Salonized
Last Updated
Overview
Salonized is an all-in-one salon management platform designed to streamline daily operations of hair salons, spas, and beauty professionals. While the interface may require a short period of initial data entry to set up complex inventory lists, it's trivialized by the software's ability to virtually eliminate no-shows and administrative errors.
Salonized Specifications
- CRM Integration
- Analytics And Reporting
- Customer Feedback Surveys
- Self-Service Portal
Salonized Features
Smart Online Booking Widget
This feature provides a customizable interface that allows clients to book appointments directly via your website or social media profiles. It ensures that your calendar is filled 24/7 by synchronizing availability in real-time, effectively reducing the need for manual phone coordination.
Automated Appointment Reminders
The platform utilizes an automated messaging engine to send SMS and email notifications to clients before their scheduled visits. This optimizes your daily schedule by drastically reducing no-shows and late cancellations, ensuring that your stylists’ time remains billable and productive.
Integrated Point Of Sale
This tool manages the entire checkout process by linking appointments directly to invoices and payment processing. It facilitates smooth transactions by supporting various payment methods and gift cards, while simultaneously updating your financial records and inventory levels for accurate bookkeeping.
Pros And Cons of Salonized
Pros
Reduces no-shows with automated reminders
Seamlessly integrates booking with POS
Excellent customer support with quick responses
Cons
User interface can be improved further as reported by some users
Customization options can be added to meet the unique needs of salons
Salonized Reviews
Total 13 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars8%
3
Stars8%
2
Stars0%
1
Stars8%
Share your experience
Cosmetics, 1-10 employees
More than a year
“Fast support”
Pros
Something that really helps is the fast customer support and the software itself has a simple, well-organized structure.
Cons
What takes away from the experience is how quickly the costs keep increasing which is really frustrating.
Rating Distribution
Ease of use
7
Value for money
3
Customer Support
6
Functionality
6
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Multi-visit pass option is missing”
Pros
It looks good as a pop-up widget and integrates nicely on the website.
Cons
There's no multi-visit pass option and no proper gift card support. Even though the system lets customers buy gift cards, they can't actually use them to pay afterward. That, along with several other basic features that are essential in 2023, is simply missing. Customer support isn't helpful either, they agree the software is outdated but nothing gets done about it.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
1
Functionality
1
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Solid cloud-based system”
Pros
It has been a really solid cloud-based system for my business, with a lot of useful features and strong benefits. It handles appointments, staff, inventory, payroll and customer records all in one place and it also includes online booking, automatic notifications and POS functionality. Setting it up was simple thanks to the configuration wizard which walks you through the customization step by step. The platform is also simple to navigate, the design feels dynamic and I really appreciate how much I can personalize it, from adding my business logo to choosing the colors shown for services.
Cons
It's a very complete tool and I haven't run into any issues with how it performs or operates. Overall, it has definitely been worth the small investment I made in the service and I'm very satisfied with it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Frequently Asked Questions
What types of pricing plans does Salonized offer?
Salonized price starts with Pro at $55/month, Basic at $35/month and Appointments plan at $19/month. Get a detailed Salonized cost breakdown tailored to your specific requirements.
What language does Salonized support?
Salonized software supports English and Dutch alongside multiple other languages.
Who are the typical users of Salonized?
Salonized features are used by salon owners, hairstylists, beauty therapists, and barbers who need to manage appointments, clients, and payments in one system.
What other apps does Salonized integrate with?
Salonized supports integration with a wide range of platforms, including Apple Calendar, Stripe, Treatwell, and MailChimp.
Does Salonized have a mobile app?
Yes, Salonized does offer a dedicated mobile app.
What level of support does Salonized offer?
Salonized offers support via live chat, email assistance, and an extensive online help center.
Does Salonized offer an API?
No, Salonized does not offer an API.