
Rippling IT Reviews
Total 128 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars34%
3
Stars1%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Biotechnology, 101-500 employees
“My work hub, finally organized
Pros
I love that it keeps my benefits, payroll and time all in one place. It's very flexible and the interface is really easy to understand.
Cons
No cons. I haven't even needed to talk to support yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Pharmaceuticals, 51-100 employees
“so simple and well-designed
Pros
The dashboard is clear and simple. I can easily switch between all the different sections using the sidebar menu.
Cons
there's nothing bad to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
usmeen k.
Telecommunications, N/A employees
“My work info at my fingertips
Pros
This platform gives me all my info in one spot, my payment slips, employment details and even a list of my coworkers and their roles. The best part is how simple it all is. I can check my tax documents, see my bonuses and most importantly, see how many sick days I have left.
Cons
The app on my phone is missing stuff I can see on the browser version, like my tax docs. They should fix that. Other than that, it's great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Tanuj G.
Computer & Network Security, 1-10 employees
“setup was a total smooth
Pros
Setup was very simple, from the invite email to installing the software. Every step had a clear guide. I was easily able to add my bank account for my salary and I love that I can even add multiple accounts and split my pay between them. I can change it anytime, too. Installing the app, setting up my profile and just navigating around is really easy.
Cons
The permission names are way too technical and scary. Just tell me what it does in plain English.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
S+B W.
Consumer Services, 500+ employees
“makes training and pay easy
Pros
At our company, we use it for training and payroll. It just makes the whole process very easy.
Cons
I can't think of a single thing about it that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeffrey H.
Information Technology and Services, 51-100 employees
“My work life, all in one place
Pros
It just makes sense. Everything is in one central spot, my benefits, time off, training and important dates. The single sign-on is a lifesaver for getting into other company apps. I'm on it all the time.
Cons
I wish it were easier to hide my old accounts. Since I worked at this same organization before and a legal change created a new profile for me back then, it feels like a bit much that I now have three different profiles to look at.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Yolonda S.
Automotive, 101-500 employees
“couldn't be easier to use
Pros
It's so easy to use. I never have to stop and wonder what I'm doing or why.
Cons
I got nothin'. No complaints so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 51-100 employees
“Onboarding is so smooth now
Pros
The way everything is connected in Rippling makes onboarding very smooth. You do one quick setup and you're all set for payroll, system access, benefits and IT stuff.
Cons
Feels like some features are a bit light because they're building so much stuff at once. But having everything connected natively is a huge plus.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Banking, 51-100 employees
“My go-to for everything at work
Pros
It stands out because it puts everything in one place, onboarding, payroll, benefits, even managing devices. The interface is so clean, it's simple to set up new hires, handle time-off requests and run payroll without switching between a bunch of different systems. Their support team is also great, they answer fast which makes fixing any issues or adding new features really quick.
Cons
it's a lot to take in at the start, very overwhelming. You gotta put in the time to learn everything. The mobile app has some occasional glitches but they fix them fast.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Antonia D.
Hospital & Health Care, 51-100 employees
“A total game-changer for our team
Pros
I think it is pretty user-friendly. It let us move away from our old PEO system and has made everything a much better experience for our employees.
Cons
nothing negative. Love that I can just send IT tickets straight through Rippling. So handy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew S.
Financial Services, 500+ employees
“I click less, do more
Pros
My favorite thing about this tool is the layout. It's so easy and integrates with everything. I have to click way less than with our old tool, so I find myself using it all the time.
Cons
Well, if I could get rid of that blue banner on my dashboard homepage that's always talking about single sign-on, things would be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Karen O.
Accounting, 11-50 employees
“My essential daily app
Pros
I use this app every single day. Love that I can jump on my computer or just use my phone.
Cons
I like everything about it. It's very easy to access. No dislikes from me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 101-500 employees
“got the hang of it instantly
Pros
Picked it up really quickly. Very user friendly. The support team answers fast, which is a plus. I use it daily to manage my team.
Cons
At first, it can feel like a lot of information all at once but the interface actually does a good job of making things simpler once you get used to it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Rodgers R.
Computer Software, 11-50 employees
“It just works
Pros
Super easy to figure out, works fast and does what you expect. Support is good when you need them. Lots of useful features.
Cons
I don't have anything I dislike about the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adin H.
Education Management, 51-100 employees
“reliable but occasionally slow
Pros
I'm a fan of Rippling. They're reliable. My money always hits on time and all my info is correct.
Cons
Sometimes Rippling can be a little slow when you click on different tabs but it's usually an easy fix once the developers figure out what's causing it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Nipun A.
Computer Software, 1-10 employees
“the complete package
Pros
It has EVERYTHING. The interface is clean and simple. It just gets the job done. What else do you need?
Cons
Even though it is great overall, I've had a couple of times where the support team was a bit slow to respond.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Jennifer E.
Individual & Family Services, 101-500 employees
“tax season made simple
Pros
Huge plus having my pay stubs right there. Made taxes way easier this year. And all my insurance info is in one place.
Cons
I can't think of anything that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adin H.
Consumer Goods, 51-100 employees
“Reliability you can trust
Pros
I like Rippling. They're different and I never have to worry about my pay being late. It's just reliable.
Cons
Sometimes it can be a little slow when I click on different tabs but I'm sure it's an easy fix once the developers find what's causing it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Computer Software, 500+ employees
“Amazing tool with great reminders
Pros
The best part is how easy it is. The tabs make sense and it actually reminds me of stuff I need to do for work. The payday alerts are a nice touch too! And their support is great and someone always answers my questions fast.
Cons
So far, I don't have any dislikes about using the program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 101-500 employees
“an easy and lifesaving hub
Pros
It's just so easy to use. Everything HR-related is in one place, which is a lifesaver.
Cons
Nothing really, I've only had positive experiences with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10