Last Updated
Overview
Kaseya VSA is an RMM platform designed to automate IT tasks and centralize endpoint control. Even though its interface can be occasionally sluggish, the platform's automation capabilities and comprehensive feature set improve operational efficiency. Overall, its extensive scripting and management tools provide a robust framework for proactive IT support.
Kaseya RMM Specifications
- Security Measure
- Firewall Protection
- Anti-virus And Anti-malware
- Threat Intelligence
Kaseya RMM Features
Automated Patch Management
Kaseya RMM features include automated patch management for Windows, Mac, and third-party applications. Scheduled deployment ensures systems remain up-to-date, reducing manual effort and maintaining a secure, well-managed IT environment.
Automated Issue Remediation
With this feature, routine IT issues, such as restarting print spoolers, are handled automatically. Resolution times are improved, and IT teams can focus on more critical, engaging tasks, enhancing overall productivity and effectiveness.
Remote Access And Control
The platform enables discreet troubleshooting and issue resolution on endpoints, regardless of location. Support can be delivered efficiently without disrupting end-user productivity, helping maintain workflow continuity and overall organizational effectiveness from a single interface.
Mobile Device Management
The software provides centralized control to manage, secure, and enforce policies across all mobile devices in an organization. This unified approach supports a protected and well-managed mobile workforce, enhancing operational efficiency and security.
Pros And Cons of Kaseya RMM
Pros
Remote management saves time and effort
Automated patching keeps devices secure automatically
Enables efficient management of multiple endpoints
Cons
Software can feel complex for beginners
Software documentation could be more detailed
Kaseya RMM Reviews
Total 9 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars22%
4
Stars56%
3
Stars11%
2
Stars0%
1
Stars11%
Share your experience
Jordan
Information Technology and Services, 51-100 employees
More than a year
“Fits perfectly with Kaseya suite”
Pros
The platform integrates well with the Kaseya suite. Its connections to other products in the ecosystem also help simplify the initial configuration process.
Cons
The platform is not as fully-featured as some other RMM solutions, so you might end up having to use an additional product to get all the functionality you need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Shawn
Information Technology and Services, 1-10 employees
More than a year
“Powerful automation for a small team”
Pros
There is a lot to like about VSA. Creating automations through policies is great and the procedure builder makes it simple to add even more, letting our small team handle a huge number of endpoints efficiently.
Cons
My two biggest issues are the long-term contract it makes you sign for three years and the performance of the Live Connect remote access tool.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Christopher
Information Technology and Services, 1-10 employees
More than a year
“Incredible software!!”
Pros
This is absolutely incredible software that handles every task we can imagine, from patch management and system monitoring to complex automation.
Cons
My only real complaint is how awkward and dated the interface feels, it looks like something from the 1990s. The main problem is that it is tough to get staff who are used to modern software up to speed. But if the old-school design does not bother you personally, then it works perfectly fine.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does Kaseya RMM integrate with?
The platform integrates with several third-party applications and systems, including Derdack SIGNL4, MSP Assist, Threat Locker, Accelo, bvoip, and Cisco.
Who are the typical users of Kaseya RMM?
Kaseya VSA is well-suited for a wide range of industries and sectors, which may include IT managed services, information technology, financial services, healthcare, education, and retail.
What level of support does Kaseya RMM offer?
The platform provides support via ticket submission, phone, FAQs, and chat.
What types of Kaseya RMM price plans are available?
The software provides tailored pricing. Contact us to request a personalized Kaseya RMM cost quote based on your institution's requirements.
Does Kaseya RMM offer an API?
Yes, Kaseya VSA offers an API.
What language does Kaseya RMM support?
The software supports English only.
Does Kaseya RMM have a mobile app?
Yes, the platform offers a mobile app for both Android and iOS users.