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LastPass Reviews

Total 43 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

21%

3

Stars

5%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

IL
Ivan L.

Renewables & Environment, 500+ employees

More than a year

5.0

“easy to trust”

Pros

this platform offers unparalleled expertise and effortless compliance. It gives top-notch privacy and data governance tools that boost transparency and accountability and it's consistently simple to use.

Cons

Compared with other similar products I've tried I feel LastPass brings superior functionality while remaining affordably priced offering more value for what I pay than many alternatives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Josephine

Real Estate, 1-10 employees

More than a year

5.0

“Simple and reliable password storage”

Pros

I've found this to be an excellent, easy way for me to stay on top of all my usernames and passwords.

Cons

There isn't anything negative to point out, it's been a wonderful addition to my home office computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Erinn

Accounting, 101-500 employees

Less than a year

5.0

“Secure logins, occasional sync issues”

Pros

One thing I really like about LastPass is having every password, username and other login details stored together so I don't have to hunt for them across different places. It also generates strong, unique passwords for each account which takes the guesswork out of security. On top of that, I can securely share credentials with others when needed.

Cons

What I like least is that when someone shares a login with me, it isn't always sent in a way that keeps the password synchronized if they later change it so I can end up with outdated credentials. I also run into occasions where the extension doesn't autofill on a site, forcing me to open LastPass manually and launch the entry to log in.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9