Reviewshake
Last Updated
Overview
Reviewshake simplifies obtaining and responding to reviews across numerous sites, boosting social proof. While the current review widgets could be improved, the platform’s centralized dashboard delivers essential review insights. Overall, it is an efficient reputation management solution for multi-location businesses and marketing agencies aiming to leverage customer feedback.
Reviewshake Specifications
- Customer Feedback Surveys
- Analytics And Reporting
- Automated Responses And Chatbots
- Email Management
Reviewshake Features
Review Generation
The platform automates the process of requesting new reviews from customers via tailored email or SMS campaigns. This capability significantly increases the total volume of positive feedback gathered, improving the company’s overall star rating and search engine visibility.
Insights And Reporting
Reviewshake provides a comprehensive analysis of review performance across various platforms and locations. It offers actionable data that helps identify trends, pinpoint areas for operational improvement, and measure the return on investment from reputation management efforts.
Review Monitoring
With this feature, users can receive instant alerts for new reviews on third-party sites, enabling rapid and centralized responses. This ensures prompt engagement with all customer feedback, which is crucial for maintaining excellent customer service and mitigating negative public sentiment quickly.
Review Showcase
The platform allows for easily embedding positive feedback onto a business's website using various customizable widgets. These interactive display options include carousels and badges, which leverage existing customer satisfaction. This effective showcasing acts as compelling, visual social proof for prospective clients visiting the site.
Competitor Benchmarking
The tool enables a side-by-side comparison of a business’s review performance against its key competitors in the market. Utilizing benchmarking assists in understanding industry standing and developing targeted strategies to gain a competitive advantage.
Pros And Cons of Reviewshake
Pros
Multiple white-labeling options
Straightforward setup and implementation
Excellent customer support
Cons
Limited options for landing page customization
Deeper analytics for clickthrough rates are missing
Reviewshake Reviews
Total 12 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Marketing and Advertising, 11-50 employees
“Well-designed app”
Pros
It is a thoughtfully built app that does exactly what it's supposed to do, help generate more high-quality reviews while cutting down on negative ones. The interface is simple to pick up and once it's set up, it can run quietly in the background without much attention.
Cons
Honestly, I don't have any major complaints. It includes more than enough features to handle the job well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
“Simple for everyone”
Pros
Using it has been very simple for both our team and our clients. They can log into our instance themselves, then request and manage reviews without much effort.
Cons
Something I'd still like improved is the formatting of the widgets which could look a bit better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
“helpful online chat support”
Pros
I find it user-friendly and whenever I run into a question, the online chat support is there to help. It makes it really simple to view all of the reviews in one place and respond to them as needed.
Cons
There's not much to complain about since the platform is very simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
What other apps does Reviewshake integrate with?
Reviewshake integrates with Zapier software.
What language does Reviewshake support?
Reviewshake supports the English language.
Who are the typical users of Reviewshake?
Reviewshake features support organizations in the hospitality, healthcare, real estate, legal, and medical industries.
Does Reviewshake offer an API?
Yes, Reviewshake does offer an API.
Does Reviewshake have a mobile app?
No, Reviewshake does not offer a dedicated mobile app.
What types of Reviewshake pricing plans are available?
Reviewshake offers three pricing plans: Starter Plan ($29/year), Growth Plan ($59/year), and Ultimate Plan ($99/year). Receive a personalized Reviewshake cost estimate specific to your organization.
What level of support does Reviewshake offer?
Reviewshake offers support via phone, email, and live chat. Users can also fill out an online form to get in touch with the team.