ManageEngine ADSelfService Plus

ManageEngine ADSelfService Plus

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Overview

ManageEngine ADSelfService Plus streamlines identity and access management with self-service password control, MFA, reporting, and remote access enablement. It reduces IT workload and improves security across enterprise systems. While the admin interface feels less modern in design, the platform remains highly functional and reliable for enterprise Active Directory environments.

ManageEngine ADSelfService Plus Specifications

  • Multi-Factor Authentication
  • Security Audits And Reporting
  • Vulnerability Management
  • Backup And Disaster Recovery

ManageEngine ADSelfService Plus Features

Multi-Factor Authentication (MFA)

ManageEngine ADSelfService Plus features multi-factor authentication to secure access across endpoints, applications, and network resources using 20+ authentication methods. It protects Windows, Linux, macOS logins, VPNs, RDP, and enterprise apps while enabling conditional access, passwordless login, offline verification, and phishing-resistant security for enhanced identity protection.

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Password Management And Security

The software offers password management and security to enable self-service password resets, account unlocks, and secure credential updates through web and mobile interfaces. It enforces strong password policies, sends expiration alerts, and synchronizes changes across systems, helping organizations strengthen compliance, reduce risks, and minimize help desk dependency.

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Remote Work Enablement

ManageEngine ADSelfService Plus features remote work enablement by allowing users to securely manage passwords, update cached credentials, and receive expiration alerts from anywhere. It supports web-based password changes, mobile access, and MFA-secured endpoint and VPN logins, ensuring uninterrupted access while maintaining strong security for distributed and remote workforces.

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Reporting And Auditing

The software provides reporting and auditing capabilities that deliver detailed visibility into password activity, MFA usage, and user access across enterprise systems. It generates Active Directory reports, tracks self-service actions, and monitors login agent deployment, helping administrators ensure compliance, strengthen oversight, and improve overall identity security management.

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Pros And Cons of ManageEngine ADSelfService Plus

Pros

  • Reduces IT workload through self-service access

  • Enables 24/7 password reset availability

  • Improves user productivity across remote environments

Cons

  • SSL configuration can be slightly complex

  • User enrollment process may take extra time

ManageEngine ADSelfService Plus Reviews

Total 5 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

20%

Share your experience

A

Anonymous

Mental Health Care, 101-500 employees

Less than a year

4.0
April 2023

Fixes password reset headaches

Pros

Password resets used to be one of our biggest headaches and this has done a really good job of fixing that. It lets users reset their own passwords remotely which has been very helpful and it also handles updating locally cached passwords on our Hybrid Joined devices. One feature that has been especially useful is that the software can establish its own VPN connection back to our on-prem server for that update and that makes the whole password reset process very smooth.

Cons

At this point I really haven't run into any negative issues to share.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

OO

Oluwaseun O.

Banking, 500+ employees

More than a year

5.0
February 2023

One password across platforms

Pros

Being able to connect it with other platforms and use one password across all of them is a big advantage.

Cons

It is a powerful platform with a lot of valuable features. But if I had to mention any downside, it would be that it needs to be integrated with other platforms such as IBM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM

Syed M.

Education Management, 500+ employees

More than a year

5.0
December 2022

easy adoption and is secure

Pros

Getting started was easy and users adopted it naturally. Plus it feels secure and simple to use.

Cons

I feel like the web interface could be improved a bit further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Frequently Asked Questions

What types of pricing plans does ManageEngine ADSelfService Plus offer?

ManageEngine ADSelfService Plus pricing starts at $595 for 500 users (Standard Edition), with a Free Edition for up to 50 users and a Professional Edition starting at $1195 for 500 users. Request a custom ManageEngine ADSelfService Plus price quotation.

Does ManageEngine ADSelfService Plus offer an API?

Yes, the software provides API access.

Does ManageEngine ADSelfService Plus have a mobile app?

Yes, ManageEngine ADSelfService Plus offers a mobile app.

What level of support does ManageEngine ADSelfService Plus offer?

ManageEngine ADSelfService Plus provides support via phone, email, and contact form.

What other apps does ManageEngine ADSelfService Plus integrate with?

The software integrates with Syslog, Zoho, and Splunk.

Who are the typical users of ManageEngine ADSelfService Plus?

ManageEngine ADSelfService Plus serves industries including information technology and services, consumer goods, banking, telecommunications, government administration, oil and energy, and hospital and health care.

What language does ManageEngine ADSelfService Plus support?

ManageEngine ADSelfService Plus supports the English language.