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Overview
Sitejabber helps businesses showcase authentic customer reviews to strengthen trust and credibility. While its tools for filtering fake reviewers could be more robust, the platform makes it easy to collect and leverage real customer feedback. Overall, it is a dependable platform for businesses seeking to build transparency and social proof.
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Starting Price
Custom
Sitejabber Specifications
- Customer Feedback Surveys
- Analytics And Reporting
- Customer Profiles
- Knowledge Base
What Is Sitejabber?
Sitejabber is an online review platform that helps consumers share and explore authentic feedback about businesses and websites. It allows users to browse millions of reviews, make informed purchasing decisions, and engage with a trusted community. Businesses can use Sitejabber to showcase their credibility and build consumer confidence through verified customer reviews. The platform offers tools like review submission, brand monitoring, and category-based browsing to simplify discovery and evaluation.
Sitejabber Pricing
The Sitejabber cost is structured around the following customizable plans:
- Liftoff
- Accelerate
- Ascend
- Custom
Disclaimer: The pricing is subject to change.
Sitejabber Integrations
Sitejabber integrates with various platforms, such as:
Who Is Sitejabber For?
Sitejabber is suitable for organizations across various sectors and industries, including:
- Finance
- E‑commerce
- Retail
- Technology
- Marketing
- Sales
Is Sitejabber Right For You?
If you’re a business looking to build trust, elevate your reputation, and stand out in your market, Sitejabber provides a platform that helps you leverage the power of customer reviews. It supports sales and marketing teams by enabling them to collect, monitor, and distribute reviews effectively.
Trusted by companies like FabFitFun and Rakuten, and recognized as an official Google Review Partner, Sitejabber offers a dependable solution for organizations aiming to strengthen credibility and grow through verified customer feedback.
Still doubtful if the Sitejabber software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Sitejabber Features
Review Sourcing
Sitejabber provides tools to collect and publish reviews for individual products or services across your website and other channels. Businesses can capture feedback at optimal points in the customer journey using customizable surveys, widgets, and links. Reviews are automatically verified to reduce fake submissions and are fully GDPR and CCPA compliant.
Review Monitoring And Publishing
The software consolidates all ratings and reviews from multiple platforms into a single dashboard. Users can filter reviews by source, rating, moderation status, and more, while accessing historical data to track performance over time. This centralized view helps businesses stay informed about customer feedback and monitor trends.
Competitive Intelligence
The platform enables businesses to analyze competitor reviews from Sitejabber and third-party sources. Users can uncover trending keywords, track buyer sentiment, and identify weaknesses in competitor strategies. This allows businesses to make strategic marketing adjustments and capitalize on new opportunities.
Net Promoter Score
Sitejabber makes it easy to collect and calculate Net Promoter Score (NPS) to measure customer advocacy and predict business growth. Users can access NPS responses within the central dashboard to gauge overall brand perception and inform customer experience management.
Pros And Cons of Sitejabber
Pros
Collects reviews from multiple platforms easily
Provides an easy-to-use interface
Allows bulk review uploading
Cons
The rating model could be improved
May not capture offline customer feedback
Sitejabber Reviews
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Frequently Asked Questions
Does Sitejabber offer an API?
Yes, Sitejabber offers an API.
What other apps does Sitejabber integrate with?
Sitejabber integrates with platforms, such as Shopify, Miva, Adobe Commerce, Zendesk Suite, and Fomo.
What language does Sitejabber support?
Sitejabber supports over 10 major languages, including English.
Does Sitejabber have a mobile app?
Yes, Sitejabber offers a dedicated mobile app for both Android and iOS users.
What types of Sitejabber pricing plans are available?
The vendor offers four customizable pricing plans: Liftoff, Accelerate, Ascend, and Custom. Receive a personalized Sitejabber price plan specific to your organization.
What level of support does Sitejabber offer?
Sitejabber offers support via live chat. Users can also fill out an online form to get in touch with the team.
Who are the typical users of Sitejabber?
Sitejabber features support organizations across various sectors and industries, including finance, retail, e-commerce, and marketing.