
Rippling IT Reviews
Total 128 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars34%
3
Stars1%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Information Technology and Services, 51-100 employees
“great support for a complex system
Pros
Support team is very good. We use Rippling for HR and for some IT stuff and their team is very knowledgeable. If they don't know something right away, they look into it and get back to you quickly with more info.
Cons
Sometimes getting user provisioning set up correctly can be tricky but I honestly think that's just the nature of IAM systems in general, not a specific problem with Rippling.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Elizabeth M.
Information Technology and Services, 11-50 employees
“user-friendly but sales-heavy
Pros
There are so many integrations and the interface is very user friendly too.
Cons
Every single time I want to add a new feature, I have to talk to a salesperson. Just show me the price and let me add it myself and it would save me so much time and headache.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Computer Software, 51-100 employees
“Great device management platform
Pros
It's great that now I can manage many different kinds of devices all from a single platform.
Cons
The mobile browsing experience on iPhones could be better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Hospital & Health Care, 51-100 employees
“easy for HR, tricky for IT
Pros
As a new hire, it easily guided me to everything I needed. It keeps all our HR stuff in one place and it's easy for the company to customize and communicate what they need to us.
Cons
I don't love the IT management part of it. I used it to figure out what apps I needed and it just wasn't easy to find or understand the information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Agustin R.
Computer Software, 11-50 employees
“simple & easy to understand
Pros
I love the simple user interface. It takes complicated processes and makes them easy. It's just so easy to understand and use and I'm really happy with it.
Cons
design could be a little bit more stylish because right now it seems a little outdated. But it works just fine so it's not a big deal.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Sebastian S.
Machinery, 11-50 employees
“easy to use but not well-known
Pros
The product is easy to use and the mobile app is great. Signing documents is simple too which I really appreciate.
Cons
It's a great app but most people haven't even heard of Rippling yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amogh K.
Computer Software, 51-100 employees
“Efficient but needs more features
Pros
Rippling handles all my day-to-day needs quickly and efficiently. It integrated smoothly with our existing software, so it was really easy to implement. I also love that it notifies me about tasks I need to complete, which makes it way easier to keep track of my duties.
Cons
There's nothing specific that Rippling really lacks so there's not much to dislike. I just wish it had a few more features and a better support system, maybe by adding a chatbot.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Devin M.
Non-Profit Organization Management, 1-10 employees
“A total game-changer for our team
Pros
We absolutely love using it! It's been a total game-changer for our team. It's so interactive and makes onboarding new employees easy. Everything from payroll to HR is streamlined into one seamless platform. Training people on it is easy because the interface is so clean. It just makes everything run smoother and frees up our time for more important work. I highly recommend it to any growing company.
Cons
we haven't run into any real downsides. It just works and makes everything smoother. I'd highly recommend it to any growing company!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dulitha K.
Computer Software, 51-100 employees
“Interactive and easy to figure out
Pros
I appreciate that I can use it to single sign-on into a bunch of other apps. The user interface is also really interactive and easy to figure out.
Cons
Nothing specific. Overall, it's a great tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam B.
Information Technology and Services, 51-100 employees
“clear time off tracking
Pros
I really like how much info I can see about my time off. I can easily check how much I've accrued and schedule time off without any issue.
Cons
Sometimes the words they use for menus aren't totally easy, like "Spend." It can be a little confusing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Shaly J.
Information Technology and Services, 500+ employees
“complete HR solution
Pros
For me, this app is the one-stop shop for anything HR-related. I don't have to go anywhere else.
Cons
Nothing so far! It seems to have a solution for all of our employee management needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 51-100 employees
“Great layout but needs direct contact
Pros
Layout is awesome and it's so easy to find what you need. Love how much info it gives you.
Cons
I just wish we could reach out to the Rippling admins directly when we have questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Annel G.
Computer Software, 51-100 employees
“A powerful and unified system
Pros
You get access to a ton of features without needing a million different logins. It's all right there.
Cons
It might seem a little complicated at first but once you get the hang of it, it's actually very simple.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Somer V.
Human Resources, 500+ employees
“efficient all-in-one management
Pros
I use it for pretty much everything at work. It's this all-in-one platform that makes managing employees efficient. Whether it's onboarding someone new, handling payroll or even when someone leaves the company, it's all right there in one place.
Cons
Haven't run into a single downside to using it yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Financial Services, 51-100 employees
“A smooth and unified switch
Pros
My company just switched to it and the whole migration was really smooth. I really like it! It's so nice to have all my stuff like my pay, benefits and time off, in one spot that's easy to use.
Cons
I don't really dislike anything about the platform for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan P.
Computer Software, 51-100 employees
“very smooth integration
Pros
I really appreciate how smooth everything is with it. My onboarding was quick, all my documents were easy to find and my payments are always on time with a clear breakdown. The interface is clean and interactive and I love that I can manage all my info and single sign-on for many apps in one place without a bunch of back-and-forth emails.
Cons
Honestly, I've been using it for a while now and I can't really think of anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ana M.
Information Technology and Services, 11-50 employees
“A one-stop shop in progress
Pros
The support is great. It guides me through payroll, HR and finance stuff and it has so many integration options. It really feels like a one-stop shop. It was also easy to implement, whether you're a new business or moving from an older system.
Cons
There are no real downsides because the software is always getting better. I just wish some of the features I want were already set up and ready to go.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
L M.
Medical Practice, 11-50 employees
“Makes time tracking easy
Pros
It makes easy for me to clock in and out, review my hours and fix any mistakes. The email communication is also really effective.
Cons
There's really no downside. it has everything I need to track my time and my pay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
“jack of all trades, master of none
Pros
The access editor is easy to use and the whole system is generally just simple.
Cons
It has a little bit of everything a company could need but honestly, all of it is kind of bad or just okay at best.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Anonymous
Computer Software, 101-500 employees
“effortless time off planning
Pros
Rippling makes it easy for me to plan my weekends and vacations and to take sick leave when I need to. I can also quickly see who on my team is out of the office.
Cons
As just a regular user, I haven't run into any big problems. But I have no idea what it's like for the managers who have to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10