Rippling IT Reviews

“clean design and works well

Pros

According to me, it looks clean and simple & the design is stellar. It integrates well with our other tools and moving our data over from our old system was easy. Their customer support was good too.

Cons

I've been using it for a few months now and so far, so good! Everything has been great.

“All my needs in one spot

Pros

All of my HR needs are in one spot. It's easy to find what I'm looking for and figure out what I need to do. I've used it daily and it was simple right from the start.

Cons

Honestly, I can't think of a single downside. The product is so easy to use &I didn't need any practice to figure it out.

“Everything at one place

Pros

It has all the information and links for the tools we use at work which makes everything easy to access.

Cons

It's very easy to find my way around the app so I don't really have any issues with it.

“Lots of features but a bit hard to find

Pros

There are always new features to check out so there's a ton to explore. It's easy to use overall. The single sign-on (SSO) integration was something completely new for me.

Cons

Sometimes it's hard to find what I'm looking for, or to even know if Rippling has a certain feature. It's not always clear where everything is.

“customizable and user friendly

Pros

I love that it is so customizable right from the start. The way they handle employee data with their "Employee Graph" is easy to understand and set up for our company. We have some pretty unique needs for our industry and the Rippling team helped us answer all our questions and build a system that's really user-friendly for our employees.

Cons

I kind of wish they could tie job-related information together a bit better. I hated our old system but one thing it did well was link job titles, EEO info and workers comp codes all in one place. That's a small thing I miss but it's totally worth it for all the other great features we gained by switching to it.

“powerful but takes time to learn

Pros

Best thing about Rippling is how it smoothly combines HR, IT and payroll into one easy-to-use platform. The interface is clean and makes tasks like onboarding, signing up for benefits and running payroll really smooth. I also love how much is automated, like sending offer letters or setting up payroll and it saves us so much time and cuts down on mistakes. It also works really well with the other tools we use.

Cons

Rippling is really powerful but it definitely has a learning curve at the beginning. Some of the deeper settings took me a while to fully get especially since I'm not an HR expert. Sometimes the automation is so advanced that I have to check the help docs or ask support how something works. The good news is, the support team is pretty helpful when you get ahold of them.

“fun and easy payments

Pros

This is such an amazing tool! It's very user-friendly and I just love the payments section. The whole design is actually kind of fun!

Cons

I just don't like that I can't use my preferred authenticator app, like Google Authenticator! It's so much easier than the one we have to use.

“simple but clock could be clearer

Pros

Both the app and the website are easy to use. I also think it's great that it sends you reminders.

Cons

The time clock doesn't clearly show you when you're already clocked in. It would be nice to have a more obvious status.

“ideal for daily tasks

Pros

It's really user-friendly. I can do my training without any problems and creating a training request is very simple. It's also easy to get in touch with customer support. I use it all the time for my daily tasks and the features are useful.

Cons

When there's a password reset, it should just tell me directly. I don't want to have to go searching for that info.

“easy to learn and use

Pros

It is easy to learn and understand. You can jump between different tasks and get them done quickly and efficiently.

Cons

I honestly can't think of a single thing I don't like about Rippling. I'm a big fan!

“My daily helper

Pros

Having everything in one place from expenses to benefits makes it so easy for me to get my tasks done for the company. It was also really easy to get started with. I use it every single day and it has just the right number of features.

Cons

I use this thing all the time and I've never had any major problems getting it to work with other apps. The integrations are very smooth and the customer support is always great if I need them.

“easy planning but hard login

Pros

Interface is clean and not cluttered so it's pretty easy to find your way around. I especially like that when you schedule time off, it shows you how much time you'll have accrued by then and what your balance will be after.

Cons

The sign-in process is kind of clunky. It pops open a browser, then I have to switch to my authentication app, then switch back. For a second it even looks like it didn't work before the page refreshes. I'd love to just use Face ID or something easier.

