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Overview
TeleSign delivers secure, seamless identity and communication services through MFA, fraud prevention, and global engagement of APIs powered by its real-time Trust Engine. Implementing its extensive APIs requires technical staff, but this setup enables deeper customization and stronger, scalable verification workflows for long-term security and user experience benefits.
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Starting Price
Custom
TeleSign Specifications
- Omnichannel Support
- Analytics And Reporting
- Customer Profiles
- Email Management
What Is TeleSign?
TeleSign is an enterprise-grade platform that delivers programmable communication and digital identity services through a unified set of APIs. The solution helps companies establish and maintain user trust across the entire journey, from initial sign-up to daily log-in and critical transactions. Its core offerings include identity verification and authentication (MFA) via various channels (SMS, Silent Verify, Push, Voice), coupled with sophisticated machine learning fraud detection to prevent account takeover (ATO) and streamline user access.
TeleSign Pricing
TeleSign pricing consists of the following plans and products:
- Pay-as-you-go: No contracts, no monthly fees
- Volume discounts: Custom pricing
Pricing by Product:
Identity
- Phone ID: $0.011/transaction
- Contact: $0.10/transaction
- Other phone attributes: Custom pricing
Intelligence
- Risk assessment: $0.15/transaction
Verification
- SMS Verify: $0.0072/msg
- Verify Plus: $0.15/msg
- Verify API / Voice / Silent: Custom pricing
Messaging
- SMS: $0.0072/msg
- Messaging API / Voice: Custom pricing
Phone Numbers / Sender IDs
- Toll-free: $1.50 setup + $1.50/mo
- 10DLC: Custom pricing
Disclaimer: The pricing is subject to change.
TeleSign Integrations
TeleSign offers a unified integration layer for communication and verification: it provides APIs for SMS, voice, email, WhatsApp, Viber, RCS and more — all accessible via its single Messaging/Verify API.
Who Is TeleSign For?
TeleSign is ideal for the following sectors:
- Industries
- Financial services
- Enterprise software
- e-Commerce and retail
- Travel and hospitality
- Entertainment
- On-demand applications
Is TeleSign Right For You?
TeleSign is a superior solution if you need a high-quality, reliable, and globally scalable platform to optimize your user experience. Its strengths lie in providing multi-channel MFA (SMS, Voice, Silent Verify) through a single API, which maximizes verification success and minimizes friction points for users. The multi-channel fallback capabilities and the core Trust Engine ensure reliable identity verification and proactive fraud prevention, directly improving user confidence.
Still not sure about TeleSign? Contact our support team at (661) 384-7070 for further guidance.
TeleSign Features
Safe And Simple User Onboarding
This solution prevents fake users and scammers at scale by analyzing 2,200+ digital attributes across phone, email, and IP data. Among the core TeleSign features are dynamically allowing, blocking, or flagging new sign-ups to create a frictionless experience.
End-To-End Account Protection
This function safeguards accounts from phishing, SIM swaps, and Account Takeover (ATO) by deploying multi-factor authentication (MFA) and real-time detection. It continuously monitors digital interactions and traffic patterns to maintain user trust and loyalty.
Secure Omnichannel User Engagement
The platform establishes a reliable communication channel for optimized user interactions globally. It enables sending real-time, personalized alerts, reminders, and notifications across preferred channels (SMS, Voice, WhatsApp, RCS) to keep users informed and engaged.
Comprehensive Digital Fraud Defense
This solution minimizes business risk by leveraging dedicated machine learning and proprietary global data. It assesses the risk of every transaction to put an end to costly attacks like International Revenue Share Fraud (IRSF) and chargeback fraud.
Pros And Cons of TeleSign
Pros
Multichannel MFA options (SMS, Silent Verify, Push, Voice)
Machine learning Trust Engine provides real-time fraud risk scoring
Single API integration streamlines implementation for developers
Provides multichannel fallback to ensure message delivery success
Cons
Managing complex capabilities may require a stronger skillset
Security patches while maintenance may arrive inconsistently
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Frequently Asked Questions
Who are the typical users of TeleSign?
TeleSign serves businesses needing secure verification and messaging across financial services, enterprise software, e-commerce, travel, entertainment, and on-demand applications.
Does TeleSign offer an API?
Yes, TeleSign software offers an API.
What types of pricing plans does TeleSign offer?
TeleSign offers flexible pricing with pay-as-you-go plans, volume discounts, and product-based rates. Prices include $0.011 per Phone ID, $0.0072 per SMS Verify, and $1.50/month for toll-free numbers, with custom quotes available for other products. Contact us to get a TeleSign cost quote.
What other apps does TeleSign integrate with?
TeleSign’s single API supports SMS, voice, email, WhatsApp, Viber, and RCS, simplifying multi-channel communication. A free demo is available.
Does TeleSign have a mobile app?
TeleSign does not offer a mobile app.
What level of support does TeleSign offer?
It is important to note that this 24/7 support is exclusively for paying customers, and if a consumer has questions about verifying an account, they are directed to contact their own service provider, not TeleSign.
What language does TeleSign support?
TeleSign supports global delivery and communication, including multi-language text-to-speech for Voice API and coverage in 230+ countries.