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Overview
Talkwalker delivers real-time social listening and media insights for 2,500+ brands, using Blue Silk AI to analyze text, images, video, and audio in many languages. Its high starting price targets mid-to-large enterprises, but this investment provides unmatched coverage, accuracy, and rapid GenAI summaries of key consumer themes.
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Starting Price
Custom
Talkwalker Specifications
Analytics And Reporting
CRM Integration
Ticket Management
Live Chat
What Is Talkwalker?
Talkwalker is a comprehensive Consumer Intelligence and Social Listening platform designed for enterprise organizations. The platform consolidates external data (social media, news, blogs, reviews) and internal customer feedback (surveys, support tickets) into a single source of truth. Its core innovation is Blue Silk™ AI, which drives accurate sentiment analysis, automated conversation clustering, and competitive benchmarking, empowering teams across PR, Marketing, and Customer Experience to make data-driven decisions.
Talkwalker Pricing
Talkwalker pricing consists of three plans, each with custom price:
- Listen
- Analyze
- Business
Disclaimer: The pricing is subject to change.
Talkwalker Integrations
Talkwalket connects with many software including:
- Tableau software
- Qlik sense
- Adverity
- LexisNexis
- Twitter / X
- Otto
Who Is Talkwalker For?
Talkwalker is ideal for the following professionals:
- Brands and enterprises
- Marketing teams
- PR and communications professionals
- Consumer‑insights teams
- Social media and content strategists
- Competitive intelligence teams
Is Talkwalker Right For You?
Talkwalker is the most suitable platform if your business demands the highest level of data coverage and AI accuracy to compete globally. With the industry's broadest data set—including many languages, visual/image recognition, and unsampled data access (e.g., X/Twitter Firehose)—it ensures you never miss a critical mention. Its Generative AI capabilities instantly summarize complex data, allowing teams to move faster from insight to action, protecting your reputation, and driving effective strategies across departments.
Still not sure about Talkwalker? Contact our support team at (661) 384-7070 for further guidance.
Talkwalker Features
Talkwalker features include leveraging analytics to analyze reviews, surveys, and support interactions across channels. This drives strategic improvements in product quality and the overall customer experience to enhance loyalty and long-term retention.
This solution monitors employee sentiment and internal feedback using Talkwalker's comprehensive data sources and analytics capabilities. It enables the implementation of strategic initiatives to improve company culture, enhance internal communication, and boost engagement.
The platform identifies and addresses potential reputation risks using Talkwalker's robust Social Listening and Media Monitoring capabilities. This allows brands to proactively address issues and take confident steps to enhance and maintain a positive brand image.
This uses real-time alerts and comprehensive media coverage monitoring to detect emerging crises instantly. The data supports making informed decisions on crisis response strategies, minimizing potential damage to the brand's reputation.
The platform assesses brand health through key metrics like sentiment, share of voice, and engagement using Talkwalker's integrated platform. This informs leadership's strategic initiatives designed to strengthen brand equity and maintain a positive market presence.