“centralized employee portal but has occasional slowdowns

Pros

As an employee, I love that it puts all my important info and tools right where I can find them. I have easy access to my tax documents, HR info, benefits and timesheets. It's so nice not to have to chase down HR for basic things. The best part is how simple it is to request and track my time off. The interface is clean and fast and it shows me exactly how much PTO I have left and even how much I'll have in the future. No more guessing games or waiting for approval emails. It makes me feel like I actually have control over my own data which is really refreshing.

Cons

Sometimes there's an occasional bug or the system gets slow especially during busy times like open enrollment or tax season. It's nothing major but it's noticeable enough that I thought I should mention it.

“rings things together well

Pros

I like the visual keys that help you find the most important functions. The platform has been great for bringing a bunch of our separate functions together.

Cons

Some of the reporting feels complicated. I wish it was a little more simple and interactive to use.

“Frustrating sales and pop-up ads

Pros

For most of our Windows laptops, it just reports the basic stats for me automatically.

Cons

When I started my job, I was new and didn't know what my budget was for IT and security software. I was pretty clear from the start that we were happy with Gusto for HR and didn't want to switch. The sales team assured me that just buying the MDM and IAM features would be fine. But I feel like I was over-promised on what it could do, and now I deal with a lot of friction in the tool I bought.What they didn't show me in the demos is that there are constant pop-ups trying to sell you other features. You can close them but as soon as you go to a new page, they're back. Recently, a huge pop-up took over almost my entire screen. It's like the actual software I bought is hidden "below the fold" of all these ads. I use it multiple times a day to look up info on people's laptops and it's frustrating. For example, I can't even rename Windows machines in the MDM, so I still have to use a separate spreadsheet for inventory. The Google integration was a mess; it automatically added about 100 extra licenses I didn't need and I had to fight with support to get a credit for them. Setting everything up meant I had to manually customize .csv files.

“Makes HR work easy

Pros

I work in HR and I absolutely LOVE it. I can use all sorts of employee profile info to set up smart rules and filters for reports, surveys, reviews. We only started using it a month ago and I've already simplified so many complicated processes with just some basic rules. Our account team actually listens to us and is helping us set things up to better support our growing team. I'm not worried about scaling up because I feel like Rippling can handle it. I'm really excited to find even more ways to automate all the boring, traditional HR stuff in the coming months.

Cons

I think the implementation process itself could be improved. A lot of companies are moving to a help-based structure, which is okay but it takes away from the chance to really customize a flexible system when you're a new client just getting started.

“ery smooth for new jobs

Pros

Appreciate how easy and smooth the platform is. It's my go-to for getting all my onboarding stuff done.

Cons

it's been so user-friendly! I have no complaints.

“overall decent but not perfect

Pros

All our business tools are integrated almost smoothly. Having HR, IT and Payroll all under one roof means I'm not constantly switching between different systems and support is centralized.

Cons

It's not as competitive as other specialized solutions out there. It feels like a "jack of all trades, master of none." The system's reliability can be spotty and sometimes when they roll out new features, it accidentally breaks our access to critical production systems.

“Very easy for everyone

Pros

It's super easy to use and I think that's true for everyone, no matter how good you are with tech.

Cons

I wish I could see my pay information through the website instead of having to use the phone app.

“colorful and easy to see

Pros

My favorite part is the notifications and the color coding. It's really catchy and makes it easy to find what you're looking for.

Cons

Still figuring the system out and I'm hoping it gets better than what I'm experiencing today.

“great support for a complex system

Pros

Support team is very good. We use Rippling for HR and for some IT stuff and their team is very knowledgeable. If they don't know something right away, they look into it and get back to you quickly with more info.

Cons

Sometimes getting user provisioning set up correctly can be tricky but I honestly think that's just the nature of IAM systems in general, not a specific problem with Rippling.

“user-friendly but sales-heavy

Pros

There are so many integrations and the interface is very user friendly too.

Cons

Every single time I want to add a new feature, I have to talk to a salesperson. Just show me the price and let me add it myself and it would save me so much time and headache.

