Alex A.
Health, Wellness and Fitness, 101-500 employees
“highly recommended
Pros
I've found this tool excellent for handling software updates. it's super simple to use and their customer support is outstanding. It even stores my login details and managing everything is easy. I'd definitely recommend it to anyone. I wanna say that don't criticize it before trying because you really won't regret giving it a shot.
Cons
After a short learning curve I figured out how it works but it did take me a minute or two of trying especially the login part. Once I'd used the program a few times the workflow became much easier and it wasn't nearly as confusing as it seemed at first.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Melissa
Accounting, 11-50 employees
Less than 6 months
“Password protection made easy
Pros
Remembering my login passwords has always been really difficult for me especially since security best practices recommend using different passwords for every account. LastPass gives me a secure place to keep them all so I don't have to scribble them down or keep resetting passwords over and over because I can't recall which one I used. using the same password everywhere is a bad idea from a security standpoint and this app makes it easy for me to stick to that advice without stressing about notes or having sensitive information left where someone might accidentally see it. It's a relief.
Cons
I haven't run into any real drawbacks with LastPass.. my main wish would be for it to sign me in automatically on my phone. For now I can open the app and copy and paste credentials which works fine so it's not a big hassle to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jane R.
Higher Education, 101-500 employees
Less than a year
“useless customer support
Pros
The app is pretty simple to use and syncs across every device I own. But when I get locked out and have to reach customer support there's no help available!
Cons
Getting customer support to respond has been an absolute nightmare. They've basically got my passwords tied up and there's no way to contact them. It's a terrible situation. I've been locked out of my account for three days and can't get any assistance from support. I've tried everything I can think of: I submitted a support ticket, sent four separate emails and still haven't heard back. There isn't a phone number to call and since I'm logged out I can't access the chat option. I still have my master password but because I switched to a new phone I need to configure multi-factor authentication (MFA) and can't sign in. The recovery methods failed. It's extra infuriating because I'm a paying premium subscriber.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
2
Functionality
4
Verified User
Entertainment, 101-500 employees
More than a year
“team sharing done right
Pros
I'm really impressed by how easy it is to use. I appreciate being able to share passwords with coworkers and even upload two-factor authentication codes so they can be shared securely with others.
Cons
occasionally the app signs me out and I have to log back in before autofill will work again it can be frustrating at times although I understand it's done for solid security reasons.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 500+ employees
More than a year
“Not really reliable
Pros
What I appreciated was how simple it was to use and best of all for me was that it bundled with my VPN purchase so I didn't need to pay anything extra to access it.
Cons
regrettably I mislaid my LastPass master password and when I tried the account recovery steps they provided they failed for me which meant I ended up losing access to the passwords I had stored there. In my case the lost items weren't anything vital so it wasn't catastrophic. I did like using LastPass overall but my confidence took a hit after the company suffered a major data breach that exposed customers' data. Its convenience and simplicity no longer outweigh the seriousness of that breach and the impact it had on users.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
3
Functionality
7
Alex A.
Medical Practice, 101-500 employees
“highly recommended
Pros
I've found this tool excellent for handling software updates. it's super simple to use and their customer support is outstanding. It even stores my login details and managing everything is easy. I'd definitely recommend it to anyone. I wanna say that don't criticize it before trying because you really won't regret giving it a shot.
Cons
After a short learning curve I figured out how it works but it did take me a minute or two of trying especially the login part. Once I'd used the program a few times the workflow became much easier and it wasn't nearly as confusing as it seemed at first.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Melissa
Accounting, 11-50 employees
Less than 6 months
“Password protection made easy
Pros
Remembering my login passwords has always been really difficult for me especially since security best practices recommend using different passwords for every account. LastPass gives me a secure place to keep them all so I don't have to scribble them down or keep resetting passwords over and over because I can't recall which one I used. using the same password everywhere is a bad idea from a security standpoint and this app makes it easy for me to stick to that advice without stressing about notes or having sensitive information left where someone might accidentally see it. It's a relief.
Cons
I haven't run into any real drawbacks with LastPass.. my main wish would be for it to sign me in automatically on my phone. For now I can open the app and copy and paste credentials which works fine so it's not a big hassle to manage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jane R.
