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Overview
SmartBots delivers enterprise AI agents that automate customer support, data analysis, and workflows through customizable interfaces. It enables rapid operational scaling while maintaining control over agent behavior. Although initial configuration requires time to invest, the no-code builder and pre-built templates accelerate deployment.
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Starting Price
Custom
SmartBots Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is SmartBots?
SmartBots is a cloud-based enterprise AI agent platform designed to help organizations automate customer support, data analysis, and internal workflows. Its visual no-code builder enables teams to create custom AI agents without programming expertise, connecting to Large Language Models (LLMs) of their choice.
The software features advanced Retrieval-Augmented Generation (RAG) technology that ensures agents provide context-aware responses by accessing enterprise knowledge bases and data sources. Its text-to-SQL converter transforms natural language queries into database operations, democratizing data analysis across departments.
SmartBots Pricing
Disclaimer: The pricing is subject to change.
SmartBots Integrations
SmartBots supports integration with multiple enterprise systems and communication platforms, such as:
- Microsoft Teams
- Slack Software
- Zendesk
- Salesforce
- SAP
Who Is SmartBots For?
SmartBots software is ideal for organizations across various industries, including:
- Telecommunications
- Utilities
- Retail and e-commerce
- Insurance
- Manufacturing
- Pharmaceuticals
Is SmartBots Right For You?
Enterprises that face high support volumes, dispersed knowledge silos, or slow data-to-insight cycles may struggle with response times, manual ticket routing, and fragmented analytics.
SmartBots addresses these problems with configurable AI agents, text-to-SQL analytics, and advanced RAG to surface contextual answers while offering enterprise deployment choices and compliance (SOC2, ISO, PCI DSS). Organizations needing secure, multi-channel AI agents for enterprise workflows will find SmartBots suitable.
Still doubtful if SmartBots is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
SmartBots Features
SmartBots features a drag-and-drop agent builder that converts enterprise processes into AI flows. This enables non-technical teams to design and iterate conversational logic quickly while maintaining business constraints and reducing developer dependency.
Natural-language inputs convert to SQL queries so agents can query databases directly, producing fast, accurate analytics and reports that reduce manual data requests and accelerate decision-making.
It applies context-aware retrieval across knowledge stores, improving answer relevance and reducing hallucinations by grounding responses in enterprise documents and indexed sources.
The platform offers role-based access control and enterprise-grade security (zero trust principles, ACLs) to protect data and enforce governance. This helps organizations meet regulatory and internal compliance requirements.
This feature provides AI agents that assist internal teams by handling Human Resources (HR), Information Technology (IT), and finance tasks. It automates routine HR requests, resolves common IT tickets, and supports finance processes like expense reporting and compliance. This reduces manual work, speeds response times, and improves overall workforce efficiency.