“Great device management platform

Pros

It's great that now I can manage many different kinds of devices all from a single platform.

Cons

The mobile browsing experience on iPhones could be better.

“easy for HR, tricky for IT

Pros

As a new hire, it easily guided me to everything I needed. It keeps all our HR stuff in one place and it's easy for the company to customize and communicate what they need to us.

Cons

I don't love the IT management part of it. I used it to figure out what apps I needed and it just wasn't easy to find or understand the information.

“simple & easy to understand

Pros

I love the simple user interface. It takes complicated processes and makes them easy. It's just so easy to understand and use and I'm really happy with it.

Cons

design could be a little bit more stylish because right now it seems a little outdated. But it works just fine so it's not a big deal.

“easy to use but not well-known

Pros

The product is easy to use and the mobile app is great. Signing documents is simple too which I really appreciate.

Cons

It's a great app but most people haven't even heard of Rippling yet!

“Efficient but needs more features

Pros

Rippling handles all my day-to-day needs quickly and efficiently. It integrated smoothly with our existing software, so it was really easy to implement. I also love that it notifies me about tasks I need to complete, which makes it way easier to keep track of my duties.

Cons

There's nothing specific that Rippling really lacks so there's not much to dislike. I just wish it had a few more features and a better support system, maybe by adding a chatbot.

“A total game-changer for our team

Pros

We absolutely love using it! It's been a total game-changer for our team. It's so interactive and makes onboarding new employees easy. Everything from payroll to HR is streamlined into one seamless platform. Training people on it is easy because the interface is so clean. It just makes everything run smoother and frees up our time for more important work. I highly recommend it to any growing company.

Cons

we haven't run into any real downsides. It just works and makes everything smoother. I'd highly recommend it to any growing company!

“Interactive and easy to figure out

Pros

I appreciate that I can use it to single sign-on into a bunch of other apps. The user interface is also really interactive and easy to figure out.

Cons

Nothing specific. Overall, it's a great tool.

“clear time off tracking

Pros

I really like how much info I can see about my time off. I can easily check how much I've accrued and schedule time off without any issue.

Cons

Sometimes the words they use for menus aren't totally easy, like "Spend." It can be a little confusing.

“complete HR solution

Pros

For me, this app is the one-stop shop for anything HR-related. I don't have to go anywhere else.

Cons

Nothing so far! It seems to have a solution for all of our employee management needs.

“Great layout but needs direct contact

Pros

Layout is awesome and it's so easy to find what you need. Love how much info it gives you.

Cons

I just wish we could reach out to the Rippling admins directly when we have questions.

“A powerful and unified system

Pros

You get access to a ton of features without needing a million different logins. It's all right there.

Cons

It might seem a little complicated at first but once you get the hang of it, it's actually very simple.

“efficient all-in-one management

Pros

I use it for pretty much everything at work. It's this all-in-one platform that makes managing employees efficient. Whether it's onboarding someone new, handling payroll or even when someone leaves the company, it's all right there in one place.

Cons

Haven't run into a single downside to using it yet.

“A smooth and unified switch

Pros

My company just switched to it and the whole migration was really smooth. I really like it! It's so nice to have all my stuff like my pay, benefits and time off, in one spot that's easy to use.

Cons

I don't really dislike anything about the platform for now.

“very smooth integration

Pros

I really appreciate how smooth everything is with it. My onboarding was quick, all my documents were easy to find and my payments are always on time with a clear breakdown. The interface is clean and interactive and I love that I can manage all my info and single sign-on for many apps in one place without a bunch of back-and-forth emails.

Cons

Honestly, I've been using it for a while now and I can't really think of anything I dislike.

“A one-stop shop in progress

Pros

The support is great. It guides me through payroll, HR and finance stuff and it has so many integration options. It really feels like a one-stop shop. It was also easy to implement, whether you're a new business or moving from an older system.

Cons

There are no real downsides because the software is always getting better. I just wish some of the features I want were already set up and ready to go.

