Last Updated Nov 24, 2025
Overview
Overall Rating
Based on 25 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Pros And Cons of LivePerson
Pros
Intuitive interface
Scalable and secure platform
Excellent integration with messaging platforms
User-friendly
Customizable chatbots
Cons
Missing some desired platform features
Limited alert system for issues
Cannot set different channel thresholds
Customer support could be better
Frequently Asked Questions
Yes, LivePerson offers an API.
LivePerson supports English and Spanish.
LivePerson integrates with NetSuite, Salesforce and Microsoft Dynamics.
LivePerson supports Android and iOS devices.
Users can get custom pricing for their businesses.
The typical users of LivePerson are those in the financial services, retail and cable industries.
LivePerson offers Knowledge Base, email, chat, phone support and FAQs.