Last Updated
Overview
Monto helps Webflow and Duda merchants manage customer interactions through a unified CRM that centralizes profiles, orders, and activity logs. While it’s limited to stores operating within these platforms, it offers a clear view of customer behavior. Overall, it is a reliable option for merchants wanting streamlined customer management.
Be the first one to leave a review!
No review found
Starting Price
Custom
Monto Specifications
CRM Integration
Customer Profiles
Self-Service Portal
Customer Feedback Surveys
What Is Monto?
Monto is a customer service and customer management solution built for Webflow and Duda e-commerce stores. It provides a unified CRM that helps businesses view customer profiles, track behaviors, and understand interactions across orders, reviews, abandoned carts, and subscriptions. The platform supports advanced customer segmentation, enabling merchants to identify key groups such as high spenders or frequent cart abandoners. Teams can also assign tasks, add notes, and maintain activity logs to improve follow-up and customer support workflows.
Monto Pricing
The Monto cost breakdown includes the following options per application:
- Reviews: Starts at $20/month
- Abandoned Cart Recovery: Starts at $19/month
- Simple Subscriptions: Starts at $20/month
- Affiliates: Starts at $19/month
- Social Proof: Starts at $9/month
- Customer Portal: $0/month (Beta)
- CRM: $0/month (Beta)
- Currency Converter: Starts at $9/month
Disclaimer: The pricing is subject to change.
Monto Integrations
Monto supports integration with multiple systems and platforms, such as:
Who Is Monto For?
The software is ideal for businesses across a wide range of industries and sectors, including:
- E-commerce
- Retail
- Information technology
Is Monto Right For You?
Monto is an excellent choice for Webflow and Duda users who need powerful customer relationship tools beyond native features. Its ability to manage complex tasks like subscriptions and customer profiles makes it crucial for scaling brands. Monto implements industry-leading security practices, including consecutive SOC 2 Type II audits, while maintaining full GDPR compliance for user data privacy.
Still unsure whether Monto software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Monto Features
Monto provides a branded, self-service interface where customers can view past orders, track shipments, review purchases, and participate in referral programs. The portal also supports shop announcements, file downloads, and other customer-facing features. It integrates seamlessly with all Monto apps, offering an all-in-one solution for customer engagement.
This feature provides a centralized view of each customer, including their orders, reviews, carts, and lifetime value. It allows merchants to create and maintain precise customer segments using advanced filtering. Teams can assign tasks, add notes, and track all customer activities to manage interactions efficiently.
The software’s customer portal allows customers to view their past orders and active subscriptions in one place. It provides a streamlined interface where users can easily check order status and access related information. This helps customers manage their purchases more independently.
Monto automatically translates its customer-facing portal based on each user’s browser language settings. The interface currently supports 21 languages, ensuring customers can navigate and interact in their preferred language. Additional languages can be added upon request.
The platform includes features for easy review moderation and publishing of all feedback received by the store. This capability allows merchants to manage review replies, moderation, and publishing through a single dashboard interface. It simplifies the entire process of engaging with reviewers and quickly showcasing validated customer feedback.
