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Overview
Lightico’s platform accelerates every customer-facing interaction by digitizing the entire journey. While the platform's performance might slow down in peak hours, its highest eSign completion rate in the market dramatically increases revenue. This, combined with real-time mobile ID verification, ensures fraud prevention and full compliance.
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Starting Price
Custom
Lightico Specifications
Live Chat
Omnichannel Support
CRM Integration
Analytics And Reporting
What Is Lightico?
Lightico is a digital completion platform engineered to digitize the "last mile" of high-friction customer journeys, such as claims and loan originations. It empowers businesses by bundling previously siloed tasks—such as signing, identity verification, payment, and document collection—into one seamless, mobile-first session. This unique approach allows customers to complete all necessary paperwork and transactions quickly and securely via their smartphone, eliminating back-and-forth emails, reducing average handling time, and accelerating conversion rates for sales and service cycles.
Lightico Pricing
Lightico Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Zapier software
- LivePerson
- Mitek ID Document Authentication
Who Is Lightico For?
Lightico software is ideal for a wide range of industries, departments, service providers and sectors, including:
- Financial services
- Insurance carriers
- Telecommunications
- B2C enterprises
- Call centers
- Loan originations
- Healthcare
Is Lightico Right For You?
Lightico is purpose-built for enterprise B2C organizations in highly regulated sectors requiring rapid digital completion. The platform is the best fit for companies seeking to shorten sales and service cycles while maintaining compliance with ISO 27001, HIPAA, and PCI-DSS standards. It is an award-winning SaaS platform known for the highest eSign completion rates in the market. By transforming complex paperwork into a seamless, mobile-first experience, Lightico dramatically reduces average handling time and significantly boosts customer NPS.
Still unsure about Lightico features? Contact us at (661) 384-7070 for further guidance.
Lightico Features
Lightico enables customers to securely sign any document by simply swiping or typing their signature on a smartphone. The solution supports multi-party signing and provides a full audit trail, ensuring every collected signature is legally binding and fully compliant.
This feature allows agents to instantly verify a customer's identity by requesting an ID scan or using multi-factor authentication. By collecting a photo of a driver's license or social security number straight from the phone, the platform ensures strong fraud prevention.
Companies can securely collect customer payments remotely through the platform while agents are on a call. This solution ensures the agent never sees or handles sensitive payment information, processing the transaction securely with a fully compliant audit trail and receipt.
This feature uses specialized AI to process standard and handwritten documents for KYC or loan purposes. Unlike basic systems, it is purpose-built to learn complex industry forms quickly, reducing manual document handling. The system includes human oversight to ensure high confidence and continuous compliance.
