Last Updated
Overview
BigCommerce is an ecommerce platform offering tools for building, managing, and growing online stores. Its scalability and customizable features empower users to enhance customer experiences. While some may find it complex initially, its comprehensive solutions are well-suited for serious retailers.
Overall Rating
Based on 332 users reviews
4.4
Rating Distribution
Positive
90%
Neutral
9%
Negative
1%
Starting Price
Custom
BigCommerce Software Specifications
- Multi-channel management
- SSL Security
- Order management
- Promotions management
What Is BigCommerce Software?
Overview
BigCommerce software is a cloud-based platform for online retailers ranging from startups to established enterprises. It provides a wide array of solutions to facilitate online sales, enhance user experience, and optimize store management. By addressing common challenges such as scalability, customization, and payment integration, the software empowers businesses to grow and adapt in a competitive market.
BigCommerce Software Pricing
The software offers four packages:
- Standard: $39/month (for individuals and small businesses)
- Plus: $105/month (for small businesses requiring extra features)
- Pro: $399/month (for growing companies)
- Enterprise: Custom quote provided (for established businesses)
Disclaimer: The pricing is subject to change.
BigCommerce Integrations
BigCommerce software seamlessly integrates with various popular business applications, such as:
- Quickbooks Online
- ShipStation
- Mailchimp
- Dynamics 365
- OmniWallet
- Buy Buttons
Who Is BigCommerce Software For?
The software is designed for businesses of all sizes across various industries, including:
- Marketing and advertising
- Retail
- Music
- Alternative medicine
- IT
- Apparel and fashion
- Computer games
- Commercial real estate
Is BigCommerce Software Right For You?
Renowned for its reliability and user-friendly interface, it stands out as a leading choice in the eCommerce industry, enabling merchants to streamline operations and effectively reach their target audience. Its innovative approach, scalability and flexibility make it a significant player in the digital commerce landscape.
Still not sure if BigCommerce software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
BigCommerce Software Features
Theme Customization
BigCommerce offers extensive theme customization options, enabling users to tailor their online store's appearance to align with their brand identity. This flexibility enables businesses to create unique shopping experiences, enhancing customer engagement and increasing brand loyalty through visually appealing design.
Page Builder Visual Editor
This feature provides a user-friendly interface for designing and managing web pages without coding knowledge. Users can easily drag and drop elements to create custom layouts, improving site aesthetics and functionality, which enhances user experience and conversion rates.
Coupons and Discounts
The software enables merchants to create and manage coupons and discounts effortlessly. Offering targeted promotions helps businesses drive sales, attract new customers, and retain existing ones, thereby boosting revenue and enhancing customer satisfaction.
Faceted Search
Faceted search enables customers to filter products based on various attributes, such as size, color, and price. This functionality improves the shopping experience by helping users find products quickly and efficiently, increasing customer satisfaction and conversion rates.
Merchandising
BigCommerce's merchandising tools allow businesses to strategically showcase products, manage inventory, and implement upselling techniques. By optimizing product presentation and availability, merchants can increase average order value and enhance customer experiences, driving more sales.
Pros And Cons of BigCommerce Software
Pros
Mobile app
Constant tech support available
Regular updates
Useful and seamless integrations
Intuitive interface
Cons
Occasional glitches occur
Initial setup can be complex
Some training required
BigCommerce Software Reviews
Total 332 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars39%
3
Stars8%
2
Stars1%
1
Stars1%
Share your experience
Paul Stanley
Computer Software, 11-50 employees
Less than 6 months
“Full-featured ecommerce platform”
Pros
It is a full e-commerce platform with a built-in feature set, including advanced SEO tools, multi-storefront feature and multi-currency support. It handles our performance well, scales nicely as our business grows and it's a big plus that there are no transaction fees when we use a third-party payment processor.
Cons
There's definitely some time required to learn it although that comes with how many features the platform offers. The selection of included themes is also fairly limited. Another downside is that pricing is tied to your revenue so as sales increase, you can end up being pushed into a higher plan.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Rachel Gray
Food Production, 1-10 employees
More than a year
“easy customization for any market”
Pros
Our team has been able to tailor the website to fit a wide variety of products and markets which has been a huge advantage. The analytics are also really strong and give us valuable insight.
Cons
The cost is definitely on the high side compared with other platforms although it does align better with what we need. It's also not as beginner-friendly as some of the other options we looked at.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marie Coussens
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“good value for money”
Pros
Amount of features it offers make it really worth the money because it covers everything we need. The interface is easy to explore which makes it simple for new users to get started without any confusion. Even people without technical skills can pick it up quickly.
Cons
I don't have any complaints about this software. It works reliably without any issues and I've been very happy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does BigCommerce software offer an API?
Yes, BigCommerce software offers an API.
What language does BigCommerce software support?
BigCommerce software supports several languages including English, French, German, Italian and Dutch.
What other apps does BigCommerce software integrate with?
BigCommerce software integrates with Google, Quickbooks Online, ShipStation, Dynamics 365, OmniWallet, Buy Buttons, and Mailchimp.
Does BigCommerce software have a mobile app?
Yes, BigCommerce has a mobile app.
What type of pricing plans does BigCommerce software offer?
BigCommerce software price starts at $39/month for the Standard plan, $105/month for Plus plan, $399/month for Pro plan, and custom pricing for the Enterprise plan. Users can also get pricing for a tailormade plan.
Who are the typical users of BigCommerce software?
The typical users of Shopify software are the retail, music and IT industries.
What level of support does BigCommerce software offer?
BigCommerce software offers email, chat, phone support, Knowledge Base and FAQs.