don't understand why it only happens to certain ones.

Pros

For a small business like ours, the pricing is really appealing and we're very happy with a cost level like this.

Cons

There's still room to improve stability and it could use a few optimizations such as being able to adjust the resolution during remote desktop sessions, along with fixing some errors that happen during remote connections.

Pros

A complete and secure remote support tool that's very simple to deploy. Another big plus is how well it integrates with other Iperius products.

Cons

At times, the mouse movement seems to get misinterpreted which makes it a bit awkward to use. I haven't reported it yet and it feels like something that should be simple to fix. Other than that, I don't have any complaints.

Pros

I like how fast and stable it is. I also really appreciate that it's free for personal use as well as for schools.

Cons

The only negative for me is having to write a minimum number of characters to submit a review. I usually prefer to keep my comments brief and English is not my strong point.

Pros

Nothing has been positive about this for me. The whole experience with the product has been awful. I paid 99 euros and, after nearly two months, I still haven't been able to use it at all. The support has been some of the worst I've ever dealt with in any digital product.

Cons

Tremote support and the interface are completely awkward to deal with. Support is only handled through tickets and the replies take far too long. On top of that, their responses come across as offensive.

Pros

Quick connection and solid video quality. I use it across all my devices, including Android smartphones and iPhones. Honestly, I consider the app even better than TeamViewer or AnyDesk. Having a single app for everything is really convenient, both for controlling the phone and working from the phone.

Cons

interface design could be a bit leaner because at startup it feels somewhat heavy even though actual use is fluid afterward.

Pros

Getting started is quick because there's no complicated setup involved and the software is immediately ready for remote connections. Another big advantage is being able to activate it in automatic mode on all client servers with no limit on the number and keep every one of them neatly available in the address book.

Cons

The only thing missing right now is file transfer to Android phones and iPhones although support told me this feature is planned for a future update.

Pros

The installation process was quick and simple. It has been very stable during connections which makes remote sessions reliable.

Cons

At times, the initial connection takes a little longer to start. It may be related to how many processes are running on the remote computer.

Pros

only the licensing model fits our needs well.

Cons

The software works unreliably and the hotline support is poor.