Tolstoy Pricing, Free Demo & Features

Name: Tolstoy
Rating: 5 (1 reviews)

Last Updated Sep 17, 2026

Overview

Tolstoy offers interactive video tools for customer service that help businesses guide users through personalized experiences. It enables branching logic, no-code editing, and performance tracking to improve resolution rates. While initial video setup requires effort, its flexible structure and actionable insights support scalable, personalized support experiences.

Overall Rating

Based on 1 users reviews

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Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Tolstoy Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics and Reporting
Customer Feedback Surveys
Self-Service Portal
Automated responses and Chatbots
Knowledge base
Ticket Management

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What Is Tolstoy?

Tolstoy is a cloud-based AI commerce platform that helps e-commerce brands turn video and visual content into interactive shopping experiences. It enables teams to create shoppable videos, generate product visuals using AI, and personalize on-site discovery with AI-driven assistance. These capabilities help businesses increase engagement, guide shoppers toward relevant products, and improve conversion performance without rebuilding their existing e-commerce stack.

Tolstoy Pricing

Tolstoy costs vary by plan, with options tailored to business size and required capabilities, plus a 14-day free trial. These plans are as follows:

Free: $0/month
Plus: $39/month
Pro: $199/month
Max: $499/month
Enterprise: custom pricing

Request a personalized Tolstoy pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Tolstoy Integrations

The software supports integration with multiple systems and platforms, such as:

Tapcart
Fuego
Vajro
Shopney
Appbrew

Watch the Tolstoy demo to learn more about its integration arrangements.

Who Is Tolstoy For?

Tolstoy software is ideal for a wide range of industries and sectors, including:

E-commerce
Retail
Fashion
Beauty

Is Tolstoy Right For You?

Looking for a way to create more engaging and interactive shopping experiences? Tolstoy enables e-commerce brands to use interactive and shoppable videos to guide shoppers through product discovery and purchasing journeys. The platform is built to scale with growing traffic and content demands while maintaining strong security and data-protection standards. The platform supports GDPR, CCPA, and SOC 2 Type II compliance for handling customer data

Still not sure if Tolstoy is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Tolstoy Features

Interactive Video Builder

Branching logic allows teams to design interactive videos where viewers choose paths based on interest or intent. This approach guides shoppers toward relevant products or content, reducing friction during discovery. Engagement data from each path helps businesses understand viewer behavior and optimize video-led shopping journeys.

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Personalized Engagement Paths

Real-time interaction tracking enables videos to adapt based on viewer choices, presenting relevant segments such as quizzes or product carousels. By responding to prior interactions, these paths keep shoppers engaged longer and guide them toward relevant content or products. This helps brands create more tailored and effective on-site experiences.

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Analytics Dashboard

Tolstoy features capture detailed metrics on video views, drop-offs, and completion rates across sessions. Data filters by segment or device for targeted reviews, and insights reveal patterns in support needs quickly. This empowers decisions on content updates, enhancing service quality and reducing repeat contacts over time.

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Shoppable Video Elements

Users can embed product tags directly into videos, allowing smooth transitions from explanation to purchase within the player. Clicks activate embeds or links without page reloads, support bridges, and drive sales effectively. Companies benefit from increased conversions during assistance, turning inquiries into revenue opportunities effortlessly.

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Pros And Cons of Tolstoy

A quick look at Tolstoy's strengths and weaknesses to
help you decide if it's the right fit

Pros

Builds branching video paths
Delivers personalized content flows
Tracks engagement metrics deeply

Cons

Analytics filters could expand
AI outputs require minor edits

Tolstoy Reviews

Insights from real users on Tolstoy’s features,
performance, and overall experience.

Total 1 reviews

All reviews are from verified customers

Rating Distribution

Stars

100%

Stars

Share your experience

Pedro A.

Financial Services, N/A employees

5.0

October 2023

“personalized video funnels that convert”

Pros

One of the biggest advantages is being able to show pop-up videos based on the exact page a prospect is visiting which makes it much easier to present personalized use cases. It also works well for building customer journeys through video funnels and then placing the most suitable CTA at the end for each use case. Another benefit is that it can be embedded into outbound outreach which adds a lot of flexibility.

Cons

More integrations would definitely make it better. For example, if we want to track events in a custom platform like dreadata, we have to rely on the API.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does Tolstoy integrate with?

Tolstoy connects with Vajro, Tapcart, Fuego, and various other platforms.

What level of support does Tolstoy offer?

Tolstoy provides support through the ticketing system.

What language does Tolstoy support?

Tolstoy primarily supports English language.

Who are the typical users of Tolstoy?

Tolstoy is commonly used in e-commerce, retail, fashion, and beauty sectors.

Does Tolstoy offer an API?

Yes, Tolstoy provides API access for custom integrations.

What types of pricing plans does Tolstoy offer?

Tolstoy price includes tiered plans including Free ($0), Plus ($39/month), Pro ($199/month), Max ($499/month), and Enterprise (custom pricing) with a 14-day free trial. Get a personalized Tolstoy cost estimate.

Does Tolstoy have a mobile app?

No. Tolstoy does not have a standalone mobile app.