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Overview
Tilde.AI is a multilingual conversational AI platform delivering high-accuracy virtual assistants and chatbots for customer service and knowledge management. Its deep linguistic specialization can extend deployment timelines, yet this expertise enables precise localization, strong performance across complex languages, and consistently high-quality, globally scalable conversational experiences.
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Starting Price
Custom
Tilde.AI Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Tilde.AI?
Tilde.AI is an enterprise language technology platform offering solutions in machine translation, speech technology, and conversational and generative AI assistants. Its customer service offering focuses on deploying highly intelligent, multilingual virtual assistants (chatbots) trained in deep language models. Tilde.AI helps enterprises scale customer support, handle high volumes of inquiries, and overcome language barriers to provide consistent, 24/7 service across global markets, optimizing the "resource planning" component of customer operations.
Tilde.AI Pricing
Tilde.AI pricing consists of the following plans:
Tilde MT (Machine Translation)
- Starter: €9.99/month
- Advanced: €39.99/month
- Premium: €79.99/month
- Custom: Custom pricing
Tilde Transcribe (Speech-to-Text)
- Starter: €6.99/month
- Advanced: €14.99/month
- Premium: €25.99/month
- Custom: Custom pricing
Disclaimer: The pricing is subject to change.
Tilde.AI Integrations
Tilde.AI integrates with many systems, including:
- SDL Trados Studio
- memoQ
- OmegaT
- Wordfast Anywhere
Who Is Tilde.AI For?
Tilde.AI is ideal for the following industries:
- Customer service and contact centers
- Government and public sector
- Translation and localization
- E-commerce and retail
- Technology and software
- Internal knowledge management
Is Tilde.AI Right For You?
Tilde.AI is the ideal solution if your organization views language technology and multilingual support as a core competitive advantage. Unlike standard conversational artificial intelligence platforms that are English-centric, Tilde.AI specializes in handling linguistically complex or smaller languages, providing unparalleled accuracy in diverse markets. By integrating AI chatbots and language tools, Tilde.AI reduces the human resource cost of multilingual support while maintaining quality. Its deep history as a language research hub provides the expertise necessary for building robust, custom solutions for unique communication challenges.
Still not sure about Tilde.AI? Contact our support team at (661) 384-7070 for further guidance.
Tilde.AI Features
Multilingual Conversational AI Chatbots
Tilde.AI features intelligent virtual assistants that automate customer service across multiple channels. These chatbots are multilingual and use machine learning to accurately detect customer intent in free-form dialogue scenarios.
Custom Machine Translation Solutions
This core feature provides ready-to-use and customizable machine translation (MT) systems for complex text and document translation. It enables businesses to communicate instantly and accurately across many languages.
Speech Technology
Tilde.AI offers advanced speech-to-text transcription and voice synthesis (text-to-speech). This allows for the creation of voice assistants that provide 24/7 phone support and for the transcription of events or meetings in multiple languages.
AI-Powered Internal Knowledge Assistant
Designed for internal use, this solution helps employees quickly access company knowledge and share information across internal channels, enhancing productivity and reducing reliance on human support agents for basic queries.
Pros And Cons of Tilde.AI
Pros
Provides AI chatbots for 24/7 customer support automation
Offers specialized solutions for machine translation and voice technology
Enables the creation of custom solutions tailored to specific language needs
Cons
Core focus on language/translation may lack depth in other ERP functions
Limited public documentation for non-developer users
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Frequently Asked Questions
Does Tilde.AI offer an API?
Yes, Tilde.AI software offers an API.
Does Tilde.AI have a mobile app?
Tilde.AI does not offer a mobile app.
What level of support does Tilde.AI offer?
Tilde.AI provides comprehensive support, often including expert human assistance (linguists, domain experts) for the setup and ongoing quality assurance of its machine translation and AI solutions.
What language does Tilde.AI support?
Tilde.AI supports over 100+ languages in its API (e.g., Arabic, German, Spanish, Latvian) and specializes in building custom solutions for languages of any linguistic complexity.
What types of pricing plans does Tilde.AI offer?
Tilde.AI offers several pricing plans for its Machine Translation (Tilde MT) and Speech-to-Text (Tilde Transcribe) products, ranging from Starter to Premium tiers, along with custom pricing options, and you can request a personalized Tilde.AI cost quote for your business.
Who are the typical users of Tilde.AI?
Tilde.AI is ideal for industries such as customer service and contact centers, government and the public sector, translation and localization, e-commerce and retail, technology and software, and internal knowledge management.
What other apps does Tilde.AI integrate with?
Tilde.AI integrates with multiple systems—including SDL Trados Studio, memoQ, OmegaT, and Wordfast Anywhere.