Partoo
Last Updated
Overview
Partoo centralizes local marketing and online presence for multi-location businesses. With presence management, review management, store locator, and Partoo chat, it simplifies reputation tracking. Analytics could be more advanced; however, its intuitive interface and tools effectively improve visibility and customer engagement.
Partoo Specifications
- Live Chat
- Omnichannel Support
- Canned Responses
- Analytics And Reporting
Partoo Features
Presence Management
Presence management helps businesses maintain consistent and accurate information across directories, search engines, maps, and social platforms. It reduces errors, improves local SEO, and ensures customers can always find up-to-date details about store locations, hours, and services, enhancing visibility and brand trust.
Store Locator
Store locator provides an interactive map and search functionality to help customers find the nearest store quickly. It improves user experience on websites, boosts foot traffic to physical locations, and strengthens local discoverability, making it easier for brands to connect with nearby customers.
Review Management
Review management centralizes reviews from platforms such as Google and Facebook, enabling businesses to respond efficiently and track customer sentiment. It supports reputation building, increases engagement, and helps companies understand trends to enhance customer satisfaction across all locations.
Partoo Chat
Partoo chat features AI-assisted chat functionality to automate routine customer conversations. It reduces response times, provides instant answers, and frees human agents for complex inquiries, ensuring consistent engagement and enhancing the overall customer experience.
Pros And Cons of Partoo
Pros
Provides easy-to-use, intuitive mobile and desktop interface
Offers responsive and helpful customer support consistently
Enhances KPI monitoring for better performance insights
Cons
Analytics module could be more advanced for insights
Synchronization with Google My Business is not automatic
Partoo Reviews
Total 3 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars33%
Share your experience
Renewables & Environment, 1-10 employees
Less than 6 months
“False promises”
Pros
The offer sounds appealing at first but in reality nothing happened the way the sales rep described it. They do not actually work on your SEO yet they still charge for the service exactly as planned, without any hesitation despite their lack of competence.
Cons
After two months of being billed by PARTOO, I quickly realized that my natural web SEO was not improving at all. I filed a complaint because the salesperson who sold me the service clearly told me that by working with them, everything would be excellent and that within two or three months I would be at the top of search engines like Google for my business and region. In the end, none of that was true. Their response by email was that they are not obligated to deliver results yet they had no problem continuing to send monthly invoices which I of course blocked through my bank. As a client, I absolutely expect results before paying those invoices and from what I have seen, they are not working for my business at all, only for their own bank account. That approach is not going to work with me. If another company is dealing with a similar situation, we should get in touch and not let this company get away with it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Consumer Electronics, 500+ employees
More than a year
“Knowledgeable team”
Pros
It really stands out thanks to its knowledgeable and helpful team, always ready to assist with any need. On top of that, their advanced technological development, including the integration of innovative tools like artificial intelligence, adds a lot of value to the platform.
Cons
I haven't come across any particular negative aspects while using the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veterinary, 500+ employees
More than a year
“All-in-one platform”
Pros
Everything is centralized so finding or managing anything we need is incredibly simple. On top of that since we have the API implemented, everything gets funneled into the same platform and it honestly works wonderfully.
Cons
Some features we used to have have been removed like the charts comparing old reviews vs. new ones. That visual material was very useful to send to the clinics so they could clearly see their progress over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
What language does Partoo support?
Partoo supports the English, Spanish, French, Italian, and many more languages.
Does Partoo offer an API?
Yes, Partoo provides API access.
Does Partoo have a mobile app?
Yes, Partoo offers a mobile app.
What types of pricing plans does Partoo offer?
Partoo pricing offers Visibility, Reputation, and Messaging plans with custom pricing. Request a custom Partoo price quotation.
What level of support does Partoo offer?
Partoo provides support via contact form.
Who are the typical users of Partoo?
Partoo serves multiple industries, including automotive, banking and insurance, beauty, food retail, specialized stores, fashion, and restaurants.
What other apps does Partoo integrate with?
The software integrates with WhatsApp.