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Overview
SoTellUs is a video review platform that helps businesses instantly capture verified video, audio, or text testimonials at the point of service. While some users note occasional inconsistency in customer support responses, the system excels at automating follow-ups and social sharing to boost word-of-mouth marketing.
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Starting Price
Custom
SoTellUs Specifications
- CRM Integration
- Analytics And Reporting
- Customer Feedback Surveys
- Automated Responses And Chatbots
What Is SoTellUs?
SoTellUs is a comprehensive review management platform that helps business owners and service providers efficiently collect and showcase authentic customer feedback. It specializes in capturing reviews—primarily video—at the moment a customer is most satisfied. The platform streamlines the entire process, from sending automated reminders to clients via email or text, to monitoring reviews across major sites like Google and Facebook, and automatically publishing the best testimonials on the company's website or social media.
SoTellUs Pricing
SoTellUs pricing is customized based on user needs and requirements.
SoTellUs Integrations
SoTellUs integrates with 3000+ software including:
- Google My Business
Who Is SoTellUs For?
SoTellUs is ideal for the following sectors:
- Local service businesses
- Small to mid-sized businesses (SMBs)
- Retail and e-commerce
- SEO marketing agencies and consultants
- HIPAA-regulated businesses
Is SoTellUs Right For You?
SoTellUs is an ideal platform if your business wants to leverage the proven higher engagement and conversion rates of video testimonials. Its status as the only verified video review system provides a unique advantage in building customer trust. By offering an all-in-one solution for review collection, monitoring, and automated social sharing, SoTellUs simplifies the reputation management process and is highly effective at boosting Local Search Engine Optimization (SEO) rankings. The system is scalable and supports unlimited users.
Still not sure about SoTellUs? Contact our support team at (661) 384-7070 for further guidance.
SoTellUs Features
Mobile Live Chat Solutions
This service allows businesses to instantly put Live Chat on their website and receive all incoming messages directly on their phone and other devices. It ensures real-time connection with leads and customers from anywhere with 24/7 access.
Easy Mobile Video Review Recording
SoTellUs features a video review service that enables customers to easily record video reviews directly from their mobile phones in just 30 seconds. This unique system requires no apps or downloads and automatically optimizes the video quality for sharing.
Complete Review Management Hub
This central hub streamlines reputation management by consolidating all written reviews from platforms like Google and Facebook into a single dashboard. The hub supports real-time monitoring and smart response tools for quick replies.
Automated Social Media Sharing
The system provides automatic content creation and sharing by auto-posting written and video reviews directly to social media platforms (like Facebook and Instagram). It includes smart scheduling for optimal engagement times.
Pros And Cons of SoTellUs
Pros
Reviews rank highly in Google and post to local listings
Includes an effective customer referral system built-in
App allows for on-the-spot review capture in front of clients
Cons
Cannot access the full backend dashboard through the mobile app
Requires initial training to fully utilize the AI Receptionist
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Frequently Asked Questions
What other apps does SoTellUs integrate with?
SoTellUs integrates with over 3,000 software platforms, including Facebook, Instagram, and Google My Business.
Does SoTellUs have a mobile app?
Yes, SoTellUs software offers a mobile app.
Does SoTellUs offer an API?
Yes, SoTellUs offers an API.
What level of support does SoTellUs offer?
SoTellUs offers phone support and online resources, providing personalized updates and checks from a customer success manager.
What language does SoTellUs support?
SoTellUs is primarily available in English.
What types of pricing plans does SoTellUs offer?
SoTellUs pricing is customized based on your business needs. You can request a personalized SoTellUs cost quote today.
Who are the typical users of SoTellUs?
SoTellUs is ideal for local service businesses, SMBs, retail and e-commerce, SEO agencies, and HIPAA-regulated businesses.