Higher Education, 101-500 employees
Less than a year
“useless customer support
Pros
The app is pretty simple to use and syncs across every device I own. But when I get locked out and have to reach customer support there's no help available!
Cons
Getting customer support to respond has been an absolute nightmare. They've basically got my passwords tied up and there's no way to contact them. It's a terrible situation. I've been locked out of my account for three days and can't get any assistance from support. I've tried everything I can think of: I submitted a support ticket, sent four separate emails and still haven't heard back. There isn't a phone number to call and since I'm logged out I can't access the chat option. I still have my master password but because I switched to a new phone I need to configure multi-factor authentication (MFA) and can't sign in. The recovery methods failed. It's extra infuriating because I'm a paying premium subscriber.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
2
Functionality
4
Verfied User
Entertainment, 101-500 employees
More than a year
“Team sharing done right
Pros
I'm really impressed by how easy it is to use. I appreciate being able to share passwords with coworkers and even upload two-factor authentication codes so they can be shared securely with others.
Cons
occasionally the app signs me out and I have to log back in before autofill will work again it can be frustrating at times although I understand it's done for solid security reasons.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 500+ employees
More than a year
“Not really reliable
Pros
What I appreciated was how simple it was to use and best of all for me was that it bundled with my VPN purchase so I didn't need to pay anything extra to access it.
Cons
regrettably I mislaid my LastPass master password and when I tried the account recovery steps they provided they failed for me which meant I ended up losing access to the passwords I had stored there. In my case the lost items weren't anything vital so it wasn't catastrophic. I did like using LastPass overall but my confidence took a hit after the company suffered a major data breach that exposed customers' data. Its convenience and simplicity no longer outweigh the seriousness of that breach and the impact it had on users.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
3
Functionality
7
David R.
Leisure, Travel & Tourism, 101-500 employees
Less than a year
“Role-based access that mostly works
Pros
Bringing seasonal staff up to speed is much easier for me now and the access is controlled as per the role. We've cut down on lockouts during hectic departure periods. Shared vaults let me handle login details for booking sites and gear apps and mobile auth stays reliable while traveling
Cons
The biometric sign-in on my older devices sometimes glitches and I find support guidance can be pretty generic. Also the browser extension may occasionally have compatibility problems in certain browsers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jesse
Computer Software, 101-500 employees
More than a year
“Convinient password management
Pros
I've found it's a simple and effective solution for keeping my passwords from numerous websites organized and accessible across different browsers. The ease of use really impressed me when I reopen my browser I don't have to log into LastPass again to have my credentials autofilled or saved which made things so much smoother.
Cons
the biggest annoyance for me is that LastPass defaults to keeping passwords only within its own vault which makes it difficult to also save them in Chrome's password manager. I wish it supported storing passkeys natively and I also resent that they force users to pay if they want to use LastPass on more than a limited number of devices.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
antti
Information Technology and Services, 1-10 employees
More than a year
“Strong security
Pros
When I think about storing passwords, credit card details or other sensitive data LastPass pretty much provides everything I need. I appreciate the broad selection of user-friendly browser extensions for my PC and laptop along with the companion mobile apps that cover the basics. I also like that it makes it simple to boost security with external passkeys including support for physical YubiKey devices.
Cons
Not a lot about LastPass annoyed me honestly. But eventually I ended up switching to a different service because I wanted something that does more than just securely store credentials and that's probably where LastPass falls short for me. in a nutshell I just moved on to a product that offered additional features beyond basic password storage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Garcia
Printing, 101-500 employees
More than a year
“Secure for teams but support lags
Pros
Since I started using LastPass I've noticed stronger security and much easier access for everyone on our team. signing in and mobile authentication is very smooth for all users and it brings user administration tools plus software updates together into one unified interface.
Cons
Occasionally I run into issues where biometric sign-ins fail on specific devices and I've found that their customer support can be slow to respond when technical problems come upwhich is frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
David R.
