SetMe
Last Updated
Overview
SetMe helps IT teams provide fast, secure remote access and device support from anywhere. While the interface may feel basic for highly advanced workflows, its low-latency connections and encrypted sessions make it a practical choice for organizations that need reliable, real-time troubleshooting and maintenance.
SetMe Specifications
- Escalation Management
- Self-Service Portal
- SLA Management
- Call Center Management
SetMe Features
Remote Desktop Control
The platform allows control of the remote desktop with nearly real-time response, even under poor network conditions. Users can work seamlessly as if physically present at the machine. This ensures efficient troubleshooting, file management, and software operation without delays.
Unattended Access
SetMe software provides access to many unattended computers, keeping personal devices available while working remotely. IT teams can manage servers, desktops, and other endpoints without end-user presence. This feature streamlines maintenance and supports continuous monitoring across multiple systems.
Admin Privileges
This feature grants admin mode to install software, switch OS users, and control UAC prompts on the remote system. Administrators can perform critical tasks without requiring end-user intervention. It simplifies device management and supports comprehensive IT operations remotely.
Multi-Monitor Navigation
The software enables viewing, controlling, and toggling between any number of displays connected to the remote computer. Users can navigate multiple screens effortlessly, improving productivity during complex troubleshooting sessions. It ensures that all visual information on remote machines is fully accessible.
Power Options
The platform allows shutting down, sleeping, or restarting the remote computer in normal or safe mode with automatic reconnection. Users can manage devices even during off-hours or maintenance windows. This ensures uninterrupted workflow and convenient control over remote systems.
Pros And Cons of SetMe
Pros
Reliable file transfer and session tools
Efficient unattended access for multiple devices
Stable performance under low bandwidth conditions
Cons
Frequent updates might require re‑installation
Occasional issues with multi‑monitor navigation
SetMe Reviews
Total 12 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Construction, 1-10 employees
Free Trial
“Nonexistent learning curve”
Pros
Getting started with it was quick and using it feels very simple. There was basically no learning curve and the interface looks polished and modern. From what I've seen, it seems like it could do exactly what I need.
Cons
The biggest downside is that it only connects through Windows. I was hoping to manage remotes from my phone or tablet and I even have a wireless keyboard for that kind of setup. With this limitation, I'd need to carry a laptop around and use my phone as a hotspot just to stay wireless.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Higher Education, 500+ employees
Less than a year
“Lovely features”
Pros
At this point, we've fully moved over to using everything it has to offer and it's been a really positive experience. We've especially enjoyed the standard client sessions, unattended access and the access history features.
Cons
Since we work mostly on macOS devices some recent version updates have made SetMe Unattended unavailable which means we've had to rely on other tools like Screen Sharing instead. If Apple gave businesses a bit more flexibility in this area, it likely wouldn't be a problem.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Computer & Network Security, 1-10 employees
Less than a year
“handy dashboard with useful tools”
Pros
Copying and pasting files is simple and the dashboard is very user-friendly. It brings together text tools, screen recording, OS version details and even uptime in one place.
Cons
It doesn't run on iPad which is disappointing. Having that option would be really helpful for quick screen checks when I'm away from my desk or just need to handle a simple task.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Frequently Asked Questions
Does SetMe have a mobile app?
No, SetMe does not offer a dedicated mobile app.
What types of pricing plans does SetMe offer?
SetMe offers two pricing plans, including Solo ($39/month) and Professional ($49/seat/month). Get a detailed SetMe cost breakdown tailored to your specific requirements.
What level of support does SetMe offer?
SetMe offers support through email and phone.
Who are the typical users of SetMe?
SetMe features are used by organizations across industries and sectors, such as education, healthcare, information technology, telecommunications, retail, and financial services.
What language does SetMe support?
SetMe primarily supports the English language.
Does SetMe offer an API?
No, SetMe does not offer an API.
What other apps does SetMe integrate with?
Information about third-party integrations has not been specified by the vendor.