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Overview
MSP360 Connect enables IT teams to securely access and manage remote devices with file transfer, multi-session support, and robust security. While occasional minor audio issues may occur, it remains a dependable tool for IT professionals and managed service providers seeking streamlined remote administration.
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Starting Price
$0
(Free plan)
MSP360 Connect Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Analytics And Reporting
What Is MSP360 Connect?
MSP360 Connect is a remote desktop software that helps IT teams and MSPs access and manage multiple devices with ease. It offers features such as unattended access, multi-monitor support, file transfer, and session recording. Scalable for personal use, small businesses, and large enterprises, MSP360 Connect ensures reliable and centralized remote management, enabling teams to maintain productivity, streamline support, and efficiently handle IT operations across any environment.
MSP360 Connect Pricing
The vendor offers two MSP360 Connect price plans:
- Free: $0
- Pro: $89.99/year
Disclaimer: The pricing is subject to change.
MSP360 Connect Integrations
Who Is MSP360 Connect For?
MSP360 Connect is ideal for organizations across a wide range of industries and sectors, including:
- Healthcare
- Education
- Financial services
Is MSP360 Connect Right For You?
MSP360 Connect is an ideal solution for IT departments, managed service providers, and businesses of all sizes seeking secure, scalable remote access. Trusted by over 450,000 users and 8,500+ MSPs, it combines high-speed connections, centralized management, and advanced security standards. With GDPR compliance, robust data protection, and MSP360 Connect ensures reliable, efficient, and flexible remote management for any IT environment.
Still doubtful if MSP360 Connect is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
MSP360 Connect Features
Unlimited Concurrent Sessions
The platform allows you to manage multiple devices at the same time without restrictions. Users can initiate several remote sessions simultaneously, improving workflow efficiency. This feature ensures teams can collaborate effectively and handle multiple tasks without delays or interruptions.
Multi-Monitor Support
This feature enables connection to devices with multiple monitors and lets users switch views seamlessly. It provides a comprehensive view of all screens, facilitating accurate troubleshooting and monitoring. Multi-monitor support enhances productivity by allowing simultaneous oversight of multiple applications and workflows.
File Transfer
The software provides fast and secure file sharing between connected devices. Transfers occur without disrupting ongoing sessions, ensuring smooth operations. Teams can exchange critical data efficiently, reduce downtime, and maintain continuous workflow.
Session Recording
This feature captures remote sessions and meetings for future reference. The built-in Session Player allows playback, making it easy to review interactions or track work progress. Recorded sessions improve accountability, training, and documentation for IT and support teams.
Centralized Management
MSP360 Connect offers a single web console to oversee all remote connections. Administrators can manage, monitor, and configure sessions efficiently from one location. Centralized management simplifies operations, improves control, and provides a clear overview of the entire IT environment.
Pros And Cons of MSP360 Connect
Pros
Session recording and playback
Supports unlimited concurrent sessions
Straightforward deployment across multiple devices
Cons
Occasional connection instability
Mouse or keyboard input may lag
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Frequently Asked Questions
What types of pricing plans does MSP360 Connect offer?
MSP360 Connect offers two pricing plans, including Free and Pro ($89.99/month). Get a detailed MSP360 Connect cost breakdown tailored to your specific requirements.
What language does MSP360 Connect support?
MSP360 Connect primarily supports English.
What other apps does MSP360 Connect integrate with?
MSP360 Connect supports integration primarily with HaloPSA.
Who are the typical users of MSP360 Connect?
MSP360 Connect features are used by organizations across industries and sectors, such as Financial services, Healthcare, and Education.
Does MSP360 Connect offer an API?
Yes, MSP360 Connect offers an API.
Does MSP360 Connect have a mobile app?
Yes, MSP360 Connect offers a dedicated mobile app.
What level of support does MSP360 Connect offer?
MSP360 Connect offers support through contact form, phone, and resource hub.