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Overview
Volie helps dealerships and BDCs unify data, automate workflows, and manage omnichannel outreach for higher conversion rates. Despite minor phone-call quality concerns, its smart campaign management, PULSE call insights, and workflow automation significantly enhance productivity. It offers a scalable and reliable solution for small and multi-location automotive operations.
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Starting Price
Custom
Volie Specifications
Ticket Management
Live Chat
Omnichannel Support
CRM Integration
What Is Volie?
Volie is an all‑in‑one customer‑communication platform built for automotive dealerships and Business Development Centers (BDCs). It consolidates disparate data sources — like DMS, CRM, OEM feeds, and web leads — into a unified, accurate customer data hub. This enables dealerships to engage leads and clients efficiently.
With features such as a built‑in data manager, campaign and workflow automation, and omnichannel communication (calls, SMS, emails), Volie helps dealerships streamline outreach, boost agent productivity, and ensure no lead is overlooked, whether managing a small single‑store dealer or a multi‑location enterprise.
Volie Pricing
While its pricing is tailored to each organization’s requirements, Volie price begins at $2,795/user/month.
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Volie Integrations
The software supports integration with multiple systems and platforms, including:
- CDK Global
- ActivEngage
- STELLA Automotive AI
Who Is Volie For?
Volie software is ideal for a wide range of industries and sectors, including:
- Automotive dealerships
- Dealership BDCs
- Dealership call centers
- Car rental agencies
- Automotive service centers
- Vehicle wholesalers
Is Volie Right For You?
If you are an automotive dealership or BDC looking to streamline lead management, improve agent productivity, and boost customer engagement, Volie could be the perfect fit.
Its standout features, such as AI‑powered call intelligence (PULSE) and automated workflow management, help dealerships operate efficiently at scale. With official approval from General Motors under its iMR and PASE programs, and a proprietary ‘Service BDC Excellence’ certification for staff, Volie offers both validated quality and practitioner credibility.
Still doubtful if Volie is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Volie Features
This feature prioritizes and automates communications — calls, emails, SMS — based on campaign rules, customer history, and record age. It manages call‑queues, call cadence, budgets, and channel mix to help dealerships run efficient, compliant, and high‑impact outreach programs.
This Volie feature analyzes BDC calls to generate automatic summaries, searchable transcriptions, sentiment analysis, and follow‑up tasks. It highlights calls needing attention, surfaces coaching opportunities, and empowers managers with unbiased insights. This improves call quality, customer experience, and overall team performance.
Volie helps users automate agent workflows, scheduling, and call prioritization. It blends inbound and outbound calls, routes leads efficiently, and eliminates manual planning, boosting agent productivity and ensuring timely follow-ups for higher conversion rates and optimized BDC performance.
This feature merges data from DMS, CRM, OEM, web‑lead sources and more into a unified customer database. It cleans, normalizes, and de‑duplicates records upon upload. This enables accurate outreach, prevents wasted calls, and drives higher campaign reliability and lead‑conversion rates.
Volie supports calls, SMS, and email from a unified interface, allowing dealerships to engage customers on their preferred channels. This integration enhances responsiveness, reduces missed opportunities, and provides a seamless customer experience across multiple touchpoints for both sales and service departments.