Leisure, Travel & Tourism, 101-500 employees
Less than a year
“Role-based access that mostly works
Pros
Bringing seasonal staff up to speed is much easier for me now and the access is controlled as per the role. We've cut down on lockouts during hectic departure periods. Shared vaults let me handle login details for booking sites and gear apps and mobile auth stays reliable while traveling
Cons
The biometric sign-in on my older devices sometimes glitches and I find support guidance can be pretty generic. Also the browser extension may occasionally have compatibility problems in certain browsers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jesse
Computer Software, 101-500 employees
More than a year
“Convinient password management
Pros
I've found it's a simple and effective solution for keeping my passwords from numerous websites organized and accessible across different browsers. The ease of use really impressed me when I reopen my browser I don't have to log into LastPass again to have my credentials autofilled or saved which made things so much smoother.
Cons
the biggest annoyance for me is that LastPass defaults to keeping passwords only within its own vault which makes it difficult to also save them in Chrome's password manager. I wish it supported storing passkeys natively and I also resent that they force users to pay if they want to use LastPass on more than a limited number of devices.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Antti
Information Technology and Services, 1-10 employees
More than a year
“Strong security
Pros
When I think about storing passwords, credit card details or other sensitive data LastPass pretty much provides everything I need. I appreciate the broad selection of user-friendly browser extensions for my PC and laptop along with the companion mobile apps that cover the basics. I also like that it makes it simple to boost security with external passkeys including support for physical YubiKey devices.
Cons
Not a lot about LastPass annoyed me honestly. But eventually I ended up switching to a different service because I wanted something that does more than just securely store credentials and that's probably where LastPass falls short for me. in a nutshell I just moved on to a product that offered additional features beyond basic password storage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Garcia
Printing, 101-500 employees
More than a year
“Secure for teams but support lags
Pros
Since I started using LastPass I've noticed stronger security and much easier access for everyone on our team. signing in and mobile authentication is very smooth for all users and it brings user administration tools plus software updates together into one unified interface.
Cons
Occasionally I run into issues where biometric sign-ins fail on specific devices and I've found that their customer support can be slow to respond when technical problems come upwhich is frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Wasek
Information Technology and Services, 1-10 employees
More than a year
“Powerful once you're set up
Pros
Once we finished configuring the backend and federated our user accounts I've found deploying and managing it very easy. I also appreciate how the app makes creating strong and complex passwords for every login effortless. It saves entries automatically into the vault and fills credentials for me. My account syncs across my other devices without any problems making the whole experience smooth.
Cons
Setting up shared folders has been somewhat fiddly for me particularly around permissions. The admin console took a fair amount of time to get comfortable with. I also encountered problems when configuring single sign-on but I persevered and we eventually worked through the issues and got it functioning.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Spyros D.
Education Management, 101-500 employees
More than a year
“benchmark for password management
Pros
Gone are the days when I have to memorize passwords for myself or my teammates. This feels like a game-changing password management and authentication tool that manages to mix ease of use with top-level security. For me the biggest advantages are: it's simple and gives me fast access to every account without typing passwords, the strong two-factor authentication really secures all my data, automated login routines save me time every day and their customer service is quick and competent. LastPass has gone beyond what I expected and has become an indispensable part of my digital routine.
Cons
sometimes the browser extension pops up over fields that aren't actually login inputs. It's a small annoyance though since I can simply click it away and continue without any real disruption.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Alondra
Insurance, 11-50 employees
More than a year
“Daily time saver with occasional glitches
Pros
I really enjoy using LastPass because it's incredibly simple and lets me open company sites with usernames and passwords already filled in. It saves me time versus manually signing into every single site all the time. Plus I can access all my logins when I'm working from other offices without any hassle.
Cons
sometimes the tool glitches and won't let me launch sites from its site but I've found rebooting my computer usually resolves the issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Andrea W.
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Stops me from tossing my phone across the room :)
Pros
Forgetting passwords gives me a headache and at times makes me want to fling my phone out the window. l am never able to remember every single password but and now with Lastpass I can sign into all my accounts without fuss. so having Lastpass around stops me from doing something drastic lol
Cons
I do find the multi-factor authenticator a bit frustrating because I have to flip between apps or methods but I also understand that those extra steps are improving the security of my logins.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kaitlyn
Food Production, 1-10 employees
More than a year
“Amazing tool, annoying popups
Pros
I can store all of my passwords, notes and personal details safely and securely while still being able to access them quickly and easily whenever I need.
