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Overview
K-NOW provides in-app, step-by-step guidance and no-code authoring to simplify the use of business applications. Although it requires authoring guides to tailor in-app help, its context-sensitive walkthroughs, feedback tools, and analytics reduce errors and support load. On the whole, it improves user application adoption.
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Starting Price
Custom
K-NOW Specifications
CRM Integration
Analytics And Reporting
Customer Feedback Surveys
Self-service Portal
What Is K-NOW?
K-NOW is a digital adoption platform that provides in-app, context-sensitive guidance to help teams learn and use business applications more quickly. It includes interactive step-by-step walkthroughs that reduce user errors and speed onboarding, a no-code editor for creating guides without developer support, and predefined analytics dashboards that measure user activity and training impact. It supports teams focused on onboarding and reducing support load.
K-NOW Pricing
K-NOW Integrations
The platform integrates with several third-party applications and systems, such as:
- SAP
- Salesforce
- Oracle
- Workday HCM
- Ivalua
Who Is K-NOW For?
K-NOW is well-suited for a wide range of roles and departments, including:
- Information systems (IS) departments
- Operations departments
- Human resources (HR) teams
- Change management teams
- Digital product owners
- Digital transformation managers
Is K-NOW Right For You?
If your support or operations teams face long onboarding, frequent user errors, and high-ticket volumes, K-NOW addresses those problems with context-sensitive walkthroughs, no-code guide creation, feedback templates, and exportable analytics that reduce training time and support inquiries. Its predefined dashboards make adoption measurable and help prioritize content. Ideal for teams tasked with improving application adoption and lowering support burden, the system is also built to scale with growing operations.
Still doubtful if K-NOW software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
K-NOW Features
K-NOW features preconfigured dashboards that offer clear visibility into performance and user engagement. Information is organized for quick interpretation, helping teams maintain awareness of ongoing activity and understand patterns that support smoother oversight across workflows.
With this feature, activity counters track and measure key user actions across the software. Behavioral patterns become easier to interpret, supporting informed adjustments to strategies and helping teams maintain awareness of engagement trends over time.
The platform provides contextual, interactive guides embedded within business applications, offering step-by-step support as tasks are performed. This structure helps users understand processes more smoothly, promoting quicker familiarity and reducing friction during onboarding and ongoing workflow navigation.
The software supports team exchanges through feedback tools and targeted notifications delivered in real time. Information remains current and accessible, helping teams stay aligned with ongoing developments and maintain clarity across shared activities.
