Trustist
Last Updated
Overview
Trustist streamlines online review management, helping businesses gather, share, and monitor customer feedback efficiently. While smaller businesses may initially need guidance setting up dashboards, its review aggregation, Google stars display, and social sharing simplify reputation management. Overall, Trustist offers practical tools for enhanced customer trust and visibility.
Trustist Specifications
- ustomer Service Software
- Live Chat
- Omnichannel Support
- CRM Integration
Trustist Features
Aggregated Reviews And Insights
Aggregates customer reviews from multiple platforms, enabling businesses to monitor feedback centrally. This streamlines reputation management and helps identify patterns in customer sentiment, allowing timely responses and improved service quality across channels.
Google Stars Display And Visibility
Displays star ratings in Google search results, enhancing credibility and attracting potential customers. Visually representing positive feedback encourages trust and increases click-through rates for businesses’ online profiles.
Review Collection And Automation
Simplifies the review gathering process through automated requests and reminders. Ensures businesses consistently collect fresh feedback, providing actionable insights to improve service delivery and customer satisfaction.
Social Posts And Promotion
Allows sharing of reviews across social media channels. By promoting positive customer experiences, businesses can amplify their reputation, attract new leads, and strengthen relationships with existing clients.
Pros And Cons of Trustist
Pros
Supports centralized review aggregation
Enables Google star display
Offers social review sharing
Cons
Initial dashboard setup may be complex
Limited third-party integrations listed
Trustist Reviews
Total 2 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Affordable search visibility”
Pros
Our company's web pages are showing up more positively in search results and the platform was simple to get set up while still being cost-effective.
Cons
It's still a bit early to judge fully but I'd like to see a more proactive approach to help us make sure we're getting the most out of the experience.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mid-Market, 500+ employees
“Simple setup and launch”
Pros
One of the biggest wins with this tool is how easy it makes the review process especially for someone who isn't very technical. We introduced it across our stores and unlike most other integrations where people immediately ask for step-by-step guides, this one was basically just set up and go.
Cons
At the time of writing this review, I haven't had any negative issues or bad experiences to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frequently Asked Questions
Does Trustist have a mobile app?
No, Trustist does not offer a mobile app.
Who are the typical users of Trustist?
Typical users come from retail, hospitality, healthcare, franchising, professional services, and education sectors.
What other apps does Trustist integrate with?
The vendor has not provided info about its third-party integrations.
What level of support does Trustist offer?
The platform provides support via email and phone, help articles, and FAQs.
What language does Trustist support?
The software supports English only.
What types of Trustist price plans are available?
Trustist offers contract-based pricing with three main plans: Starter, Pro, and Premium. For a 1-year contract: Starter £39/month, Pro from £149/month, Premium from £199/month. For a 3-year contract: Starter £37/month, Pro from £142/month, Premium from £189/month. For a 5-year contract: Starter £35/month, Pro from £134/month, Premium from £179/month. The Enterprise plan has custom pricing. Contact us to request a personalized Trustist cost quote based on your institution's requirements.
Does Trustist offer an API?
No, Trustist does not offer an API.