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Overview
Snap Surveys offers a survey and feedback management platform that helps organizations design, distribute, and analyze data across multiple channels. While its interface may feel complex for new users, its advanced logic, robust analytics, and enterprise-grade reporting tools make it a reliable choice for research-driven teams.
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Starting Price
Custom
Snap Surveys Specifications
- Analytics and Reporting
- Customer Feedback Surveys
- Ticket Management
- Live Chat
What Is Snap Surveys?
Snap Surveys is a comprehensive survey software solution designed for professional researchers who require rigorous data collection capabilities. The platform, centered around Snap XMP, allows users to design sophisticated questionnaires and deploy them seamlessly across multiple formats, including web, mobile, and paper. It features advanced analytical tools that generate tailored insights for different stakeholders from a single dataset. By supporting offline interviewing and paper scanning, Snap Surveys ensures organizations can reach every demographic, regardless of internet access.
Snap Surveys Pricing
Snap Surveys pricing includes the following plans:
- Researcher: £42/user/month
- Researcher Pro: £83/user/month
- Team: £80/user/month
- Corporate: £39/user/month
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Snap Surveys Integrations
Who Is Snap Surveys For?
Snap Surveys is ideal for a wide range of industries and sectors, including:
- Healthcare
- Government
- Education
- Market research
- Utilities
- Transportation
- Non-profit
Is Snap Surveys Right For You?
Snap Surveys is ideal for organizations that require rigorous, mixed-mode research capabilities and need to unify paper and digital data collection. Its reliability, proven with ISO 27001, GSA listing, and Cyber Essentials Plus certification, makes it suitable for healthcare, government, and research sectors. Trusted by clients like the NHS and BBC, the platform ensures secure, scalable, and actionable insights for teams that demand comprehensive, enterprise-grade survey solutions.
Still unsure about Snap Surveys? Contact us at (661) 384-7070 for further guidance.
Snap Surveys Features
Smart Reports
Snap Surveys allows users to create reports that can be reused across different contexts, such as time frames, locations, or demographic segments. This capability streamlines data analysis, saving time while delivering consistent, accurate insights for multiple survey projects.
Collaboration
The platform enables seamless collaboration by allowing teams to share surveys and reports with colleagues or clients. Users can co-author projects, track changes, and provide feedback efficiently, enhancing productivity and ensuring that all stakeholders have access to up-to-date, accurate information.
Question Types
Snap Surveys supports a variety of question formats, including grids, rating scales, and carousels. This diversity allows researchers to design engaging, interactive surveys that capture more accurate responses, while presenting data in a clear, structured way for better decision-making.
In-Survey Calculations
The software performs calculations in real time within surveys, such as percentages, scores, or quiz results. This feature ensures accurate, immediate data processing, reducing manual work for researchers and enabling participants to receive instant, relevant feedback during survey completion.
Visual Reports
Snap Surveys provides visual reports that combine concise summaries with detailed analysis. Users can quickly interpret survey results through charts, graphs, and dashboards, then share findings with stakeholders, ensuring insights are actionable and decision-making is informed by clear data visualization.
Pros And Cons of Snap Surveys
Pros
Paper surveys scanning integrated into digital workflow
Detailed analytics and reporting tools included
Strong security and compliance certifications ensure data safety
Cons
Grid questions require ranking all items, which may reduce flexibility
Limited options for creating visually polished templates for clients
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Frequently Asked Questions
What other apps does Snap Surveys integrate with?
The vendor has not listed any available third-party integrations for this software.
What level of support does Snap Surveys offer?
Snap Surveys offers phone and email support through its HelpDesk, along with user guides, tutorials, webinars, and training courses for online or face-to-face learning.
Does Snap Surveys have a mobile app?
Yes, Snap Surveys offers a dedicated mobile app for both iOS and Android.
What types of pricing plans does Snap Surveys offer?
Snap Surveys offers several pricing plans, including Researcher at £42/user/month, Researcher Pro at £83/user/month, Team at £80/user/month, Corporate at £39/user/month, and Enterprise with custom pricing. Get a detailed Snap Surveys cost breakdown to make an informed decision.
Who are the typical users of Snap Surveys?
Snap Surveys features are used by healthcare organizations, government agencies, educational institutions, market research firms, utilities, transportation companies, and non-profit organizations.
Does Snap Surveys offer an API?
Yes, Snap Surveys offers an API.
What language does Snap Surveys support?
Snap Surveys software supports surveys in multiple languages, including English, Arabic, Hebrew, Japanese, Korean, and Chinese.