Cloudflare WAF Reviews
Total 119 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars23%
3
Stars4%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Food & Beverages, 500+ employees
Less than 6 months
“no tech headache at all”
Pros
The tool is easy to use as it does not require any technical knowledge to set and deploy on the website
Cons
No issue with the software, it works fine for me
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Building Materials, 51-100 employees
Less than 6 months
“setup fast but help slow”
Pros
Registration is fast and features are easy to use for even small websites
Cons
Support team takes long to respond to inquires and not in aproper way
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
4
Functionality
6
Broadcast Media, 11-50 employees
Less than 6 months
“security that stays put”
Pros
Enough security for the websites comes with this tool and it's easy to use.
Cons
You need to be a developer to use the email inbox functionality
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“strong and flexible WAF”
Pros
It has a friendly UI that all my team can easily to work on. It has a great WAF, security level to protect our site against DDoS. Also, provides lots of rules for us to customize all things and fit with our websites like controlling how to cache and how request is handled.
Cons
nothing to point out at this stage.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Electrical/ Electronic Manufacturing, 1-10 employees
More than a year
“apps protected reliably”
Pros
Protection for applications and websites against cyber attacks comes from the Web Application Firewall.
Cons
There are CAPTCHAs on every connection that some users often don't understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“quick and dependable”
Pros
Every website I host through Cloudflare loads quickly with no interruption is something I really love.
Cons
I absolutely hate having to pay for cloudflare services since I managed so many websites and the bill is big. however it's definitely worth the money.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Libraries, 51-100 employees
More than a year
“free tier sold me!”
Pros
I was blown away on initial use of Cloudflare and their free tier offerings and has led me to consider further purchases of their services. Their DNS proxy service alone is invaluable and I would be remiss to not use it.
Cons
I do wish pricing offered more granularity for smaller organizations, as it can be confusing which products are free until you attempt to set up a service offered.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Logistics and Supply Chain, 500+ employees
Less than 6 months
“fast setup solid security”
Pros
Ready to go with your site secured after only modifying nameservers, thanks to how easy the software is to setup.
Cons
It makes website to load so slow on intermittent internet connections and when you are connected to a VPN
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, 1-10 employees
More than a year
“free plan worth it is so worth it!”
Pros
Their free plan is unbelievable good, I didn’t need to pay for anything for almost 2 years and I just paid some features because was extra but all the essential is free
Cons
Nameservers need to be moved to Cloudflare
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Automotive, 500+ employees
More than a year
“CDN covers everything”
Pros
What's not to love about it? It has some of the cheapest and fastest content delivery tools on the planet. It has a free tier if you're just a cheapskate but the paid tiers are pretty modestly priced among industry competitors. There are basic security filters in place and a few other optimizations for regional support (they have more data centers than most others with less latency). Their DNS/Name services resolve quickly and with fewer disconnects.
Cons
Support is kind of a chore, just because they have so many customers. I think it's something they're getting better at though.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Computer Software, 1-10 employees
More than a year
“browse faster and safer”
Pros
Im using the VPN everyday for browsing the internet, it makes my internet browsing run faster and secure at the same time
Cons
Sometime the WARP DNS/VPN making some of my game lagging and some of site that can't be visited when the VPN is on
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Real Estate, 51-100 employees
More than a year
“protection you can trust”
Pros
A wide range of security features, including DDoS protection, web application firewall and SSL encryption, makes it act as a formidable shield, warding off potential threats and keeping our systems safe from malicious attacks. A standout part of Cloudflare is its strong security measures. The peace of mind that comes with knowing our network is fortified by such a reliable and capable tool is truly invaluable.
Cons
In all honesty, based on my experience, I haven't been able to find any drawbacks or cons when it comes to Cloudflare's services. It has consistently exceeded my expectations and delivered outstanding performance
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“features good but costs hurt”
Pros
Small business websites get important features from Cloudflare, including DNS management, caching and SSL.
Cons
Overly complex and increasingly expensive without achieving optimal performance and 24/7 guarantees.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
Consumer Goods, 1-10 employees
Less than a year
“CDN makes sites speedier”
Pros
I love the website speed improvement using a CDN. A lot of the features are free. That is pretty amazing.
Cons
Some of the features are pretty expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Dairy, 500+ employees
Less than 6 months
“powerful analytics and safety”
Pros
The analytic interface displaying detailed figures is a favorite of mine and Cloudflare optimizes our website and protects it from bot traffic.
Cons
the solution initially makes the website load very slowly as it analyzes the browsers which make us to lose traffic from impatient clients
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Sports, 1-10 employees
More than a year
“all domains renewed in one place”
Pros
We've been using CloudFlare for more than 5 years and one of the recent features that I absolutely love is to be able to register and renew domain right within the CloudFlare dashboard. We no longer have to deal with the troubles of registering for domains at one location and managing the DNS / transferring to CloudFlare.
Cons
Customer support takes longer for clients in the lower paid tiers. I believe that a great company should provide support within a reasonable time-frame to all customer tiers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Retail, 500+ employees
More than a year
“I love this software a lot”
Pros
From the protection of domains, customizable firewall and caching rules, DDoS protection and the ability of their support teams to implement better and faster solutions, Cloudflare is in my opinion a top tier choice for any company wanting to better protect their online presence.
Cons
Some options in this tool are defaulted to a lower standard then what is most secure currently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“protection that fits in”
Pros
Simple integrations are a favorite of mine and the software has a free version that secures websites from malicious attacks freely.
Cons
You need to have some knowledge of DNS management before you can use the solution or before you can integrate well with the website hosting
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
More than a year
“best CDN providers”
Pros
Definitely represents the best CDN service. It is the most used and the most reliable. I use it for all my websites. Many features are free and often it is not necessary to buy a paid plan.
Cons
I can not criticize the service offered by Cloudflare. I've never had any kind of problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10