Bitwarden

Bitwarden Reviews

Total 53 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

23%

3

Stars

4%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

UW

Uwe W.

Management Consulting, 1-10 employees

More than a year

5.0
November 2023

transparency makes this security feel right

Pros

It delivers exactly what it's supposed to while maintaining a very high level of security. The fact that Bitwarden is built on an open-source foundation makes it feel more trustworthy than many other options out there.

Cons

On Android only the integration could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2023

Free version that's genuinely excellent

Pros

Managing passwords and other login credentials is something this does really well. It comes with plenty of useful features and the best part is that many of them are available for free. In my view, it's an excellent choice for personal use.

Cons

There is still one bug I run into with Bitwarden when using the autofill feature in browsers like Google Chrome. Sometimes the password or login details do not show up even after I press the shortcut.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LR

Luigi R.

Military, 1-10 employees

Less than a year

5.0
October 2023

Every feature you expect is here

Pros

The password management feels clean and clear and even the free trial comes across as complete, with nothing important left out.

Cons

The application's graphics could use some review and improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FM

Fabio M.

Information Technology and Services, 1-10 employees

More than a year

5.0
October 2023

free password manager

Pros

I landed on this for managing company passwords. Working in IT consulting with multiple clients, I needed a way to keep credentials separate and secure. The free version has everything I need ,including cross-device syncing and the Chrome extension saves me from opening the app every time I need a login.

Cons

That said I have run into a few issues. Credential autofill does not always work reliably which can be frustrating. The most significant problem is when adding new passwords from the web extension because it sometimes fails and ends up forcing me to open the main application instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DA

Douglas a.

Computer & Network Security, 11-50 employees

Less than a year

5.0
September 2023

Handy copy features with hardy protection

Pros

Immediately, this software gives you several ways to keep folders secure and it comes with plenty of useful functionality. The option to copy the username and password is especially excellent.

Cons

With the free version, you really need to stay alert because if you are not careful, you could end up losing everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Martynas J.

Shipbuilding, 500+ employees

Less than 6 months

3.0
September 2023

passwords gathered in one spot

Pros

Having every password stored in one place was the biggest advantage for me. I no longer have to remember them all or go through the hassle of recovering them.

Cons

It does have a few downsides. Whenever I sign in on a new device, I still have to choose the region every time. That option is not highlighted or clearly visible so when I enter my password, I often get a bad password message. The problem is usually that I'm trying to log into the wrong regional account. It would help a lot if that were made clearer. There's also the issue with the Fitek system that I mentioned earlier.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

4

Functionality

7

CL

Chris L.

Medical Practice, 1-10 employees

More than a year

5.0
August 2023

Web Portal plus reliable password syncing

Pros

Being able to sign in through both the web and the widget makes it really convenient to use on different computers while still having all my passwords available wherever I am.

Cons

Autofill can be a bit inconsistent and doesn't always detect fields properly, depending on how certain websites are built.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MKM

Martin K M.

Hospital & Health Care, 51-100 employees

Less than a year

4.0
August 2023

authentication and autofill done properly

Pros

Using this software across my phone, browser and other apps has been very smooth. The features I rely on most are autofill, 2FA and the way it can automatically match URLs through different methods like hostnames and domains.

Cons

Bitwarden's security model depends on a master password for encryption so if you lose or forget that password, there's no recovery option. Because of that, it's especially important to remember it and keep it stored somewhere secure.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

MM

Matteo M.

Information Technology and Services, 1-10 employees

Less than a year

5.0
August 2023

passwords work in any browser you choose

Pros

Performance-wise, this password manager delivers. The generator is handy and it saves new credentials automatically. Browser extensions are quick to add and the keyboard shortcut for autofill means you're in and out without hunting for logins.

Cons

The only real weakness I've noticed is with the mobile app, at least on the Android version I tested. Unlike the PC browser extension, it isn't recognized directly by the browser so whenever you need to sign in to a site you have to leave the browser, open Bitwarden, copy the credentials and then go back to the browser to paste them in and complete the login.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LW

Leander W.

Executive Office, 101-500 employees

More than a year

5.0
July 2023

on-premise with steady security

Pros

Running this on-premise has been a real advantage. The data stays securely encrypted within our own environment and the authorization management works quite well overall.

Cons

An important thing to keep in mind with the on-premise version is that updates can be a little tricky at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0
July 2023

very reliable tools at zero cost

Pros

The premium version really isn't required so it works perfectly well as a completely free solution. It's been incredibly dependable and has never given me any kind of interruption or issue. The interface feels natural to use and features like folder management, custom fields and access type settings are very convenient.

Cons

Even though I use Bitwarden every day across all of my devices, I honestly haven't run into any problems at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DC

Dante C.

Human Resources, 500+ employees

More than a year

4.0
July 2023

biometrics add speed and convenience

Pros

One feature I appreciate most is being able to access the software using biometric unlock.

Cons

At times the auto-compilation system doesn't function the way it should.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

EB

Emanuele B.

