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Overview
Tolstoy offers interactive video tools for customer service that help businesses guide users through personalized experiences. It enables branching logic, no-code editing, and performance tracking to improve resolution rates. While initial video setup requires effort, its flexible structure and actionable insights support scalable, personalized support experiences.
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Starting Price
Custom
Tolstoy Specifications
- Live Chat
- Omnichannel Support
- CRM Integration
- Canned Responses
What Is Tolstoy?
Tolstoy is a cloud-based AI commerce platform that helps e-commerce brands turn video and visual content into interactive shopping experiences. It enables teams to create shoppable videos, generate product visuals using AI, and personalize on-site discovery with AI-driven assistance. These capabilities help businesses increase engagement, guide shoppers toward relevant products, and improve conversion performance without rebuilding their existing e-commerce stack.
Tolstoy Pricing
Tolstoy costs vary by plan, with options tailored to business size and required capabilities, plus a 14-day free trial. These plans are as follows:
- Free: $0/month
- Plus: $39/month
- Pro: $199/month
- Max: $499/month
- Enterprise: custom pricing
Disclaimer: The pricing is subject to change.
Tolstoy Integrations
The software supports integration with multiple systems and platforms, such as:
- Tapcart
- Fuego
- Vajro
- Shopney
- Appbrew
Who Is Tolstoy For?
Tolstoy software is ideal for a wide range of industries and sectors, including:
- E-commerce
- Retail
- Fashion
- Beauty
Is Tolstoy Right For You?
Looking for a way to create more engaging and interactive shopping experiences? Tolstoy enables e-commerce brands to use interactive and shoppable videos to guide shoppers through product discovery and purchasing journeys. The platform is built to scale with growing traffic and content demands while maintaining strong security and data-protection standards. The platform supports GDPR, CCPA, and SOC 2 Type II compliance for handling customer data
Still not sure if Tolstoy is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Tolstoy Features
Interactive Video Builder
Branching logic allows teams to design interactive videos where viewers choose paths based on interest or intent. This approach guides shoppers toward relevant products or content, reducing friction during discovery. Engagement data from each path helps businesses understand viewer behavior and optimize video-led shopping journeys.
Personalized Engagement Paths
Real-time interaction tracking enables videos to adapt based on viewer choices, presenting relevant segments such as quizzes or product carousels. By responding to prior interactions, these paths keep shoppers engaged longer and guide them toward relevant content or products. This helps brands create more tailored and effective on-site experiences.
Analytics Dashboard
Tolstoy features capture detailed metrics on video views, drop-offs, and completion rates across sessions. Data filters by segment or device for targeted reviews, and insights reveal patterns in support needs quickly. This empowers decisions on content updates, enhancing service quality and reducing repeat contacts over time.
Shoppable Video Elements
Users can embed product tags directly into videos, allowing smooth transitions from explanation to purchase within the player. Clicks activate embeds or links without page reloads, support bridges, and drive sales effectively. Companies benefit from increased conversions during assistance, turning inquiries into revenue opportunities effortlessly.
Pros And Cons of Tolstoy
Pros
Builds branching video paths
Delivers personalized content flows
Tracks engagement metrics deeply
Cons
Analytics filters could expand
AI outputs require minor edits
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Frequently Asked Questions
What language does Tolstoy support?
Tolstoy primarily supports English language.
Does Tolstoy offer an API?
Yes, Tolstoy provides API access for custom integrations.
Does Tolstoy have a mobile app?
No. Tolstoy does not have a standalone mobile app.
What other apps does Tolstoy integrate with?
Tolstoy connects with Vajro, Tapcart, Fuego, and various other platforms.
Who are the typical users of Tolstoy?
Tolstoy is commonly used in e-commerce, retail, fashion, and beauty sectors.
What level of support does Tolstoy offer?
Tolstoy provides support through the ticketing system.
What types of pricing plans does Tolstoy offer?
Tolstoy price includes tiered plans including Free ($0), Plus ($39/month), Pro ($199/month), Max ($499/month), and Enterprise (custom pricing) with a 14-day free trial. Get a personalized Tolstoy cost estimate.