“Makes time tracking easy

Pros

It makes easy for me to clock in and out, review my hours and fix any mistakes. The email communication is also really effective.

Cons

There's really no downside. it has everything I need to track my time and my pay.

“jack of all trades, master of none

Pros

The access editor is easy to use and the whole system is generally just simple.

Cons

It has a little bit of everything a company could need but honestly, all of it is kind of bad or just okay at best.

“effortless time off planning

Pros

Rippling makes it easy for me to plan my weekends and vacations and to take sick leave when I need to. I can also quickly see who on my team is out of the office.

Cons

As just a regular user, I haven't run into any big problems. But I have no idea what it's like for the managers who have to use it.

“Simple, easy but stressful alerts

Pros

Hands down, one of the best things about IT is how simple and easy it is to use. It's not difficult at all to figure out what I need to do or what's due. The app itself is simple and I love how it looks. I can use it to look at my paystubs, request time off or see what tasks are due for my department.

Cons

I'd say my least favorite part is the bright red due dates on overdue tasks. It feels a little stressful!

“A modern and friendly experience

Pros

It is user friendly and the way all the features are organized just makes sense. As an employee, I like it way more than the systems my previous jobs used. It has a very modern feel and I actually love the fun celebratory emails I get when my paycheck hits.

Cons

This is a super small thing, but the "time off" scheduler is a little confusing. When you try to schedule custom hours over a few days, it's not clear how to enter the "starting at" and "ending at" times. It would make more sense to just let me put in the specific hours for each day.

“powerful tech, needs better communication

Pros

As an HR professional, I love that Rippling's technology, custom apps and automation let me keep my company's most important workflows and information all under one roof.

Cons

Tool's product team builds new stuff really fast but the customer success team could do a better job of telling us what's coming and when it will launch.

“User-friendly with limited controls

Pros

Rippling is super user-friendly and really easy to use.

Cons

There are some options I'd like to turn on or off that I can't. I'm not sure if that's a rule set by my company or by it, though.

“centralized platform but needs manual configuration

Pros

For me, the biggest upside to Rippling is that it houses so many systems in one place. It also integrates with other systems and lets me use single sign-on.

Cons

The system feels very self-service. A good example is our benefits; every year for open enrollment, I have to enter all the details and set up the whole experience myself. Rippling doesn't handle any of that for you.

“My effortless all-in-one hub

Pros

I've used it from the very beginning to manage my income, benefits and PTO. I also use it to review our company's structure and track our growth. It just effortlessly combines everything I need in one spot. I use it all the time and I really love this app. The mobile app is also great and easy to check from my phone.

Cons

Sometimes the login process feels a bit slow with all the verification steps you have to go through. I think that could be smoothed out for a better experience.

“total excellence in every way

Pros

how easy it is to use and how simple it was to implement. The mobile device management feature is excellent and I like that it integrates with so many other platforms.

Cons

Nothing! It's awesome. I can't think of a single thing I would improve.

“great payroll, needs better tools

Pros

The payroll is good, I can view my paystubs easily and the time and attendance management works well for me.

Cons

The single sign-on with two-factor authentication could be better. Also the tools for performance, skill-building and finding a career path inside the company aren't as good as I hoped they'd be.

“A flawless and user-friendly experience

Pros

It's extremely easy to set up my payment info and submit HR requests, like asking for time off. It's so user-friendly and I really appreciate the email when my pay stub is ready. Everything I need is right at my fingertips and I can easily find answers to my questions. All my daily work tools are integrated, so they're central and easy to launch. I use it all the time and customer support is always ready to help.

Cons

Honestly, there's nothing for me to dislike. Everything is so user-friendly and I haven't run into any glitches.

“An interactive and simple system

Pros

The interface is very interactive and easy to follow. I've never needed any help figuring out how to get around and it seems to cover all my needs. I haven't had any issues with my regular use. The mobile app is really smooth too.

Cons

No complaints at all from me. This is a really strong system.