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Overview
PROXY Pro enables remote access and support for desktops, servers, and mobile devices — useful for IT staff and helpdesks. It offers a secure solution for remote support and device management. While some users find setup or configuration complex, it delivers reliable screen capture, responsive remote control, and strong endpoint security.
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Starting Price
Custom
PROXY Pro Specifications
- Ticket Management
- Live Chat
- Omnichannel Support
- CRM Integration
What Is PROXY Pro?
PROXY Pro is a remote‑access software platform that enables organizations to support and manage desktops, servers, and mobile devices from any location. It provides remote desktop control, file transfer, printing redirection, and screen‑recording tools. These help Information Technology (IT) teams troubleshoot issues and manage endpoint devices efficiently.
With support for unattended endpoints and cross‑platform agents, PROXY Pro helps users quickly resolve technical issues, transfer files securely, and monitor systems remotely.
PROXY Pro Pricing
PROXY Pro price is flexible and custom-based, with licensing options that vary according to the deployment model selected.
- PROXY Pro Peer-to-Peer
- PROXY Pro Gateway Server On-Premise
- PROXY Pro Gateway Server Private Cloud
Disclaimer: The pricing is subject to change.
PROXY Pro Integrations
PROXY Pro offers integration with Azure Active Directory.
Who Is PROXY Pro For?
PROXY Pro software is suitable for a broad spectrum of industries and sectors that may include:
- Information technology services
- Managed‑service providers (MSPs)
- Corporate IT departments
- Helpdesk and support services
- Educational institutions
Is PROXY Pro Right For You?
If you often struggle with managing remote devices, troubleshooting issues quickly, and maintaining secure access across multiple platforms, PROXY Pro is the way to go. This software addresses these challenges by providing secure remote control, file transfer, session recording, and cross‑platform support.
Its features reduce downtime, enhance collaboration, and simplify IT workflows. With strong security measures and flexible deployment, PROXY Pro proves to be a practical choice for teams needing reliable remote support.
Still doubtful if PROXY Pro is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
PROXY Pro Features
Remote Desktop Control And Management
This PROXY Pro feature allows users to securely access and control desktops, servers, and mobile devices remotely. This functionality enables IT teams to troubleshoot issues in real time, reduce response times, and maintain productivity across distributed environments.
Secure File Transfer And Access
The software provides encrypted file transfer between local and remote devices, ensuring sensitive data is protected. Users can move files quickly during support sessions, reducing delays and improving operational efficiency.
Session Recording And Monitoring
This feature provides screen recording and session monitoring tools, allowing users to track activity for auditing, compliance, or training purposes. This ensures accountability while facilitating knowledge sharing within IT teams.
Remote Printing
It allows users to redirect print jobs from remote endpoint devices to local printers securely. This ensures that documents can be printed seamlessly during support sessions. It reduces workflow interruptions and enables IT teams to maintain productivity without requiring on-site presence.
Chat And Real-Time Messaging
This feature provides real-time chat functionality between technicians and end users during remote sessions. This enables faster, more responsive support, allows immediate clarification of issues, and improves collaboration.
Pros And Cons of PROXY Pro
Pros
Provides secure remote access
Enables efficient troubleshooting
Supports multiple platforms
Cons
Setup may be complex for new users
Limited built-in reporting options
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Frequently Asked Questions
Who are the typical users of PROXY Pro?
Typical users may include Information technology services managed‑service providers, corporate IT departments, helpdesk and support services, and educational institutions.
Does PROXY Pro offer an API?
Yes, it offers an API.
What language does PROXY Pro support?
The software supports the English language.
What level of support does PROXY Pro offer?
PROXY Pro offers support through tickets, email, and phone.
What other apps does PROXY Pro integrate with?
PROXY Pro integrates with Azure Active Directory.
Does PROXY Pro offer a mobile app?
Yes, PROXY Pro offers a mobile app.
What types of pricing plans does PROXY Pro offer?
PROXY Pro costs vary depending on deployment preferences, offering flexible licensing options to suit different needs. However, it offers the following three modules at custom rates: PROXY Pro Peer-to-Peer, PROXY Pro Gateway Server On-Premise, and PROXY Pro Gateway Server Private Cloud. Contact us to receive a personalized PROXY Pro cost estimate.