SurveyOL
Last Updated
Overview
SurveyOL helps businesses streamline data collection with robust tools for market research and customer service. While advanced industry reporting templates for highly niche sectors are limited, the tool’s intuitive design ensures accurate data capture. Overall, it is a reliable solution for enterprises seeking efficiency in experience management.
SurveyOL Specifications
- Customer Feedback Surveys
- Analytics And Reporting
- Automated Responses And Chatbots
- Customer Profiles
SurveyOL Features
Employee Experience Management
The platform measures and tracks internal sentiment, engagement, and organizational culture within a workforce with its surveys. This capability provides HR teams with actionable insights for talent retention and helps foster a productive, positive work environment.
Research Intelligence
SurveyOL utilizes advanced analytics to uncover deeper trends and patterns from collected data, moving beyond basic summaries to provide actionable intelligence. This capability enables organizations to proactively identify core issues and opportunities, thereby refining strategic planning and improving future outcomes.
Team Management
The system includes functionality for assigning user roles, setting up access permissions, and facilitating account reassignment for multiple users. This centralized control ensures smooth collaboration across different departments while maintaining secure access and compliance with data governance policies.
Response Management
The tool oversees, tracks, and categorizes all incoming respondent data in real time, ensuring no valuable feedback is lost or delayed. This comprehensive system is crucial for maintaining data integrity and facilitating timely follow-up actions by internal teams.
Analytics And Reporting
SurveyOL offers a variety of diagnostic tools, including summary reports, cross-tabulations, and chi-square calculations to fully analyze survey results. This feature provides comprehensive statistical validation and clarity, allowing analysts to accurately measure the significance and reliability of their collected insights.
Pros And Cons of SurveyOL
Pros
Easy to integrate social media channels
Helps distribute the survey forms
Robust monitoring features
Cons
Limited third-party integration options
Dealing with large data can be challenging
SurveyOL Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Marketing and Advertising, 1-10 employees
Free Trial
“No limits on the number of questions”
Pros
One of the best things about it is that it doesn't put limits on the number of questions or responses. That's a huge advantage when running large studies because I can build extensive surveys without having to worry about extra restrictions getting in the way.
Cons
The platform performs well overall but I have noticed occasional slowdowns when working with larger volumes of data.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
Less than a year
“Versatile survey creation tool”
Pros
It's a very versatile survey creation tool and it feels dynamic and user-friendly to use.
Cons
During the time I've been using it, I haven't run into any errors at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Market Research, 500+ employees
More than a year
“Wide range of features”
Pros
Plenty of useful features come with it, including multiple question types, customizable survey templates, real-time reporting and data visualization tools. The real-time reports and analytics make it easier to understand results quickly and it also lets users share surveys through email social media or a web link.
Cons
It may not connect with every software or application a business already relies on which could be a drawback for companies that need specific integrations.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
10
Frequently Asked Questions
Does SurveyOL have a mobile app?
No, SurveyOL does not offer a dedicated mobile app.
What language does SurveyOL support?
SurveyOL supports the English language.
What level of support does SurveyOL offer?
SurveyOL offers support via phone. Users can also fill out an online form to get in touch with the team.
Does SurveyOL offer an API?
Yes, SurveyOL does offer an API.
What other apps does SurveyOL integrate with?
SurveyOL integrates with HubSpot CRM software, Salesforce, and the Google Analytics platform.
Who are the typical users of SurveyOL?
SurveyOL features support organizations in the healthcare, education, government, and nonprofit industries.
What types of SurveyOL pricing plans are available?
SurveyOL offers four pricing plans: Free ($0/month), Basic ($19/month), Pro ($29/month), and Enterprise ($25/user/month). Receive a personalized SurveyOL cost estimate specific to your organization.