Total 128 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

34%

3

Stars

1%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 51-100 employees

4.0
April 2025

great support for a complex system

Pros

Support team is very good. We use Rippling for HR and for some IT stuff and their team is very knowledgeable. If they don't know something right away, they look into it and get back to you quickly with more info.

Cons

Sometimes getting user provisioning set up correctly can be tricky but I honestly think that's just the nature of IAM systems in general, not a specific problem with Rippling.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

EM

Elizabeth M.

Information Technology and Services, 11-50 employees

4.0
April 2025

user-friendly but sales-heavy

Pros

There are so many integrations and the interface is very user friendly too.

Cons

Every single time I want to add a new feature, I have to talk to a salesperson. Just show me the price and let me add it myself and it would save me so much time and headache.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Computer Software, 51-100 employees

5.0
April 2025

Great device management platform

Pros

It's great that now I can manage many different kinds of devices all from a single platform.

Cons

The mobile browsing experience on iPhones could be better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Hospital & Health Care, 51-100 employees

4.0
April 2025

easy for HR, tricky for IT

Pros

As a new hire, it easily guided me to everything I needed. It keeps all our HR stuff in one place and it's easy for the company to customize and communicate what they need to us.

Cons

I don't love the IT management part of it. I used it to figure out what apps I needed and it just wasn't easy to find or understand the information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AR

Agustin R.

Computer Software, 11-50 employees

5.0
April 2025

simple & easy to understand

Pros

I love the simple user interface. It takes complicated processes and makes them easy. It's just so easy to understand and use and I'm really happy with it.

Cons

design could be a little bit more stylish because right now it seems a little outdated. But it works just fine so it's not a big deal.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

SS

Sebastian S.

Machinery, 11-50 employees

5.0
April 2025

easy to use but not well-known

Pros

The product is easy to use and the mobile app is great. Signing documents is simple too which I really appreciate.

Cons

It's a great app but most people haven't even heard of Rippling yet!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Amogh K.

Computer Software, 51-100 employees

4.0
April 2025

Efficient but needs more features

Pros

Rippling handles all my day-to-day needs quickly and efficiently. It integrated smoothly with our existing software, so it was really easy to implement. I also love that it notifies me about tasks I need to complete, which makes it way easier to keep track of my duties.

Cons

There's nothing specific that Rippling really lacks so there's not much to dislike. I just wish it had a few more features and a better support system, maybe by adding a chatbot.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

DM

Devin M.

Non-Profit Organization Management, 1-10 employees

5.0
April 2025

A total game-changer for our team

Pros

We absolutely love using it! It's been a total game-changer for our team. It's so interactive and makes onboarding new employees easy. Everything from payroll to HR is streamlined into one seamless platform. Training people on it is easy because the interface is so clean. It just makes everything run smoother and frees up our time for more important work. I highly recommend it to any growing company.

Cons

we haven't run into any real downsides. It just works and makes everything smoother. I'd highly recommend it to any growing company!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DK

Dulitha K.

Computer Software, 51-100 employees

5.0
April 2025

Interactive and easy to figure out

Pros

I appreciate that I can use it to single sign-on into a bunch of other apps. The user interface is also really interactive and easy to figure out.

Cons

Nothing specific. Overall, it's a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Adam B.

Information Technology and Services, 51-100 employees

5.0
April 2025

clear time off tracking

Pros

I really like how much info I can see about my time off. I can easily check how much I've accrued and schedule time off without any issue.

Cons

Sometimes the words they use for menus aren't totally easy, like "Spend." It can be a little confusing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

SJ

Shaly J.

Information Technology and Services, 500+ employees

5.0
April 2025

complete HR solution

Pros

For me, this app is the one-stop shop for anything HR-related. I don't have to go anywhere else.

Cons

Nothing so far! It seems to have a solution for all of our employee management needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 51-100 employees

5.0
April 2025

Great layout but needs direct contact

Pros

Layout is awesome and it's so easy to find what you need. Love how much info it gives you.

Cons

I just wish we could reach out to the Rippling admins directly when we have questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

AG

Annel G.

Computer Software, 51-100 employees

5.0
April 2025

A powerful and unified system

Pros

You get access to a ton of features without needing a million different logins. It's all right there.

Cons

It might seem a little complicated at first but once you get the hang of it, it's actually very simple.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SV

Somer V.

Human Resources, 500+ employees

5.0
April 2025

efficient all-in-one management

Pros

I use it for pretty much everything at work. It's this all-in-one platform that makes managing employees efficient. Whether it's onboarding someone new, handling payroll or even when someone leaves the company, it's all right there in one place.

Cons

Haven't run into a single downside to using it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 51-100 employees

5.0
April 2025

A smooth and unified switch

Pros

My company just switched to it and the whole migration was really smooth. I really like it! It's so nice to have all my stuff like my pay, benefits and time off, in one spot that's easy to use.

Cons

I don't really dislike anything about the platform for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP

Dan P.

Computer Software, 51-100 employees

5.0
March 2025

very smooth integration

Pros

I really appreciate how smooth everything is with it. My onboarding was quick, all my documents were easy to find and my payments are always on time with a clear breakdown. The interface is clean and interactive and I love that I can manage all my info and single sign-on for many apps in one place without a bunch of back-and-forth emails.

Cons

Honestly, I've been using it for a while now and I can't really think of anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Ana M.

Information Technology and Services, 11-50 employees

4.0
March 2025

A one-stop shop in progress

Pros

The support is great. It guides me through payroll, HR and finance stuff and it has so many integration options. It really feels like a one-stop shop. It was also easy to implement, whether you're a new business or moving from an older system.

Cons

There are no real downsides because the software is always getting better. I just wish some of the features I want were already set up and ready to go.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

LM

L M.

Medical Practice, 11-50 employees

5.0
March 2025

Makes time tracking easy

Pros

It makes easy for me to clock in and out, review my hours and fix any mistakes. The email communication is also really effective.

Cons

There's really no downside. it has everything I need to track my time and my pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

3.0
March 2025

jack of all trades, master of none

Pros

The access editor is easy to use and the whole system is generally just simple.

Cons

It has a little bit of everything a company could need but honestly, all of it is kind of bad or just okay at best.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

A

Anonymous

Computer Software, 101-500 employees

5.0
March 2025

effortless time off planning

Pros

Rippling makes it easy for me to plan my weekends and vacations and to take sick leave when I need to. I can also quickly see who on my team is out of the office.

Cons

As just a regular user, I haven't run into any big problems. But I have no idea what it's like for the managers who have to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10