Trustami

Trustami

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Overview

Trustami is a reputation management tool that centralizes customer reviews from multiple online platforms. Instead of generating new reviews, it aggregates existing feedback to provide an authentic view of a business’s reputation. Its Trust Badge and Google Stars boost visibility, credibility, and conversions.

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Starting Price
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Trustami Specifications

  • Customer Feedback Surveys
  • Analytics And Reporting
  • Customer Profile
  • Ticket Management

Trustami Features

Trust Badge Integration

The Trust Badge is the core component that aggregates all collected reviews and social media signals into one prominent, user-friendly widget for your website. This customizable badge serves as a direct, real-time indicator of your business's overall online reputation, giving potential customers confidence at a glance. It supports various formats and can be easily integrated using a simple JavaScript snippet or dedicated plugins.

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Google Stars

Trustami helps in getting your business’s aggregated reviews displayed as rich snippet star ratings directly in Google's organic search results. This feature is crucial for improving your search engine ranking and enhancing the visibility of your website in comparison to competitors. The visible stars significantly increase the click-through rate to your site, driving more qualified organic traffic.

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Review Aggregation From Multiple Sources

The software automatically collects and combines customer feedback from an unlimited number of connected platforms, including major marketplaces, social media sites, and industry-specific review portals. This automatic, continuous aggregation eliminates the manual effort of monitoring disparate channels and ensures your reputation is always accurately represented with the latest data.

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Rating And Review Alert

The Rating and Review Alert feature provides immediate notification via email whenever a new review is submitted on any of your connected platforms. This prompt notification is vital for effective reputation management, enabling your team to react quickly to customer feedback. Rapid response allows you to manage and mitigate negative comments before they significantly impact your brand image.

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Rating Insurance

Trustami provides a valuable Rating Insurance service that securely archives all your collected reviews and ratings. This ensures that in the event you decide to switch e-commerce platforms, or a third-party review account is deleted, your valuable social proof is saved. This insurance gives businesses peace of mind, protecting their historical reputation data.

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Pros And Cons of Trustami

Pros

  • Consolidates reviews into a single trust badge from multiple sources

  • Boosts visibility and click-through rates via Google Stars in search results

  • Offers a free version and flexible pricing plans for small businesses

  • Rating Insurance protects and archives reputation data against deletions or platform changes

Cons

  • Some users have requested improvements in the interface

  • Limited reporting options might restrict decision-making flexibility

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Frequently Asked Questions

Does Trustami software offer an API?

Yes, Trustami offers an API for product review, matching and data retrieval.

What types of pricing plans does Trustami software offer?

Trustami offers tiered plans: Free €0, Basic €19,99/month, Pro €49,99/month, Pro Plus €149,99/month, Enterprise €299,99/month. Request a detailed Trustami price quote to choose the best plan for your business.

Does Trustami software have a mobile app?

No, Trustami does not currently offer a dedicated native mobile application.

What other apps does Trustami software integrate with?

Trustami integrates with a wide variety of e-commerce platforms like Shopify, WooCommerce and Magento.

Who are the typical users of Trustami software?

Typical users include e-commerce shops, local businesses, marketers, and SEO specialists who want to consolidate their online reputation into a single trust display.

What language does Trustami software support?

Trustami is primarily available in German and English.

What level of support does Trustami software offer?

Trustami offers customer support via email and phone.