K-NOW: Pricing, Free Demo & Features

Name: K-NOW
Rating: 5 (1 reviews)

Last Updated Sep 2, 2026

Overview

K-NOW provides in-app, step-by-step guidance and no-code authoring to simplify the use of business applications. Although it requires authoring guides to tailor in-app help, its context-sensitive walkthroughs, feedback tools, and analytics reduce errors and support load. On the whole, it improves user application adoption.

Overall Rating

Based on 1 users reviews

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

K-NOW Specifications

CRM Integration
Analytics And Reporting
Customer Feedback Surveys
Self-service Portal
Knowledge Base
Automated Responses And Chatbots
Ticket Management
Live Chat
Omnichannel Support
Canned Responses

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What Is K-NOW?

K-NOW is a digital adoption platform that provides in-app, context-sensitive guidance to help teams learn and use business applications more quickly. It includes interactive step-by-step walkthroughs that reduce user errors and speed onboarding, a no-code editor for creating guides without developer support, and predefined analytics dashboards that measure user activity and training impact. It supports teams focused on onboarding and reducing support load.

K-NOW Pricing

The vendor offers custom pricing. Request a personalized K-NOW pricing quote for your business today.

K-NOW Integrations

The platform integrates with several third-party applications and systems, such as:

SAP
Salesforce
Oracle
Workday HCM
Ivalua

Book a free K-NOW demo to learn more about the integration arrangements.

Who Is K-NOW For?

K-NOW is well-suited for a wide range of roles and departments, including:

Information systems (IS) departments
Operations departments
Human resources (HR) teams
Change management teams
Digital product owners
Digital transformation managers

Is K-NOW Right For You?

If your support or operations teams face long onboarding, frequent user errors, and high-ticket volumes, K-NOW addresses those problems with context-sensitive walkthroughs, no-code guide creation, feedback templates, and exportable analytics that reduce training time and support inquiries. Its predefined dashboards make adoption measurable and help prioritize content. Ideal for teams tasked with improving application adoption and lowering support burden, the system is also built to scale with growing operations.

Still doubtful if K-NOW software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

K-NOW Features

Predefined Dashboards

K-NOW features preconfigured dashboards that offer clear visibility into performance and user engagement. Information is organized for quick interpretation, helping teams maintain awareness of ongoing activity and understand patterns that support smoother oversight across workflows.

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Activity Counters And Behavioral Insights

With this feature, activity counters track and measure key user actions across the software. Behavioral patterns become easier to interpret, supporting informed adjustments to strategies and helping teams maintain awareness of engagement trends over time.

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Context-Sensitive Guidance And Interactive Onboarding

The platform provides contextual, interactive guides embedded within business applications, offering step-by-step support as tasks are performed. This structure helps users understand processes more smoothly, promoting quicker familiarity and reducing friction during onboarding and ongoing workflow navigation.

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Communication And Real-Time Updates

The software supports team exchanges through feedback tools and targeted notifications delivered in real time. Information remains current and accessible, helping teams stay aligned with ongoing developments and maintain clarity across shared activities.

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Pros And Cons of K-NOW

A quick look at K-NOW's strengths and weaknesses to
help you decide if it's the right fit

Pros

Onboarding feels faster with clear in-app help
Real-time guidance pops up when needed
Integrates smoothly with existing enterprise systems

Cons

Support documentation may not cover all scenarios
The software interface may seem dated

K-NOW Reviews

Insights from real users on K-NOW’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Eric C.

Aviation & Aerospace, 500+ employees

More than a year

5.0

July 2020

“Attentive staff”

Pros

Working with their team has been a real positive. They listen, stay engaged in the development process and genuinely care about getting things right. The implementation is simple and the support provided to users is very helpful throughout.

Cons

The plug-in system can sometimes be challenging to deploy in a large global enterprise environment.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does K-NOW have a mobile app?

No, K-NOW does not offer a mobile app.

What other apps does K-NOW integrate with?

The platform integrates seamlessly with a variety of third-party applications and enterprise systems, including SAP, Salesforce, Oracle, Workday, and Ivalua.

Does K-NOW offer an API?

No, K-NOW does not offer an API.

What types of K-NOW price plans are available?

The vendor provides tailored pricing. Contact us to request a personalized K-NOW cost quote based on your institution's requirements.

Who are the typical users of K-NOW?

K-NOW is designed to support a diverse set of professional environments, making it a strong fit for IS departments, operations teams, HR functions, change management groups, digital product owners, and digital transformation managers.

What language does K-NOW support?

The software supports English and French.

What level of support does K-NOW offer?

The platform provides support via ticket submission, email, phone, and FAQs.