Cons
what really bothers me is the autofill popup and it's annoying because sometimes it refuses to disappear and that ends up making simple tasks much more difficult than they need to be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michal
Accounting, 500+ employees
Less than a year
“does the basic job
Pros
this tool solves the problem for me of handling overly complex passwords that IT teams demand making it much easier to comply with strict password policies.
Cons
Using it can feel somewhat awkward since I frequently have to re-enter a master password just to access the app. Even so I admit it's preferable to repeatedly typing the same complex password every few minutes now.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Wasek
Information Technology and Services, 1-10 employees
More than a year
“Powerful once you're set up
Pros
Once we finished configuring the backend and federated our user accounts I've found deploying and managing it very easy. I also appreciate how the app makes creating strong and complex passwords for every login effortless. It saves entries automatically into the vault and fills credentials for me. My account syncs across my other devices without any problems making the whole experience smooth.
Cons
Setting up shared folders has been somewhat fiddly for me particularly around permissions. The admin console took a fair amount of time to get comfortable with. I also encountered problems when configuring single sign-on but I persevered and we eventually worked through the issues and got it functioning.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Spyros D.
Education Management, 101-500 employees
More than a year
“benchmark for password management
Pros
Gone are the days when I have to memorize passwords for myself or my teammates. This feels like a game-changing password management and authentication tool that manages to mix ease of use with top-level security. For me the biggest advantages are: it's simple and gives me fast access to every account without typing passwords, the strong two-factor authentication really secures all my data, automated login routines save me time every day and their customer service is quick and competent. LastPass has gone beyond what I expected and has become an indispensable part of my digital routine.
Cons
sometimes the browser extension pops up over fields that aren't actually login inputs. It's a small annoyance though since I can simply click it away and continue without any real disruption.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Alondra
Insurance, 11-50 employees
More than a year
“Daily time saver with occasional glitches
Pros
I really enjoy using LastPass because it's incredibly simple and lets me open company sites with usernames and passwords already filled in. It saves me time versus manually signing into every single site all the time. Plus I can access all my logins when I'm working from other offices without any hassle.
Cons
sometimes the tool glitches and won't let me launch sites from its site but I've found rebooting my computer usually resolves the issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Andrea W.
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Stops me from tossing my phone across the room :)
Pros
Forgetting passwords gives me a headache and at times makes me want to fling my phone out the window. l am never able to remember every single password but and now with Lastpass I can sign into all my accounts without fuss. so having Lastpass around stops me from doing something drastic lol
Cons
I do find the multi-factor authenticator a bit frustrating because I have to flip between apps or methods but I also understand that those extra steps are improving the security of my logins.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kaitlyn
Food Production, 1-10 employees
More than a year
“Amazing tool, annoying popups
Pros
I can store all of my passwords, notes and personal details safely and securely while still being able to access them quickly and easily whenever I need.
Cons
what really bothers me is the autofill popup and it's annoying because sometimes it refuses to disappear and that ends up making simple tasks much more difficult than they need to be.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michal
Accounting, 500+ employees
Less than a year
“does the basic job
Pros
this tool solves the problem for me of handling overly complex passwords that IT teams demand making it much easier to comply with strict password policies.
Cons
Using it can feel somewhat awkward since I frequently have to re-enter a master password just to access the app. Even so I admit it's preferable to repeatedly typing the same complex password every few minutes now.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Tim M.
Construction, 1-10 employees
Less than 6 months
“offers reliable autofill
Pros
I rely on LastPass to store the logins for every site our team uses so I don't have to try to remember dozens of credentials. It usually autofills for me and it's super convenient for the team to get into tools without emailing passwords each time.
Cons
I often see it failing on mobile to load or filling the wrong fields so I end up copying and pasting credentials a few times before it actually works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mariana V.
Marketing and Advertising, 1-10 employees
More than a year
“Feature-rich pass management tool!
Pros
Really enjoyed using it. I've noticed their free tier is surprisingly comprehensive and comes packed with handy built-in tools such as dark web monitoring. Every subscription tier offers dark web monitoring and an easy password-sharing feature and I find quite handy. It also runs smoothly across multiple browsers.
Cons
I've noticed they experienced a couple of security breaches in the past and that history makes me uneasy about trusting the platform entirely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Tim M.
Construction, 1-10 employees
Less than 6 months
“offers reliable autofill
Pros
I rely on LastPass to store the logins for every site our team uses so I don't have to try to remember dozens of credentials. It usually autofills for me and it's super convenient for the team to get into tools without emailing passwords each time.
