Last Updated
Overview
TrustMate is a specialized customer service software designed to gather and display authentic customer reviews. While customer support may vary sometimes, its powerful SEO integration, and innovative review hints feature make it an essential tool for growth. Overall, TrustMate’s strategic advantages make it a compelling choice for reputation management.
Be the first one to leave a review!
No review found
Starting Price
Custom
TrustMate Specifications
- Customer Feedback Surveys
- Automated responses and Chatbots
- Analytics and Reporting
- Customer Profiles
What Is TrustMate?
TrustMate serves as a comprehensive review management platform that automates the collection of customer feedback to build brand credibility. It features unique "Review Hints" that guide customers to write longer, keyword-rich opinions, and advanced SEO tools to display stars in Google search results. Designed primarily for e-commerce merchants and service providers, it helps businesses of all sizes increase conversion rates and foster trust without manual intervention.
TrustMate Pricing
TrustMate offers multiple plans for its users according to their needs:
- TrustSTART: $18/month
- TrustPRO: $92/month
- Enterprise: Individual pricing
Disclaimer: The pricing is subject to change.
TrustMate Integrations
The software supports integration with multiple systems and platforms, such as:
- Shopify
- WooCommerce
- PrestaShop
- Magento
- Google Shopping
Who Is TrustMate For?
TrustMate software is ideal for a wide range of industries and sectors, including:
- Fashion and apparel
- Health and beauty
- Home and garden
- Consumer electronics
- Sports and fitness
- Automotive parts
- Pet supplies
Is TrustMate Right For You?
TrustMate is the best fit for online retailers looking to leverage customer voice for SEO dominance. Its standout ability to push review stars directly into Google Shopping ads and organic search results sets it apart from basic collectors. Winner of multiple e-commerce toolkit awards, it specifically caters to merchants who need to automate trust-building while boosting organic traffic. If you want to turn feedback into a revenue driver, this is your solution.
Still doubtful if TrustMate is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
TrustMate Features
Intelligent Review Hints
This feature guides customers during the feedback process by suggesting relevant keywords and phrases. It encourages users to write longer, more descriptive reviews rather than simple star ratings, providing potential buyers with detailed insights that significantly aid in purchase decisions.
Google Integration And SEO
TrustMate is a Google Certified Partner, allowing review stars to appear directly in Google Shopping ads and organic search results. This seamless integration improves click-through rates and drives high-quality organic traffic to your store, directly impacting your visibility and sales.
Social Media Synergy
The platform allows you to transform your best customer reviews into engaging social media posts automatically. With the Post Generator, you can easily share positive feedback on Facebook and Instagram, building social proof and keeping your brand’s community engaged with fresh content.
Mediation System
TrustMate includes a mediation module that helps manage negative feedback before it goes public. It allows businesses to resolve customer issues privately, potentially turning a dissatisfied client into a loyal one and maintaining a high overall public rating for the brand.
Expert And Q And A Module
This feature enables you to display expert advice and answer customer questions directly on product pages. By providing professional insights and clarifying doubts within the review section, you position your brand as an authority and reduce hesitation at the checkout stage.
Pros And Cons of TrustMate
Pros
Automated replies using predefined text pools
Delivers needed results at 50% less cost
Comprehensive analytics for data-driven decisions
Cons
Extensive capabilities may initially overwhelm users
Lacks summary of reviews by email
TrustMate Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What other apps does TrustMate integrate with?
It integrates with Shopify, WooCommerce, PrestaShop, Magento, Google Shopping, Facebook, and Instagram.
Does TrustMate have a mobile app?
No, TrustMate does not offer a dedicated mobile app.
Who are the typical users of TrustMate?
Typical users include fashion, health, home, electronics, sports, automotive, and pet supply businesses.
What level of support does TrustMate offer?
TrustMate offers expert support via email, phone and a live chat.
What types of pricing plans does TrustMate offer?
TrustMate offers three main plans: TrustSTART at $18/month, TrustPRO at $92/month, and the Enterprise plan with individual pricing. Get a detailed TrustMate cost breakdown tailored to your specific requirements.
Does TrustMate offer an API?
Yes, TrustMate does offer an API.
What language does TrustMate support?
The platform interface supports 20+ languages.