Verified Reviews
Last Updated
Overview
Verified Reviews, now part of the Skeepers suite, is a Customer Service Software dedicated to collecting and amplifying authentic user feedback. While some users report a less-than-modern interface, the platform’s AFNOR certification and exclusive Google partnership offer unrivaled SEO benefits that far outweigh aesthetic drawbacks.
Verified Reviews Specifications
- Analytics and Reporting
- Customer Feedback Surveys
- Email management
- Ticket Management
Verified Reviews Features
Multichannel Review Collection
This feature automates the solicitation of feedback through email and SMS campaigns immediately after a purchase or interaction. It ensures a steady stream of fresh content by reaching customers on their preferred communication channels, significantly increasing response rates.
AI-Powered Moderation
The platform utilizes advanced artificial intelligence to filter and moderate incoming content before publication. This system automatically flags inappropriate language or personal data, ensuring that only compliant and relevant testimonials appear on your public profile while protecting brand safety.
Google Partnership Syndication
As a certified Google partner, the software pushes collected ratings directly to Google Ads and Google Shopping. This integration allows your star ratings to appear in search results and rich snippets, which directly improves click-through rates and lowers acquisition costs.
Smart Widgets And Badges
Users can deploy customizable widgets and trust badges across their websites to showcase their overall rating and latest feedback. These visual trust signals are responsive and can be placed strategically on product pages or checkout flows to reduce cart abandonment.
Video Review Management
Through its User Generated Videos solution, the software enables customers to upload video testimonials alongside text. These authentic visual endorsements provide potential buyers with a deeper look at products in real-world scenarios, driving higher engagement and conversion than text alone.
Pros And Cons of Verified Reviews
Pros
Integrations are seamless
Brilliant auto-moderation for low scores
Promptly receives honest customer service reviews
Cons
Support gaps can slow down problem resolution
Extensive capabilities may initially overwhelm users
Verified Reviews Reviews
Total 36 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars8%
3
Stars0%
2
Stars11%
1
Stars17%
Share your experience
Internet, N/A employees
“WooCommerce support issues”
Pros
There really aren't many upsides. The interface is very poorly designed and the filtering system is not practical to use.
Cons
It will soon be incompatible with WooCommerce. If you use WooCommerce, this tool is not suitable at all because you'll need custom development and have to study their API just to send review requests to your customers. Many other alternatives already offer a WooCommerce connector.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
3
Food & Beverages, N/A employees
“Reliable reviews and support”
Pros
Using the platform has been easy, with convenient integration into our e-commerce site and a reliable review collection process. The onboarding and follow-up have also been great, thanks to a responsive support team.
Cons
Pricing can feel a bit high at times and some options still lack flexibility. A few features could also be made more simple.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Insurance, N/A employees
“Clear reviews and reliable automation”
Pros
Right away, I really appreciated how simple the software is to use and how well the interface is designed. Collecting reviews feels fluid and automated which saves me time and helps me get reliable customer feedback. I also found the clear presentation of the reviews very useful, along with how easily they can be highlighted and showcased.
Cons
At the beginning, it took me a little time to get used to where some settings were but after that everything became very simple. It was nothing blocking, just a light learning curve.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Verified Reviews offer an API?
Yes, Verified Reviews does offer an API.
Does Verified Reviews have a mobile app?
No, Verified Reviews does not offer a dedicated mobile app.
Who are the typical users of Verified Reviews?
Typical users include e-commerce retail, automotive, and health sectors.
What language does Verified Reviews support?
It supports English, French, Spanish, Italian, German, and Portuguese.
What level of support does Verified Reviews offer?
Verified Reviews offers expert support via ticket system.
What types of pricing plans does Verified Reviews offer?
It offers a Starter plan at $99/month and custom Advanced and Premium options. Get a detailed Verified Reviews cost breakdown tailored to your specific requirements.
What other apps does Verified Reviews integrate with?
It integrates with various software including Shopify, Magento, Salesforce, and Microsoft.