Zight

Zight Reviews

Total 50 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

24%

3

Stars

4%

2

Stars

2%

1

Stars

6%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, N/A employees

4.0

“immediate link generation”

Pros

What keeps me coming back is how quickly I can take a screenshot, add annotations or record a video. I don't need to download or save anything either, I can just copy the URL that's automatically placed on my clipboard and paste it wherever I need it. I also really like getting an instant alert when someone has accessed it. On top of that, being able to create an animated GIF so fast is incredibly helpful for marketing and customer support work.

Cons

At times the interface feels a bit slow and the controls are fairly small so you have to be careful not to click the wrong thing.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

JK
Jeff K.

Not Specified, N/A employees

5.0

“Practical team training clips”

Pros

Whenever I need to share quick training videos with my team, this is the tool I rely on. It keeps getting updated with new recording options and styles which has been really useful. I've never run into any problems with it and I especially appreciate being able to see when a team member has watched a video and often if they've gone back and watched it more than once.

Cons

There's honestly not much negative to say. The only minor annoyance is that it logs me out more often than I'd prefer, roughly every couple of weeks so I have to sign back in again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JM
John M.

Not Specified, N/A employees

1.0

“terrible support”

Pros

Right in the middle of a major launch, I used Screencast-O-Matic for a video and it turned out to be a terrible decision. They only allow 2GB of data and after just 280 views, my limit was already used up. That meant the remaining 11,564 viewers were met with a message saying there was no more data and to contact the user. Thanks for that because I was the one left handling hundreds of emails. I then paid for an immediate upgrade they took my money and it still did not work. Would I use it again? Absolutely not especially for any B2C use.

Cons

Support was awful. Their customer service and chat were no help at all and the soonest I could reach anyone was two days later by scheduling a time to speak with someone. I needed urgent help and did not get a single response when it actually mattered.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

TS
Tyler S.

Not Specified, N/A employees

5.0

“Daily capture lifesaver”

Pros

Nearly every day, this tool helps me confirm I'm aligned with clients, send screenshots when I need to show them how to use something and collaborate more easily with my teammates. I really love that it automatically copies the link so I can paste it straight into an email or Slack. For such a simple piece of software, it performs incredibly well.

Cons

Screenshot and video editing can be a bit buggy sometimes. Every now and then, it doesn't save the changes I make which is frustrating because I have to go back and do the work again.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AA
Alexander A.

Not Specified, N/A employees

5.0

“Trustworthy daily access”

Pros

The biggest benefit for me has been how accessible and dependable it is.

Cons

What I don't like about this software is that it feels limited in flexibility and doesn't offer enough security.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

JK
Joseph K.

Not Specified, N/A employees

5.0

“simple one-click screen sharing”

Pros

What stands out right away is how quickly I can start screen sharing or share videos with just one click. It's easy to use and makes it simple to share my desktop with support or anyone else who needs to see what's on my screen.

Cons

Main downside is that it sometimes crashes in the middle of recording especially when the recording goes longer than 10 minutes. That seems like it could be a bug.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AH
Ashley H.

Not Specified, N/A employees

5.0

“Central cloud document hub”

Pros

Keeping track of my cloud documents and other cloud-related apps was very manageable and storing and finding everything was easy.

Cons

At the beginning, it felt pretty bare-bones. It was somewhat difficult to figure out where everything was and to connect my cloud with other devices.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JM
JAZZMEN M.

Not Specified, N/A employees

5.0

“Outstanding software download tool”

Pros

This program has been awesome especially when it comes to downloading software. I'd definitely recommend both the program and the app to anyone.

Cons

My biggest issue is the ads. Since I'm still in the trial version there are a lot of pop-ups and advertisements that really distract me and make me want to leave the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SR
Shannon R.

Not Specified, N/A employees

5.0

“great iOS gaming performance”

Pros

Works well on an iPhone and is easy to remember for cards or other things, plus it's good to use while playing games.

Cons

The downside is that there are times when I can't remember my username or password and that really sucks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, N/A employees

4.0

“Swift screen grabs for sharing”

Pros

Right from the Windows system tray, it gives me quick access to screenshots and screen recordings then uploads them to the cloud automatically so sharing is really easy. It has been especially valuable for grabbing information on the fly and sending it to clients to show them how to do something and also for capturing things I need to pass along to teammates for reference.