Cons
I often see it failing on mobile to load or filling the wrong fields so I end up copying and pasting credentials a few times before it actually works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mariana V.
Marketing and Advertising, 1-10 employees
More than a year
“Feature-rich pass management tool!
Pros
Really enjoyed using it. I've noticed their free tier is surprisingly comprehensive and comes packed with handy built-in tools such as dark web monitoring. Every subscription tier offers dark web monitoring and an easy password-sharing feature and I find quite handy. It also runs smoothly across multiple browsers.
Cons
I've noticed they experienced a couple of security breaches in the past and that history makes me uneasy about trusting the platform entirely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Eli P.
Information Technology and Services, 11-50 employees
More than a year
“powerful tool
Pros
One thing I appreciate is that the program lets me create complex passwords for each website. It's a simple and easy yet powerful password manager that truly helps me keep my accounts safe.
Cons
there have been reports about LastPass being involved in security breaches. While I understand vulnerabilities can impact any service but it's especially worrying when the tool that stores all my passwords has been linked to incidents.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Daniel
Logistics and Supply Chain, 101-500 employees
More than a year
“essential password manager but minor overlay conflicts with google
Pros
If it hadn't been for LastPass, I would have ended up resetting passwords across many sensitive and essential sites I rely on every day. What really makes this tool stand out for me is the way it saves credentials, can generate strong passwords automatically, keeps my information encrypted and offers an easy-to-use browser extension that fills in or updates logins without fuss. They also let you set a single master password to lock everything down and they check personal security questions in case of any kind of account compromise.
Cons
every now and then I ran into an annoying overlay issue between Google Passwords and LastPass where dropdown fields would be covered making it hard to pick an option. Because both password managers tried to interact with the same form at once and I had to temporarily disable LastPass so I could actually view and select from the dropdown choices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Scott
Computer & Network Security, 11-50 employees
More than a year
“Great solution for managing passwords
Pros
I've found this to be an excellent tool for managing passwords personally and it also serves well as a company-wide password management solution.
Cons
personally I find pricing reasonable and in line with similar offerings however, I would appreciate the option to assign a single password to multiple sites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ruben R.
Information Technology and Services, 1-10 employees
More than a year
“reliable and easy across devices
Pros
I'm really happy with this. I chose to put my money into it because the product genuinely met my expectations. It's reliable and works across any phone platform or computer OS. Also it's easy to access, make folders and organize passwords through this.
Cons
One annoyance is that the web interface doesn't let me view a password with a single click. It's not obvious that I need to press the small 'wrench' icon and the 'Go' button misleadingly suggests it will open the entry's settings rather than doing that action.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Eli P.
Information Technology and Services, 11-50 employees
More than a year
“powerful tool
Pros
One thing I appreciate is that the program lets me create complex passwords for each website. It's a simple and easy yet powerful password manager that truly helps me keep my accounts safe.
Cons
there have been reports about LastPass being involved in security breaches. While I understand vulnerabilities can impact any service but it's especially worrying when the tool that stores all my passwords has been linked to incidents.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Daniel J.
Logistics and Supply Chain, 101-500 employees
More than a year
“essential password manager but minor overlay conflicts with google
Pros
If it hadn't been for LastPass, I would have ended up resetting passwords across many sensitive and essential sites I rely on every day. What really makes this tool stand out for me is the way it saves credentials, can generate strong passwords automatically, keeps my information encrypted and offers an easy-to-use browser extension that fills in or updates logins without fuss. They also let you set a single master password to lock everything down and they check personal security questions in case of any kind of account compromise.
Cons
every now and then I ran into an annoying overlay issue between Google Passwords and LastPass where dropdown fields would be covered making it hard to pick an option. Because both password managers tried to interact with the same form at once and I had to temporarily disable LastPass so I could actually view and select from the dropdown choices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Scott
Computer & Network Security, 11-50 employees
More than a year
“Great solution for managing passwords
Pros
I've found this to be an excellent tool for managing passwords personally and it also serves well as a company-wide password management solution.
Cons
personally I find pricing reasonable and in line with similar offerings however, I would appreciate the option to assign a single password to multiple sites.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ruben R.
