Last Updated
Overview
Verified Reviews, now part of the Skeepers suite, is a Customer Service Software dedicated to collecting and amplifying authentic user feedback. While some users report a less-than-modern interface, the platform’s AFNOR certification and exclusive Google partnership offer unrivaled SEO benefits that far outweigh aesthetic drawbacks.
Verified Reviews Specifications
- Analytics and Reporting
- Customer Feedback Surveys
- Email management
- Ticket Management
What Is Verified Reviews?
Verified Reviews serves as a robust feedback management platform designed to gather, moderate, and display authentic customer opinions. It functions primarily to boost online trust and visibility for brands by transforming post-purchase experiences into verified content. By automating review requests and syndicating them across search engines, it serves e-commerce retailers and service providers looking to enhance their digital reputation. Businesses of all sizes leverage this tool to improve SEO rankings, increase click-through rates, and drive higher conversion volumes through social proof.
Verified Reviews Pricing
Verified Reviews offers multiple plans to its users according to their needs:
- Starter: $99/month
- Advanced: Custom pricing
- Premium: Custom pricing
Disclaimer: The pricing is subject to change.
Verified Reviews Integrations
The software supports integration with multiple systems and platforms, such as:
- Shopify
- Magento
- PrestaShop
- Salesforce
- Zendesk
- Google Shopping
Who Is Verified Reviews For?
Verified Reviews software is ideal for a wide range of industries and sectors, including:
- E-commerce retail
- Automotive sales
- Health and beauty
- Travel and tourism
- Home and garden
- Consumer electronics
- Fashion and apparel
Is Verified Reviews Right For You?
If your business relies heavily on search engine visibility and consumer trust, this software is likely the best fit for your goals. Its standout feature is the capability to index reviews directly into Google Seller Ratings, significantly boosting ad performance. It is particularly effective for e-commerce brands needing to combat skepticism with certified, third-party validation. With its AFNOR certification ensuring strict compliance and authenticity, it offers a level of credibility that unverified platforms cannot match.
Still doubtful if Verified Reviews is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
Verified Reviews Features
Multichannel Review Collection
This feature automates the solicitation of feedback through email and SMS campaigns immediately after a purchase or interaction. It ensures a steady stream of fresh content by reaching customers on their preferred communication channels, significantly increasing response rates.
AI-Powered Moderation
The platform utilizes advanced artificial intelligence to filter and moderate incoming content before publication. This system automatically flags inappropriate language or personal data, ensuring that only compliant and relevant testimonials appear on your public profile while protecting brand safety.
Google Partnership Syndication
As a certified Google partner, the software pushes collected ratings directly to Google Ads and Google Shopping. This integration allows your star ratings to appear in search results and rich snippets, which directly improves click-through rates and lowers acquisition costs.
Smart Widgets And Badges
Users can deploy customizable widgets and trust badges across their websites to showcase their overall rating and latest feedback. These visual trust signals are responsive and can be placed strategically on product pages or checkout flows to reduce cart abandonment.
Video Review Management
Through its User Generated Videos solution, the software enables customers to upload video testimonials alongside text. These authentic visual endorsements provide potential buyers with a deeper look at products in real-world scenarios, driving higher engagement and conversion than text alone.
Pros And Cons of Verified Reviews
Pros
Integrations are seamless
Brilliant auto-moderation for low scores
Promptly receives honest customer service reviews
Cons
Support gaps can slow down problem resolution
Extensive capabilities may initially overwhelm users
Verified Reviews Reviews
Total 36 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars8%
3
Stars0%
2
Stars11%
1
Stars17%
Share your experience
Robin M.
Internet, N/A employees
“WooCommerce support issues”
Pros
There really aren't many upsides. The interface is very poorly designed and the filtering system is not practical to use.
Cons
It will soon be incompatible with WooCommerce. If you use WooCommerce, this tool is not suitable at all because you'll need custom development and have to study their API just to send review requests to your customers. Many other alternatives already offer a WooCommerce connector.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
3
Lisa D.
Food & Beverages, N/A employees
“Reliable reviews and support”
Pros
Using the platform has been easy, with convenient integration into our e-commerce site and a reliable review collection process. The onboarding and follow-up have also been great, thanks to a responsive support team.
Cons
Pricing can feel a bit high at times and some options still lack flexibility. A few features could also be made more simple.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Raphael A.
Insurance, N/A employees
“Clear reviews and reliable automation”
Pros
Right away, I really appreciated how simple the software is to use and how well the interface is designed. Collecting reviews feels fluid and automated which saves me time and helps me get reliable customer feedback. I also found the clear presentation of the reviews very useful, along with how easily they can be highlighted and showcased.
Cons
At the beginning, it took me a little time to get used to where some settings were but after that everything became very simple. It was nothing blocking, just a light learning curve.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Verified Reviews offer an API?
Yes, Verified Reviews does offer an API.
Does Verified Reviews have a mobile app?
No, Verified Reviews does not offer a dedicated mobile app.
Who are the typical users of Verified Reviews?
Typical users include e-commerce retail, automotive, and health sectors.
What language does Verified Reviews support?
It supports English, French, Spanish, Italian, German, and Portuguese.
What level of support does Verified Reviews offer?
Verified Reviews offers expert support via ticket system.
What types of pricing plans does Verified Reviews offer?
It offers a Starter plan at $99/month and custom Advanced and Premium options. Get a detailed Verified Reviews cost breakdown tailored to your specific requirements.
What other apps does Verified Reviews integrate with?
It integrates with various software including Shopify, Magento, Salesforce, and Microsoft.