Anonymous
Electrical/Electronic Manufacturing, N/A employees
Less than a year
“All-in-one competitive advantage”
Pros
Honestly it has been an excellent system for us. It brings our CRM, workflows, insights and resource management together in one place which has made it a core part of our day-to-day operations. We use it every single day and it genuinely feels like it gives us an edge over our competitors.
Cons
One challenge has been how different areas of the business respond to the insights we're getting from the system. While we believe this will lead to positive results over the long term, in the short term it can be fairly divisive and sometimes creates internal tension.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Electrical/Electronic Manufacturing, N/A employees
Less than a year
“All-in-one competitive advantage”
Pros
Honestly it has been an excellent system for us. It brings our CRM, workflows, insights and resource management together in one place which has made it a core part of our day-to-day operations. We use it every single day and it genuinely feels like it gives us an edge over our competitors.
Cons
One challenge has been how different areas of the business respond to the insights we're getting from the system. While we believe this will lead to positive results over the long term, in the short term it can be fairly divisive and sometimes creates internal tension.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Daniel V.
Management Consulting, N/A employees
Less than 6 months
“Awful support and false claims”
Pros
There was nothing positive about this product. It was absolutely terrible and the customer service was somehow even worse. Customer service and technical support seemed to know very little about the product they were selling.
Cons
Customer service, technical support and customer relations were all disappointing. Their teams do not seem to communicate or work together and none of them appeared to really understand what they were talking about. They also claim the service works with any device and that is simply not true.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Daniel V.
Management Consulting, N/A employees
Less than 6 months
“Awful support and false claims”
Pros
There was nothing positive about this product. It was absolutely terrible and the customer service was somehow even worse. Customer service and technical support seemed to know very little about the product they were selling.
Cons
Customer service, technical support and customer relations were all disappointing. Their teams do not seem to communicate or work together and none of them appeared to really understand what they were talking about. They also claim the service works with any device and that is simply not true.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Mylene M.
Computer Software, N/A employees
Less than 6 months
“Affordable cloud calling flexibility”
Pros
Compared with other well-known cloud telephony brands, this one is much more affordable. It also makes it possible to collaborate with people from anywhere, at any time which is really convenient.
Cons
Since it's a cloud telephony solution, it depends heavily on internet connectivity. To get the most out of it, you really need a stable and reliable internet connection.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mylene M.
Computer Software, N/A employees
Less than 6 months
“Affordable cloud calling flexibility”
Pros
Compared with other well-known cloud telephony brands, this one is much more affordable. It also makes it possible to collaborate with people from anywhere, at any time which is really convenient.
Cons
Since it's a cloud telephony solution, it depends heavily on internet connectivity. To get the most out of it, you really need a stable and reliable internet connection.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9