Shapo
Last Updated
Overview
Shapo helps businesses collect, manage, and showcase customer testimonials with customizable widgets, video reviews, and centralized forms. While it may lack advanced enterprise-level controls, it empowers small to mid-size teams to enhance trust, social proof, and credibility across websites and online platforms.
Shapo Specifications
- CRM Integration
- Analytics And Reporting
- Customer Feedback Surveys
- Customer Profiles
Shapo Features
Testimonial Importing
The software enables users to import existing testimonials from multiple platforms, allowing them to consolidate valuable customer feedback in one place. It streamlines reputation-building by quickly gathering social proof, helping businesses enhance credibility and share authentic experiences across channels.
Feedback Forms
Xyz software provides customizable collection forms that help businesses gather thoughtful customer testimonials with ease. It simplifies form creation, supports brand-aligned styling, and offers flexible sharing options, enabling teams to capture meaningful feedback efficiently and present it professionally across touchpoints.
Showcase Widgets
This feature allows users to showcase testimonials through customizable widgets that reflect their brand identity. It builds audience confidence by presenting authentic reviews in engaging layouts and offers easy embedding options that help businesses strengthen trust and encourage informed purchases.
Video Testimonials
Users can collect genuine video testimonials from customers through easy recording tools available on any device. This feature improves credibility by capturing authentic experiences, supports smooth widget display, and enables businesses to gather compelling social proof that strengthens trust overall.
Testimonial Gallery
The platform offers a customizable Wall of Love that allows teams to display curated testimonials on a branded page. It provides flexible design options, requires no coding, and helps businesses highlight strong social proof that boosts credibility and reinforces trust.
Pros And Cons of Shapo
Pros
Easy testimonial collection via forms
Supports video testimonials from customers
Customizable widgets for website display
Cons
Customer support response times may vary
The AI sentiment analysis feature is missing
Shapo Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Not Specified, N/A employees
“Fantastic testimonial imports”
Pros
Pulling in testimonials from places like LinkedIn and Trustpilot is such a big help. It saves me from having to manually type everything out for my business which makes the whole process much more convenient.
Cons
Honestly there is not much for me to complain about. If I had to mention one thing, it would be nice to have multiple form templates to choose from. That said, you can still create your own so it is not a major issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Who are the typical users of Shapo?
Shapo features are used by organizations and professionals across industries and sectors, including digital marketing and advertising, hospitality and hotel management, environmental services, transportation, technology, and real estate.
Does Shapo offer an API?
Yes, Shapo offers an API.
What level of support does Shapo offer?
Shapo provides support through live chat, email, help center, FAQs, and knowledge base.
What other apps does Shapo integrate with?
Shapo integrates with a variety of apps, including Google, Instagram, Twitter (X), LinkedIn, App Store, and Facebook.
What types of pricing plans does Shapo offer?
The Shapo cost is structured around two plans: Free at $0/month and a Pro at $29/month. Contact us for a detailed Shapo price breakdown for your organization.
Does Shapo have a mobile app?
No, Shapo does not have a mobile app.
What language does Shapo support?
Shapo primarily supports the English language.