Health, Wellness and Fitness, 500+ employees
Less than 6 months
“smooth to use but pricey”
Pros
It is great how easy this platform is to use. Everything is simple and I don't waste time trying to figure things out. On top of that... the customer support has been amazing. Whenever I have a question or run into an issue, they respond quickly and consistently which gives me a lot of confidence in using the product.
Cons
Can't say theres anything wrong with it in terms of performance. Everything works well. The only drawback for me is that it does feel quite expensive.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
9
Functionality
8
Market Research, 51-100 employees
Less than a year
“Smart routing with free tier limits”
Pros
I really enjoy the interactive interface. Its modern and smooth and the sleek design makes working on surveys pleasant. The routing and skip logic features are especially useful for me because they help me create smarter surveys that guide respondents naturally through the questions.
Cons
Some key features are not available for free, such as skip logic which is very important for more advanced surveys. That limitation can be frustrating when working on complex projects.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Research, N/A employees
Less than 6 months
“Templates and exports done right”
Pros
Building surveys is incredibly easy for me especially with all the templates and customizable options available. I can adjust things exactly the way I want. Exporting data and analyzing it is also very simple and I like that it works well with multiple platforms and software tools. That compatibility makes my workflow much smoother.
Cons
The basic version is limited especially when it comes to detailed reporting for individual participants. If you need deeper insights, you really have to upgrade.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sports, Nov-50 employees
Free Trial
“Fast creation with brand control”
Pros
It is helpful how quick and easy it is to create surveys. The alot of templates saves me a lot of time and I can customize them to match my needs. I also really appreciate the option to integrate our own corporate identity which helps keep everything aligned with our brand.
Cons
It would be helpful to have easier activation of different languages in the user interface. Making that process smoother would improve the overall experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, N/A employees
Free Trial
“Trusted platform with minor confusion”
Pros
I see this as a reputable and respected platform that many businesses use. It was even recommended by a very well-known finance professor which definitely influenced my decision. After using it myself I can honestly say it performs just as effectively as it claims.
Cons
The review policy required to obtain a student account a bit awkward and the reasoning behind it did not feel entirely clear to me. It made the process slightly confusing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Banking, 500+ employees
Free Trial
“amazing support with growing potential”
Pros
Support has been great so far and I find the platform easy to use. i am still exploring the data analysis and reporting features since I am in the process of studying the product more deeply. Based on my experience so far, I feel confident that those features will meet my expectations too.
Cons
It would really help if there were a short and clear presentation showing how the data analysis and reporting features work. That kind of overview could make it easier for people to see the value and feel more confident about subscribing to the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, N/A employees
Less than a year
“Creative surveys with minor lag”
Pros
It is very easy to use and I like that I can use colored fonts for different sections of the survey. That small detail actually helps me organize content better and make my surveys look clearer and more engaging.
Cons
I've noticed some lag in the system when I am developing my survey questionnaire. It's not constant but when it happens, it slows down my workflow a bit and makes the experience less smooth.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Mental Health Care, 500+ employees
Free Trial
“Simple tool that blends in”
Pros
The software makes it simple for me to create surveys and collect data. The interface is well organized so I can quickly find the options I need without digging around. Even when it comes to analyzing and mining the data, I've found it fairly easy to understand and manage.
Cons
I honestly don't have many complaints but I do feel like it resembles other survey apps such as SurveyMonkey. Because of that, I sometimes feel like there isn't one standout feature that clearly sets it apart from the competition.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Airlines/ Aviation, 500+ employees
Less than a year
“Team friendly with rare hiccups”
Pros
We use this platform for gathering both customer and employee feedback and the whole team finds it user friendly. It helps us collect insights efficiently without making the process complicated for anyone involved.
Cons
Our team has not really faced any major issues. It did crash once the other day which was frustrating in the moment but overall it's been well received and works reliably most of the time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Consumer Goods, N/A employees
Less than 6 months
“easy access with student perks”
Pros
This product is very easy to use and offers a lot of useful options. I also really appreciate that they provide free student licenses which makes it much more accessible and supportive for academic use.
Cons
no problems so far. I appreciate that there's a free trial available because it gives me a chance to test everything properly before committing. That makes the whole experience feel more reassuring.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8