Last Updated
Overview
Sogolytics delivers enterprise-grade survey and feedback tools that help businesses collect, analyze, and act on customer and employee insights quickly and efficiently. Despite some users finding survey distribution and saved report functionality confusing, its robust analytics and multilingual support make it a powerful choice for data-driven decisions.
Overall Rating
Based on 50 users reviews
4.2
Rating Distribution
Positive
84%
Neutral
16%
Negative
0%
Starting Price
Custom
Sogolytics Specifications
- Customer Feedback Surveys
- Analytics And Reporting
- Self-Service Portal
- Knowledge Base
What Is Sogolytics?
Sogolytics is a comprehensive online survey platform that enables organizations to design, distribute, and analyze surveys for customer feedback, employee engagement, and market research. It offers multilingual surveys, customizable templates, advanced logic, and real-time reporting to help teams gather actionable insights, reduce manual work, and make faster, data-backed decisions.
Sogolytics Pricing
Sogolytics pricing varies according to the following plans:
- Free Pro Plan: None for the users
- Pro Plan: $99/month
- Pro Max Plan: $199/month
- Enterprise Plan: custom pricing
Disclaimer: The pricing is subject to change.
Sogolytics Integrations
Sogolytics software integrates with a wide range of apps, including:
- Salesforce
- HubSpot CRM software
- Zoho CRM software
- Google Analytics
- Slack software
- Zapier
Who Is Sogolytics For?
Sogolytics is suitable for the following sectors:
- Airlines
- Automation
- Banking
- Consulting
- Customer service
- Event planning
Is Sogolytics Right For You?
Sogolytics is ideal for organizations that want a powerful yet user-friendly survey and feedback platform capable of deep insights and broad reach. It offers advanced survey design, distribution across multiple channels, real-time analytics, and multilingual support, making it suitable for customer experience, employee engagement, and market research use cases. Its scalable plans and robust reporting help teams make data-driven decisions with confidence.
Still not sure if Sogolytics is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Sogolytics Features
Real-Time Reporting And Analytics
Sogolytics delivers real-time reporting dashboards, customizable visuals, cross-tab analysis, and export options to Excel, Word, and PowerPoint. These tools help teams monitor responses instantly, extract insights, and share reports for collaborative decision-making.
Multilingual And Accessibility Support
The software empowers global feedback collection with built-in multilingual survey creation, automated translations, and mobile-optimized design. This ensures broad accessibility across languages and devices, helping organizations capture diverse insights from international audiences.
Advanced Logic And Branching
The platform includes branching, skip logic, and piping features that personalize survey flows based on respondent answers. These advanced logic tools increase survey relevance, reduce respondent fatigue, and improve data quality by guiding participants intelligently through tailored questions.
Online Survey Tool
Sogolytics offers a powerful drag-and-drop survey builder with AI-assisted creation, extensive question types, and professionally designed templates that help teams design engaging surveys quickly. Pre-built libraries and customization tools support branding, rich media embedding, and visual layout control to boost response quality and engagement.
Pros And Cons of Sogolytics
Pros
Enhances AI-powered survey creation
Provides multi-channel distribution
Delivers real-time dashboards and closed-loop case resolution
Supports advanced sentiment analysis
Cons
Its non-profit account renewal process might require some effort according to some users
The platform's survey changes may be slightly challenging for some users
Sogolytics Reviews
Total 50 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars44%
3
Stars16%
2
Stars0%
1
Stars0%
Share your experience
Retail, 500+ employees
Free Trial
“drag and drop made easy”
Pros
I honestly love how easy it is to use. The drag-and-drop feature makes building surveys feel almost smooth and the templates are well designed. There are so many question types to choose from so I never feel limited. On top of that the real-time results are clear and easy to understand which makes the whole process quick and completely stress-free for me.
Cons
What I liked the least is that some really useful features feel locked behind paid plans. I get that businesses need to charge but as a user it can be limiting. The design can also seem a little busy at times and the more advanced tools definitely take some time to learn. It's still a good platform overall but I would not call it completely beginner simple.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Research, N/A employees
More than a year
“Organized research without the stress”
Pros
It incredibly user friendly. It made organizing my research data so much easier than I expected. I was able to explore different features and actually use them to improve my study in a meaningful way. It really helped me stay organized and confident in my research process.
Cons
Only thing I didn't love was having to pay for a plan to unlock advanced features. I understand why that's the case but it would be nice if more of those tools were included in the lower tiers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Human Resources, N/A employees
Less than 6 months
“Simple surveys with smart power”
Pros
What stands out to me is how simple and smooth everything is.... Creating surveys does not feel complicated at all and analyzing the data is just as easy. I don't have to struggle with confusing steps which makes the whole experience smooth from start to finish.
Cons
Even though it has powerful features, its still hard to use when you are new. using advanced customization and reporting tools takes some time especially if you are not already familiar with survey platforms. Once you get the hang of it, it's great but the beginning can feel a little overwhelming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
What other apps does Sogolytics integrate with?
Sogolytics software integrates with a wide range of apps, including Salesforce, HubSpot CRM software, Zoho CRM software, Google Analytics, and Slack software.
What language does Sogolytics support?
Sogolytics software supports Indonesian, Czech, Dutch, English, Filipino, Finnish, French, and more.
What level of support does Sogolytics offer?
Sogolytics offers support through email, phone number, and form submission.
Does Sogolytics offer an API?
Yes, Sogolytics does offer an API.
Does Sogolytics have a mobile app?
Yes, Sogolytics does offer a mobile app for Android and iOS.
What types of pricing plans does Sogolytics offer?
The vendor offers customized pricing plans according to different business needs. It offers a Free Pro Plan that provides no cost for the users, a Pro Plan at $99/month, a Pro Max Plan at $199/month, and an Enterprise Plan that provides customized pricing. Get a customized Sogolytics cost breakdown for your business today.
Who are the typical users of Sogolytics?
The typical users of Sogolytics include sectors like airlines, automation, banking, consulting, customer service, and event planning.