Cons

Every now and then it will crash or freeze and I have to restart it before it works properly again. The video recording interface also feels a little dull and somewhat confusing at first although once you learn how it works, it does the job fine.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BO
Brittany O.

Not Specified, N/A employees

5.0

“Capable and easy to navigate”

Pros

Features felt genuinely useful and the app was very easy to navigate.

Cons

Honestly there wasn't a single thing I disliked about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AJA
Asdrubal Javier A.

Not Specified, N/A employees

4.0

“Convenient cloud-backed captures”

Pros

Compared with other tools built for the same purpose, this one stands out to me because it offers a very comfortable workspace for taking screenshots, using the camera and adding annotations. It is especially useful when working from home since there are times when you need to keep certain captures saved. What makes it even better is that it also works like a cloud service and integrates with other cloud systems which makes it even more impressive.

Cons

Even though it is free software there are still some options I wish were easier to access.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

DS
Dmitry S.

Not Specified, N/A employees

1.0

“poor support”

Pros

The product itself is decent to some extent although the price is high and there are plenty of other options out there.

Cons

Real customer support is basically missing. Instead they rely on account managers who seem more focused on trying to sell you more than actually helping.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

1

Functionality

2

A
Anonymous

Not Specified, N/A employees

5.0

“Rapid client screen clips”

Pros

Sending quick visual explanations to clients has been much easier with this tool. It's very user-friendly and I can record my screen or make GIFs in no time. That makes it really helpful when I need to explain something clearly without any back-and-forth or confusion. Being able to create short clips and share them right away is a big plus.

Cons

I do wish there were a few more choices for how my talking-head video appears alongside the shared content. Also some parts of the screen capture tool were not as simple as I expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KS
Ken S.

Not Specified, N/A employees

5.0

“Instant screenshots for sharing”

Pros

Being able to grab a screenshot and instantly add it to an email or drop it into Slack has been incredibly convenient. It's very easy to use and I also like that it includes video recording even though I haven't explored that feature very much yet.

Cons

It does need fairly frequent updates to access the newest features and every now and then it crashes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, N/A employees

5.0

“go-to daily capture tool”

Pros

Capturing both screenshots and videos with this tool is incredibly easy and it's flexible enough to handle both without any hassle. The annotation options are my favorite part and I also really like that I can download and save files as JPEGs. It's something I end up using every single day.

Cons

The constant updates can be a little annoying even though they don't really cause major problems. Creating GIFs is also quite slow so that's a feature I tend to avoid using too often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SD
Stephanie D.

Not Specified, N/A employees

5.0

“Simplified video walkthroughs”

Pros

Showing coworkers how a process works has become much quicker and easier with video which makes explaining or presenting things a lot more easy. I also really like the different presentation options, whether I want to record with or without my microphone or choose a specific screen view. I love it!

Cons

None so far. I haven't run into anything I dislike yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, N/A employees

5.0

“Valuable troubleshooting guides”

Pros

Support work has been much easier with this because both our team and our customers find it very easy to use. We rely on it regularly to assist users with our product, show them where specific features are located and create quick recordings for help center articles or guides. I especially like getting notified when users watch my clips.

Cons

Upload times can be a bit slow depending on the length of the recording. I also wish it included a few more annotation options although overall it still offers a good amount of customization.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MM
Micah M.

Not Specified, N/A employees

4.0

“Express screen capture for support”

Pros

Helping customers or teammates is much easier when I can quickly grab a screenshot or record a video, with webcam and audio if needed and send it over right away. The annotation tools are also extremely useful.

Cons

Every so often, a video does not save or upload correctly which is frustrating until it gets fixed. It does not happen very often and oddly I never ran into it on the free version but it is still annoying when it happens.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

CS
Cherokee S.

Not Specified, N/A employees

4.0

“promising GIF creation”

Pros

Coming into this product as a complete beginner, I've found it fairly easy to use. I'm still just experimenting with it and have mainly created a few animated GIFs but up to this point it seems like a pretty great platform.

Cons

At times it does get a little confusing although that may just be because I've never used anything like this before and I'm still learning by experimenting.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7