Information Technology and Services, 1-10 employees

Less than a year

4.0
June 2023

secure hub for every login you have

Pros

I chose this because of its strong security model. All of my sensitive data is encrypted directly on my device before it ever reaches the servers which gives me confidence that only I can access it. That kind of protection really matters when you're trusting an app with all your passwords. Another big advantage is having all my credentials managed in one central place. Instead of trying to remember complicated passwords or keeping them written down on sticky notes, I can store everything securely and pull it up whenever I need it. It gives me immediate access to my logins no matter where I am. I also appreciate how flexible Bitwarden is across different devices. I can use it on my computer, phone and tablet and the browser extensions for the major browsers make logging in while browsing much more convenient. On top of that, the automatic password generator is a very useful feature. It creates strong passwords for me which saves time and removes the hassle of coming up with a new secure one for every account. Being able to generate and manage unique passwords for each login adds another layer of protection for my data.

Cons

One issue I ran into with Bitwarden is the interface. It works well enough but compared with some competing products, it can feel a little hard to use at first. It takes a bit of time to understand the layout and really make the most of everything it offers. Another downside is the limited offline mode. Without an internet connection, accessing saved passwords or adding new credentials can be difficult which is inconvenient if you work in places where the connection is weak or unreliable. There's also the split between the free and paid plans. The free version covers the basics for most people but some of the more advanced features are locked behind the paid plan which may be frustrating for anyone hoping for a fully free solution.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

10

THD

Tamas Hunor D.

Motion Pictures and Film, 51-100 employees

More than a year

5.0
June 2023

Somewhat of a powerhouse built on open code

Pros

Beyond being fully open source and audited by security firms, Bitwarden offers a wide range of features that genuinely strengthen security both at home and across an organization.

Cons

There's not much to complain about. On rare occasions, I've had to trigger syncing manually when I needed a password to appear across devices but it doesn't happen often.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

ST

Stefano T.

Automotive, 101-500 employees

More than a year

4.0
June 2023

reliable protection from phone to PC

Pros

Compared with other password managers, Bitwarden is less well-known. It's definitely not as popular as KeePass, LastPass or 1Password but that actually makes it more appealing for anyone who prefers a tool that feels less exposed to potential attacks or compromise attempts. As far as I know, Bitwarden has not been involved in any cyber breach to date, unlike what happened with LastPass. Another strong point is how well it works across different devices: you can use it on a computer through the desktop version and browser extensions and also on smartphones and tablets through the app. On top of that, the free version offers a lot even at no cost, both in terms of security and available features.

Cons

Compared with some competing password managers, the interface could use some refinement because it still feels a little rough. That said, for users with a medium to advanced IT background, it works perfectly well as it is. It would also be helpful to make credential sharing with others more low effort and to add information showing the date each credential was created or stored inside the Bitwarden vault.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

7

BK

Belmin K.

Information Technology and Services, 1-10 employees

Less than a year

5.0
June 2023

secure sync with useful extensions

Pros

The security feels reliable and the synchronization works really well. The Chrome and Edge add-on also performs nicely.

Cons

It still misses some premium features and there's a major concern if you lose the main password since access is impossible without it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MD

Michele D.

Insurance, 500+ employees

More than a year

4.0
June 2023

vault stays synced no matter where you are

Pros

Bitwarden has been a really amazing option for handling passwords and credentials, whether you use the free plan or pay for the extra features. It works well for managing everything both locally and in the cloud. The browser extension is especially handy because it keeps the vault synchronized across all the different apps, including the browser plugin, cloud account, desktop app and more. The autofill for login forms is also one of the most useful parts of the service.

Cons

The free version does come with a few restrictions, such as password sharing and certain export options. On Android, the app feels a little slow at times and the interface is fairly minimal and basic.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

HJ

Hannah J.

Publishing, 500+ employees

More than a year

5.0
May 2023

SSO is smooth and sharing is effortless

Pros

Having one generated password for managing both cloud services and software apps has been really convenient. The SSO support and multi-device access make it even more useful and the cloud syncing works well. I also appreciate being able to share data through unique links sent by SMS, email and other social platforms.

Cons

It has delivered on everything it was designed to do so neither my organization nor I have any real complaints to list here.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KB

Krissy B.

Writing and Editing, 1-10 employees

More than a year

5.0
May 2023

one vault for passwords and identity docs

Pros

Using this has been really effortless and it handles ID documents and payment details along with passwords. The browser extension makes setup practical and lets me generate a different password for every service I use.

Cons

It'd be great to have file uploads in secure notes for free accounts so I wouldn't have to manually type in my recovery codes every time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MR

Mat R.

Internet, 1-10 employees

More than a year

5.0
May 2023

simpler secure passwords

Pros

A standout benefit is the password generator which creates unique, complex passwords. Signing up passwords is simple and access through a master password keeps everything convenient.

Cons

Everything feels useful and consistent so I really don't see any downsides. Security is something that should always stay a priority.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9