Last Updated
Overview
BigCommerce is an ecommerce platform offering tools for building, managing, and growing online stores. Its scalability and customizable features empower users to enhance customer experiences. While some may find it complex initially, its comprehensive solutions are well-suited for serious retailers.
Overall Rating
Based on 16 users reviews
4
Rating Distribution
Positive
88%
Neutral
6%
Negative
6%
Starting Price
Custom
BigCommerce Software Specifications
- Multi-channel management
- SSL Security
- Order management
- Promotions management
What Is BigCommerce Software?
Overview
BigCommerce software is a cloud-based platform for online retailers ranging from startups to established enterprises. It provides a wide array of solutions to facilitate online sales, enhance user experience, and optimize store management. By addressing common challenges such as scalability, customization, and payment integration, the software empowers businesses to grow and adapt in a competitive market.
BigCommerce Software Pricing
The software offers four packages:
- Standard: $39/month (for individuals and small businesses)
- Plus: $105/month (for small businesses requiring extra features)
- Pro: $399/month (for growing companies)
- Enterprise: Custom quote provided (for established businesses)
Disclaimer: The pricing is subject to change.
BigCommerce Integrations
BigCommerce software seamlessly integrates with various popular business applications, such as:
- Quickbooks Online
- ShipStation
- Mailchimp
- Dynamics 365
- OmniWallet
- Buy Buttons
Who Is BigCommerce Software For?
The software is designed for businesses of all sizes across various industries, including:
- Marketing and advertising
- Retail
- Music
- Alternative medicine
- IT
- Apparel and fashion
- Computer games
- Commercial real estate
Is BigCommerce Software Right For You?
Renowned for its reliability and user-friendly interface, it stands out as a leading choice in the eCommerce industry, enabling merchants to streamline operations and effectively reach their target audience. Its innovative approach, scalability and flexibility make it a significant player in the digital commerce landscape.
Still not sure if BigCommerce software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
BigCommerce Software Features
Theme Customization
BigCommerce offers extensive theme customization options, enabling users to tailor their online store's appearance to align with their brand identity. This flexibility enables businesses to create unique shopping experiences, enhancing customer engagement and increasing brand loyalty through visually appealing design.
Page Builder Visual Editor
This feature provides a user-friendly interface for designing and managing web pages without coding knowledge. Users can easily drag and drop elements to create custom layouts, improving site aesthetics and functionality, which enhances user experience and conversion rates.
Coupons and Discounts
The software enables merchants to create and manage coupons and discounts effortlessly. Offering targeted promotions helps businesses drive sales, attract new customers, and retain existing ones, thereby boosting revenue and enhancing customer satisfaction.
Faceted Search
Faceted search enables customers to filter products based on various attributes, such as size, color, and price. This functionality improves the shopping experience by helping users find products quickly and efficiently, increasing customer satisfaction and conversion rates.
Merchandising
BigCommerce's merchandising tools allow businesses to strategically showcase products, manage inventory, and implement upselling techniques. By optimizing product presentation and availability, merchants can increase average order value and enhance customer experiences, driving more sales.
Pros And Cons of BigCommerce Software
Pros
Mobile app
Constant tech support available
Regular updates
Useful and seamless integrations
Intuitive interface
Cons
Occasional glitches occur
Initial setup can be complex
Some training required
BigCommerce Software Reviews
Total 16 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars63%
3
Stars6%
2
Stars0%
1
Stars6%
Share your experience
Furniture, 51-100 employees
More than a year
“A major player in the ecommerce game”
Pros
I appreciate the flexibility and functionality of this platform and I'm excited about the promising roadmap ahead.
Cons
Sometimes I feel like the platform is almost too open-sourced, which can lead to some challenges.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
9
Commercial Real Estate, 1-10 employees
Less than 6 months
“Great for managing my online business”
Pros
It makes managing and creating my online store simple and efficient.
Cons
The one area where BigCommerce doesn't quite meet my needs is site customization, it's not as flexible as I would like.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Marketing and Advertising, 101-500 employees
More than a year
“A powerful CMS platform for your business”
Pros
The platform is super user-friendly with a clean UI. It offers a lot of data on the backend and the drag-and-drop builder makes it easy for me to create a front end without needing much technical knowledge.
Cons
Some more advanced functionality isn't possible because certain plugins aren't available, or there's no option to inject custom code.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Frequently Asked Questions
Does BigCommerce software offer an API?
Yes, BigCommerce software offers an API.
What language does BigCommerce software support?
BigCommerce software supports several languages including English, French, German, Italian and Dutch.
What other apps does BigCommerce software integrate with?
BigCommerce software integrates with Google, Quickbooks Online, ShipStation, Dynamics 365, OmniWallet, Buy Buttons, and Mailchimp.
Does BigCommerce software have a mobile app?
Yes, BigCommerce has a mobile app.
What type of pricing plans does BigCommerce software offer?
BigCommerce software price starts at $39/month for the Standard plan, $105/month for Plus plan, $399/month for Pro plan, and custom pricing for the Enterprise plan. Users can also get pricing for a tailormade plan.
Who are the typical users of BigCommerce software?
The typical users of Shopify software are the retail, music and IT industries.
What level of support does BigCommerce software offer?
BigCommerce software offers email, chat, phone support, Knowledge Base and FAQs.