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Take Control

Take Control

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Overview

Take Control is a remote support platform that lets your team reach customer devices quickly and solve incidents without site visits. Despite occasional endpoint agent crashes reported by some users, it delivers fast connections, encryption, and tools like file transfer and scripting. For service desks and MSPs, it streamlines resolution.

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Starting Price
Custom

Take Control Specifications

Live Chat

Analytics And Reporting

Customer Feedback Surveys

Self-Service Portal

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What Is Take Control?

Take Control software is a cloud-based remote access and support tool from N-able that focuses on secure remote troubleshooting and core Take Control features for IT service teams. It is built for attended help sessions and unattended access to managed endpoints across Windows, macOS, and Linux. You can start sessions from a centralized technician console, use live chat during troubleshooting, and enforce access controls such as technician MFA and IP restrictions to reduce unauthorized access.

Take Control Pricing

Take Control offers custom pricing tailored to organizations' size and requirements, starting from $19/month. Request a personalized Take Control cost estimate.

Disclaimer: This pricing has been sourced from third party sites and is subject to change.

Take Control Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the Take Control demo to learn more about its integration arrangements.

Who Is Take Control For?

Take Control is ideal for a wide range of industries and sectors, including: 

  • Managed service providers
  • IT help desks
  • Network security firms
  • Healthcare clinics
  • Legal practices
  • Retail IT teams
  • Field service teams

Is Take Control Right For You?

Take Control can be a strong fit if your support team handles ticket volume and needs rapid remote remediation. N-able says connections typically happen in under eight seconds and techs can run unlimited parallel sessions, which helps when you triage multiple users at once. Branding options and post-session surveys support a consistent service experience. N-able also notes a 2025 Stevie Award for customer service. If parallel sessions and quick connectivity are central to your service desk workflow, Take Control aligns well with those priorities.

Still doubtful if Take Control is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Take Control

Pros

  • Fast connections for on-demand support

  • Reliable access with minimal outages

  • Affordable option for small teams

Cons

  • Agent may crash on endpoints

  • UAC prompts may block installs

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Frequently Asked Questions

Take Control pricing starting from $19/month depending on billing terms. Request a personalized Take Control price quote today.

The software supports English (US and UK), French, German, Italian, Portuguese, and Spanish.

Yes, Take Control offers APIs, including a REST API that uses API keys to control and secure access.

Yes, Take Control has native iOS and Android apps.

Take Control is ideal for managed service providers, IT help desks, network security firms, healthcare clinics, legal practices, retail IT teams, and field service teams.

Take control offers support via phone number and ticket submission.

The software supports integration with multiple systems and platforms, such as AWS CloudWatch, CrowdStrike, Automox, Acronis, and 1Password.

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