Trustero

Pros

The team is super approachable and easy to work with. We shared our timing restrictions and all the issues we were facing and they were flexible enough to work within our constraints. They are genuinely the kind of people you'd want to do business with and their price is fair.

Cons

I haven't found anything to complain about. They have been solid and I feel like they always treated us fairly.

Pros

The platform walks you through everything, step by step, to prepare for the SOC 2 audit, ensuring continuous compliance along the way. We especially liked the scans that check if our team has MFA enabled across all services. It's so convenient to be able to check everything in one platform. They gave us a full toolkit with policies and automated controls, which helped us test our policies, upload evidence and pull automated proof from all our vendors/SAAS solutions (like AWS, Github and Google Workplace). The integration with all our different services is what made us choose Trustero. The AI audit scan even provides action items to fix controls that aren't passing, which was huge for us and helped us make adjustments confidently before the audit. Their customer support and onboarding were amazing, always there to help every step of the way.

Cons

We haven't faced any downsides. The team has been super helpful and addressed any concerns we had before the audit.

Pros

This was our first year prepping for a SOC 2 audit and Trustero's compliance automation platform made the process go really smoothly. The platform was easy to implement and guided us through the necessary policies and documentation for our SOC 2 audit. It's very AI driven and the integrations with tools we already use (like GitHub, Slack, Jira and AWS) made collecting evidence so much easier. The best part is the real time visibility into compliance status, which helped us quickly address any gaps before they became an issue during the audit review. Trustero's support and account teams were always quick to respond, offering tips and suggestions when needed. I highly recommend Trustero! Organizations with limited compliance resources will find this platform the perfect solution for achieving SOC 2 compliance!

Cons

Overall Trustero is a great platform. However, because it's still growing, there were a few times we had to revise what was on the platform versus the template documentation. We also ran into a minor bug with the vendor management upload section but the support team was quick to help us resolve it. The company is clearly focused on improving their system and processes, and their knowledge base is really helpful for troubleshooting.