Information Technology and Services, 1-10 employees
More than a year
“reliable and easy across devices
Pros
I'm really happy with this. I chose to put my money into it because the product genuinely met my expectations. It's reliable and works across any phone platform or computer OS. Also it's easy to access, make folders and organize passwords through this.
Cons
One annoyance is that the web interface doesn't let me view a password with a single click. It's not obvious that I need to press the small 'wrench' icon and the 'Go' button misleadingly suggests it will open the entry's settings rather than doing that action.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Lisa
Health, Wellness and Fitness, 11-50 employees
More than a year
“Peace of mind
Pros
There's no way I could keep track of all the passwords I need for different websites. not to mention the two-factor authentication codes, online codes and other login details...LastPass gives me real peace of mind because I can store all those details in a secure place that's still easy for me to access.
Cons
A drawback I've found is that it doesn't autosave so if I close a window before saving an entry I end up losing everything I typed into that record.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Laura
Marketing and Advertising, 11-50 employees
More than a year
“minor hiccups but strong tool
Pros
I've found this to be an excellent tool because it frees me from having to memorize every username and password across different websites. It provides a secure way to store login credentials for a variety of sites. In my agency we depend on this system to back up and organize critical logins for all the websites and donor platforms we work with on a daily basis.
Cons
LastPass fails to auto-fill logins that it had remembered before so I need to open my LastPass vault manually to re-enable those credentials.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Lisa
Medical Practice, 11-50 employees
More than a year
“Peace of mind
Pros
There's no way I could keep track of all the passwords I need for different websites. not to mention the two-factor authentication codes, online codes and other login details...LastPass gives me real peace of mind because I can store all those details in a secure place that's still easy for me to access.
Cons
A drawback I've found is that it doesn't autosave so if I close a window before saving an entry I end up losing everything I typed into that record.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Laura
Marketing and Advertising, 11-50 employees
More than a year
“minor hiccups but strong tool
Pros
I've found this to be an excellent tool because it frees me from having to memorize every username and password across different websites. It provides a secure way to store login credentials for a variety of sites. In my agency we depend on this system to back up and organize critical logins for all the websites and donor platforms we work with on a daily basis.
Cons
LastPass fails to auto-fill logins that it had remembered before so I need to open my LastPass vault manually to re-enable those credentials.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Bahaa H.
Construction, 500+ employees
More than a year
“Finally a password manager you can trust
Pros
My experience with LastPass has been fantastic and genuinely useful. If you're on the hunt for the best password manager you should read what I have to say here carefully. To me, LastPass is the password manager that makes every minute and dollar spent worth it. I can share passwords securely with colleagues in a single click and it helps me generate strong and unique passwords for each account. Honestly I wouldn't look any further now..this is the best.
Cons
I really can't find any fault here so I don't have any complaints because it has never let us down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eitan
Marketing and Advertising, 11-50 employees
More than a year
“Painfully slow and frustrating to use
Pros
Honestly I haven't found a single feature that made me want to say 'I like this' or that struck me as impressive or even properly functional. On top of that sharing access with other users is a mess as it takes roughly a dozen steps and makes me re-authenticate multiple times just to accept the 'item' being shared and overall it feels like a terrible user experience with a clunky and confusing interface.
Cons
What really annoys me is having to reauthenticate constantly every ten seconds while I'm navigating the site with no clear progress and pages keep hanging and freezing every time I perform an action.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
John
Marketing and Advertising, 11-50 employees
More than a year
“mostly smooth but a bit expensive
Pros
really happy that I no longer have to type or try to remember passwords... everything's securely stored in the vault and it's super simple to organize.
Cons
there was a brief moment when the browser extension stuttered a little and honestly the premium tier feels a bit on the expensive side
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Bahaa H.
Construction, 500+ employees
More than a year
“Finally a password manager you can trust
Pros
My experience with LastPass has been fantastic and genuinely useful. If you're on the hunt for the best password manager you should read what I have to say here carefully. To me, LastPass is the password manager that makes every minute and dollar spent worth it. I can share passwords securely with colleagues in a single click and it helps me generate strong and unique passwords for each account. Honestly I wouldn't look any further now..this is the best.
Cons
I really can't find any fault here so I don't have any complaints because it has never let us down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
