Rippling IT

Rippling IT Reviews

Claimed

Claimed

Total 128 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

34%

3

Stars

1%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 51-100 employees

4.0

“great support for a complex system”

Pros

Support team is very good. We use Rippling for HR and for some IT stuff and their team is very knowledgeable. If they don't know something right away, they look into it and get back to you quickly with more info.

Cons

Sometimes getting user provisioning set up correctly can be tricky but I honestly think that's just the nature of IAM systems in general, not a specific problem with Rippling.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

EM
Elizabeth M.

Information Technology and Services, 11-50 employees

4.0

“user-friendly but sales-heavy”

Pros

There are so many integrations and the interface is very user friendly too.

Cons

Every single time I want to add a new feature, I have to talk to a salesperson. Just show me the price and let me add it myself and it would save me so much time and headache.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Computer Software, 51-100 employees

5.0

“Great device management platform”

Pros

It's great that now I can manage many different kinds of devices all from a single platform.

Cons

The mobile browsing experience on iPhones could be better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Hospital & Health Care, 51-100 employees

4.0

“easy for HR, tricky for IT”

Pros

As a new hire, it easily guided me to everything I needed. It keeps all our HR stuff in one place and it's easy for the company to customize and communicate what they need to us.

Cons

I don't love the IT management part of it. I used it to figure out what apps I needed and it just wasn't easy to find or understand the information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AR
Agustin R.

Computer Software, 11-50 employees

5.0

“simple & easy to understand”

Pros

I love the simple user interface. It takes complicated processes and makes them easy. It's just so easy to understand and use and I'm really happy with it.

Cons

design could be a little bit more stylish because right now it seems a little outdated. But it works just fine so it's not a big deal.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

SS
Sebastian S.

Machinery, 11-50 employees

5.0

“easy to use but not well-known”

Pros

The product is easy to use and the mobile app is great. Signing documents is simple too which I really appreciate.

Cons

It's a great app but most people haven't even heard of Rippling yet!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Amogh K.

Computer Software, 51-100 employees

4.0

“Efficient but needs more features”

Pros

Rippling handles all my day-to-day needs quickly and efficiently. It integrated smoothly with our existing software, so it was really easy to implement. I also love that it notifies me about tasks I need to complete, which makes it way easier to keep track of my duties.

Cons

There's nothing specific that Rippling really lacks so there's not much to dislike. I just wish it had a few more features and a better support system, maybe by adding a chatbot.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

DM
Devin M.

Non-Profit Organization Management, 1-10 employees

5.0

“A total game-changer for our team”

Pros

We absolutely love using it! It's been a total game-changer for our team. It's so interactive and makes onboarding new employees easy. Everything from payroll to HR is streamlined into one seamless platform. Training people on it is easy because the interface is so clean. It just makes everything run smoother and frees up our time for more important work. I highly recommend it to any growing company.

Cons

we haven't run into any real downsides. It just works and makes everything smoother. I'd highly recommend it to any growing company!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DK
Dulitha K.

Computer Software, 51-100 employees

5.0

“Interactive and easy to figure out”

Pros

I appreciate that I can use it to single sign-on into a bunch of other apps. The user interface is also really interactive and easy to figure out.

Cons

Nothing specific. Overall, it's a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Adam B.

Information Technology and Services, 51-100 employees

5.0

“clear time off tracking”

Pros

I really like how much info I can see about my time off. I can easily check how much I've accrued and schedule time off without any issue.

Cons

Sometimes the words they use for menus aren't totally easy, like "Spend." It can be a little confusing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

SJ
Shaly J.

Information Technology and Services, 500+ employees

5.0

“complete HR solution”

Pros

For me, this app is the one-stop shop for anything HR-related. I don't have to go anywhere else.

Cons

Nothing so far! It seems to have a solution for all of our employee management needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Health, Wellness and Fitness, 51-100 employees

5.0

“Great layout but needs direct contact”

Pros

Layout is awesome and it's so easy to find what you need. Love how much info it gives you.

Cons

I just wish we could reach out to the Rippling admins directly when we have questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

AG
Annel G.

Computer Software, 51-100 employees

5.0

“A powerful and unified system”

Pros

You get access to a ton of features without needing a million different logins. It's all right there.

Cons

It might seem a little complicated at first but once you get the hang of it, it's actually very simple.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SV
Somer V.

Human Resources, 500+ employees

5.0

“efficient all-in-one management”

Pros

I use it for pretty much everything at work. It's this all-in-one platform that makes managing employees efficient. Whether it's onboarding someone new, handling payroll or even when someone leaves the company, it's all right there in one place.

Cons

Haven't run into a single downside to using it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 51-100 employees

5.0

“A smooth and unified switch”

Pros

My company just switched to it and the whole migration was really smooth. I really like it! It's so nice to have all my stuff like my pay, benefits and time off, in one spot that's easy to use.

Cons

I don't really dislike anything about the platform for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP
Dan P.

Computer Software, 51-100 employees

5.0

“very smooth integration”

Pros

I really appreciate how smooth everything is with it. My onboarding was quick, all my documents were easy to find and my payments are always on time with a clear breakdown. The interface is clean and interactive and I love that I can manage all my info and single sign-on for many apps in one place without a bunch of back-and-forth emails.

Cons

Honestly, I've been using it for a while now and I can't really think of anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Ana M.

Information Technology and Services, 11-50 employees

4.0

“A one-stop shop in progress”

Pros

The support is great. It guides me through payroll, HR and finance stuff and it has so many integration options. It really feels like a one-stop shop. It was also easy to implement, whether you're a new business or moving from an older system.

Cons

There are no real downsides because the software is always getting better. I just wish some of the features I want were already set up and ready to go.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

LM
L M.

Medical Practice, 11-50 employees

5.0

“Makes time tracking easy”

Pros

It makes easy for me to clock in and out, review my hours and fix any mistakes. The email communication is also really effective.

Cons

There's really no downside. it has everything I need to track my time and my pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 11-50 employees

3.0

“jack of all trades, master of none”

Pros

The access editor is easy to use and the whole system is generally just simple.

Cons

It has a little bit of everything a company could need but honestly, all of it is kind of bad or just okay at best.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

A
Anonymous

Computer Software, 101-500 employees

5.0

“effortless time off planning”

Pros

Rippling makes it easy for me to plan my weekends and vacations and to take sick leave when I need to. I can also quickly see who on my team is out of the office.

Cons

As just a regular user, I haven't run into any big problems. But I have no idea what it's like for the managers who have to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10