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LastPass

Last Updated

Key Takeaways

Generated from the text of customer reviews

LastPass gives users a place to keep their login details safe without needing to manage them separately. It has plans for personal use as well as family and business accounts. Its business plans are also suited to small and mid-sized companies that need to manage employee passwords. Most users find it easy to secure their passwords, although they feel that the autofill does not always work on every website. In 2026, Secure Access Essentials picked up new controls for SaaS applications and third-party tool access.

Our Verdict

LastPass is a reasonable choice for businesses that want employee passwords and access details kept in one system. It can work for smaller companies and larger teams alike, especially where several employees need access to business accounts. The pricing is easier to justify for companies with a wider need for employee password controls than for very small teams. Its past security issues should also be part of the decision. All in all, LastPass is a good choice for businesses that want a single place for employee credentials.

LastPass Specifications

  • Security Measure
  • Data Encryption
  • Phishing Prevention
  • Multi-Factor Authentication

LastPass Features

Password Vault And Zero-Knowledge Encryption

LastPass keeps passwords and other private information in an encrypted vault. Payment details and secure notes can also be stored there. Before the data is synced, it is encrypted on the user’s device. LastPass does not have access to the master password or the readable contents of the vault.

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Password Generator And Autofill

Users can create unique passwords for new accounts with the password generator. LastPass saves login details when users sign in and can fill them in later through its browser extension or mobile app on supported websites and apps.

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Dark Web Monitoring And Security Dashboard

The Security Dashboard shows weak, reused, and older passwords that may need attention. Dark Web Monitoring checks linked information against records of exposed credentials and sends an alert when a possible match is found.

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Secure Password Sharing

Users can send saved passwords and other vault items to family members, coworkers, or outside collaborators. Business accounts also let admins arrange shared credentials by user or group and control who can use them.

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Single Sign-On And Multifactor Authentication

Business plans include SSO and MFA controls for company accounts. Business Max adds unlimited SSO applications and more MFA options. Passwordless sign-in is also available on supported workstations, VPNs, and identity providers.

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SaaS Monitoring And SaaS Protect

Business Max includes tools that help IT teams see how SaaS applications are being used within the company. SaaS Monitoring lists the applications employees have connected, including Shadow IT and Shadow AI. SaaS Protect lets admins block or limit access to applications that have not been approved or pose a security risk.

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Admin Console And User Management

The admin console lets business teams manage users and groups while handling access settings and reports from the same interface. Administrators can create more than 100 security and access rules and decide what each group can access. It also supports access changes when employees join the company or leave it.

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Pros And Cons of LastPass

Pros

  • Strong cross-browser password synchronization

  • Useful shared-folder organization for credentials

  • Reliable password generation for unique credentials

  • Convenient access to large password collections

  • Supports physical security keys such as YubiKey

Cons

  • Website detection varies across certain sites

  • Shared credentials can take time to appear

  • Browser extension can conflict with password managers

LastPass Pricing

Free

Premium

Families

Teams

Business

Business Max

  • Unlimited password storage

  • Password autofill

  • Basic credential sharing

  • Dark web monitoring

  • One device type limit

  • Encrypted password vault

  • Password generator

  • Passwords stored in an encrypted vault

  • Password saving and autofill

  • Access across trusted devices

  • Secure credential sharing

  • Strong password generation

  • Dark web exposure alerts

  • Personalized security dashboard

  • Six Premium user accounts

  • Password access across devices

  • Secure sharing with family members

  • Password saving and autofill

  • Encrypted password vault

  • Dark web monitoring

  • Multifactor authentication

  • Shared folders for team credentials

  • User administration console

  • Essential security policy controls

  • Secure password sharing

  • Multifactor authentication

  • Encrypted password storage

  • Password access across devices

  • Group-based user administration

  • 100+ advanced security policies

  • LastPass Families for employees

  • Shared folders for credentials

  • Multifactor authentication

  • Password access across devices

  • Encrypted password vault

  • SaaS usage monitoring

  • SaaS Protect controls

  • Unlimited SSO app connections

  • Advanced multifactor authentication

  • Group user management

  • 100+ advanced security policies

  • Employee LastPass Families accounts

Disclaimer: The pricing details were last updated on Sep 02, 2026 from the vendor's website. Please contact us for a tailored pricing list.

LastPass Reviews

Total 86 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

21%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Share your experience

A

Anonymous

Construction, 500+ employees

More than a year

3.0
September 2025

“Not really reliable”

Pros

What I appreciated was how simple it was to use and best of all for me was that it bundled with my VPN purchase so I didn't need to pay anything extra to access it.

Cons

regrettably I mislaid my LastPass master password and when I tried the account recovery steps they provided they failed for me which meant I ended up losing access to the passwords I had stored there. In my case the lost items weren't anything vital so it wasn't catastrophic. I did like using LastPass overall but my confidence took a hit after the company suffered a major data breach that exposed customers' data. Its convenience and simplicity no longer outweigh the seriousness of that breach and the impact it had on users.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

3

Functionality

7

VU

Verfied User

Entertainment, 101-500 employees

More than a year

5.0
September 2025

“Team sharing done right”

Pros

I'm really impressed by how easy it is to use. I appreciate being able to share passwords with coworkers and even upload two-factor authentication codes so they can be shared securely with others.

Cons

occasionally the app signs me out and I have to log back in before autofill will work again it can be frustrating at times although I understand it's done for solid security reasons.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JR

Jane R.

Higher Education, 101-500 employees

Less than a year

2.0
September 2025

“useless customer support”

Pros

The app is pretty simple to use and syncs across every device I own. But when I get locked out and have to reach customer support there's no help available!

Cons

Getting customer support to respond has been an absolute nightmare. They've basically got my passwords tied up and there's no way to contact them. It's a terrible situation. I've been locked out of my account for three days and can't get any assistance from support. I've tried everything I can think of: I submitted a support ticket, sent four separate emails and still haven't heard back. There isn't a phone number to call and since I'm logged out I can't access the chat option. I still have my master password but because I switched to a new phone I need to configure multi-factor authentication (MFA) and can't sign in. The recovery methods failed. It's extra infuriating because I'm a paying premium subscriber.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

2

Functionality

4

View All 86 Reviews

Frequently Asked Questions

What types of pricing plans does LastPass offer?

LastPass pricing starts at $3.00/month for the Premium plan. The Families plan costs $4.00/month. Teams is priced at $4.25/month, while Business costs $7.00/month. Business Max starts at $9.00/month. Get a detailed LastPass cost breakdown tailored to your specific requirements.

What level of support does LastPass offer?

LastPass provides help through its online help center and community forums. Users can also contact the support team directly by email.

Does LastPass have a mobile app?

Yes, LastPass does offer a dedicated mobile app.

Who are the typical users of LastPass?

LastPass serves individuals and families who want to protect their passwords. Businesses can also use it for small teams and larger organizations. Educational institutions are another group that may use the software.

What language does LastPass support?

LastPass is available in English and supports other languages, including German, French, Italian, Spanish, Portuguese, Dutch, and Japanese.

What other apps does LastPass integrate with?

LastPass works with various applications through single sign-on (SSO). These include Microsoft 365, Google Workspace, Slack, Salesforce, and Zoom.

Does LastPass offer an API?

Yes, LastPass offers an API.